ADP Vantage HCM Review
Updated September 13, 2019

ADP Vantage HCM Review

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Vantage HCM

Our entire organization uses ADP Vantage. Being a somewhat new employee, I am not sure what problems it has helped to address versus the platform we had prior to Vantage. I do like how it is easier to navigate about the site when hiring new employees, looking up information, etc.
  • I like the ability to create reports with the field grabber option.
  • New design is simple to use and understand.
  • Efficient
  • All fields are pretty self explanatory
  • It does tend to "freeze" occasionally, or buffers for seconds on end causing your site to log out.
  • Customization to your organizations needs is definitely limited.
  • More cons than pros.😕
  • Easier access to payroll info.
  • good functionality.
  • Self service.
We currently use Smart Compliance with Vantage. I'd say they even out as far as meeting our expectations.
I rate the support a strong 6. Our Payroll department does receive the support needed from ADP Vantage. However, the turn around can be a little swifter! We do value the assistance and guidance from our ADP Rep. We do have a great turn around with open tickets, now working with him.

Do you think ADP Vantage HCM delivers good value for the price?

Not sure

Are you happy with ADP Vantage HCM's feature set?


Did ADP Vantage HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Vantage HCM go as expected?


Would you buy ADP Vantage HCM again?


Overall Vantage works and is easy to navigate through different fields. Creating reports is not too difficult as well. However, there are areas that may need improvement such as customization, & features offered by Vantage should actually be available to organizations.

ADP Vantage HCM Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Workflow for transfers, promotions, pay raises, etc.
Organizational charting
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Support for external payroll vendors
Benefit plan administration
Direct deposit files
Salary revision and increment management
View and generate pay and benefit information
Update personal information
View job history
View company policy documentation
Tracking of all physical assets
Report builder
Pre-built reports
Ability to combine HR data with external data
Performance plans
New hire portal
Manager tracking tools
Not Rated
Corporate goal setting
Individual goal setting
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated

Using ADP Vantage HCM

  • Importing employee data
  • Reports
  • New Hires
  • There have been a few, I cannot recall at this moment.
Most likely will renew

Evaluating ADP Vantage HCM and Competitors

Yes - ADP Pay Force. Not sure why, it was prior to me joining the team!
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Analyst Reports
Not my decision personally-made as an executive decision higher up. I guess most important factor that played a part would be usability overall.
Would not change the evaluation, maybe just the selection.

ADP Vantage HCM Implementation

ADP Vantage HCM Training

  • Online training
  • In-person training
  • Self-taught
I personally did not receive in-person training. I do know that person to person interaction is more efficient versus self taught and online training. The instructor can work at your pace, and you will be able to ask more questions to better understand the system and how it works. I also prefer in person training overall.
My rating remains neutral. Although I was new, i did receive some online training which somewhat helped me in learning the basics to accomplish the tasks needed.
If you are comfortable in exploring the site, then yes I do recommend this approach. However, if you are like me and prefer to be guided, then no this is not the best approach. Otherwise, you will not know what you are doing and may get confused with all the tabs, fields, etc. Also, I have a fear of causing systematic errors playing in different fields.

Configuring ADP Vantage HCM

Honestly, I'm not quite sure. In some cases it is too complex, while some ways its just right for the product.
No, not at the moment. But I would like to explore best practices.
No - we have not done any customization to the interface
Some - we have added small pieces of custom code - I believe it was. I did not handle that aspect of it.

ADP Vantage HCM Support

Knowledgeable team
No escalation required
Poor followup
Not kept informed
Difficult to get immediate help
Need to explain problems multiple times

Using ADP Vantage HCM

Relatively simple
Easy to use
Technical support not required
Well integrated
Feel confident using
Slow to learn
  • Employee search
  • Pay cycle processing
  • Utilities
Have not really explored Vantage thoroughly. My rating may change over the next few weeks, months, etc. I have found pros and cons with the platform and once I adapt, I'm sure to find more benefits.

ADP Vantage HCM Reliability

I remain neutral
I'd say the availability is about average, I have experienced outages and app errors, that may be a little frustrating when you are in the middle of a task or reports.
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch.

Relationship with ADP

I was not involved in the sales process.
Not involved with the vendor.

Upgrading ADP Vantage HCM

  • Reports: Using field grabber, more efficient.
  • Graphics
  • Fields are easier to use