RUN Powered by ADP® vs. Thomson Reuters CS Professional Suite

RUN Powered by ADP® is well suited for providing year-end reports needed by our CPA for year-end and tax reporting purposes. Reports are easy to find and easy to export. RUN Powered by ADP® is well suited for finding earnings information when assessing budgeting information for the company as it relates to salaries, benefits, etc...

Incentivized

It is extremely suitable for the client since for us they are all US-based companies, even though the main headquarters of our business is in Mexico.

It is less appropriate in terms of usability than taxes, since it does not include adaptability to Mexican legislation, and its deployment through customizations and reports is extremely expensive.

Incentivized

• Payroll - special categories, pay circumstances, and tracking.
• Onboarding - the ease of getting your team in the know.
• Workers Compensation - not having to do the reconciliation!
• State specific mandatory training for our staff - done through the APP!
• Record keeping - tracking PLAWA, Vacations.
• The many ways you can stay connected - the Podcasts, Advisory Circle, and webinars are fabulous.

Incentivized

• Allows users to create associations, groups, locations, or property types to categorize each asset.
• Fixed Assets CS can be deployed in a virtual office setting or as a SaaS application.
• Fixed Assets CS also supports common depreciation methods.

Incentivized

• Provide users with forms to complete so clients can have a smooth and easy onboarding process
• Have a description page allowing users to review report properties prior to accessing them
• Show the client's company number on the bottom/top of the payroll screens so that it is always accessible

• Requires a time investment for the learning curve to fully utilize the benefits provided by CS Professional Suite.
• Older looking UI and aesthetic.

Incentivized

It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.

Incentivized

I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!

Incentivized

The platform is stable even though a version for MacOS is also missed.

In general, the user management and administration process is intuitive and once the roles are defined it is simple and easy.

However, the user experience has become out of date in relation to other web-based platforms currently available on the market.

Incentivized

We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date

Incentivized

ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.

Incentivized

I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of

Incentivized

Support for Thomson Reuters is very in-depth as they have a ton of knowledge articles that help troubleshoot common issues and gives a launching pad for users to learn more about the product and help them use the tools effectively and efficiently. When needed, reaching out to the live support is always prompt and we are able to effectively work past any issues that come up.

Incentivized

they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.

Incentivized

very easy to learn i think it took maybe one payroll to have it down and we were up and running

Incentivized

Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.

Incentivized

Customer service was my biggest reason for moving, plus integrating our 401k with ADP. There are features on Paychex that I missed initially but have learned to navigate around and do not notice it as much now. We have only been on since January 1, 2025.

Incentivized

Thomson Reuters is all I have experience with.

Incentivized

Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.

Incentivized

• When we were a Wholesale account we tried to bring every client over to RUN Powered by ADP® payroll which added directly to our bottom line.
• When we moved to a different payroll provider they were so bad at most things payroll and cost us money which had us coming back to RUN Powered by ADP®'s trusted platform bringing all of our clients with us.
• When we decided to discontinue the payroll portion of our business which had nothing to do with RUN Powered by ADP®. ADP still paid us a small commission for all of our clients that transitioned from wholesale to retail. That is unheard of for other payroll platforms.

Incentivized

• Not authorized to view the large scale picture of Thomson Reuters CS Suite on ROI, however, it has been a part of the business model for years with constant updates and is only getting more and more efficient as time goes on.

Incentivized