What users are saying about
19 Ratings
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Score 7 out of 101
15 Ratings
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Score 9.3 out of 101

Likelihood to Recommend

ADP Streamline Payroll

I think that if the sales staff were more knowledgeable on the product they are selling you and were less worried about making a sale then perhaps I would have had a better experience and would have kept them longer than a couple of months.
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Justworks

Justworks is great for small companies that don't have a back office. Could be 5 - 10 employees or even larger. We manage 48 employees on Justworks, which has been very easy thus far. Justworks is great to get employees set up, and great to get them on-boarding with employment docs. Th fact that they manage state registration for payroll as well as tax filing and reporting make it worth the price just in that
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Feature Rating Comparison

Payroll Management

ADP Streamline Payroll
Justworks
9.6
Pay calculation
ADP Streamline Payroll
Justworks
9.5
Support for external payroll vendors
ADP Streamline Payroll
Justworks
10.0
Benefit plan administration
ADP Streamline Payroll
Justworks
9.6
Direct deposit files
ADP Streamline Payroll
Justworks
10.0
Salary revision and increment management
ADP Streamline Payroll
Justworks
8.3
Reimbursement management
ADP Streamline Payroll
Justworks
10.0

Pros

ADP Streamline Payroll

  • ADP Streamline works best if you have a great ADP rep on the other end for your payroll purposes. I had a fantastic rep who was very responsive.
  • The ease and security of the upload process makes things quick and easy. Especially when actually preparing the payroll for upload can be difficult.
  • The report running format when I was using ADP Streamline was extremely user friendly and easy to navigate.
Sandra Van Munster profile photo

Justworks

  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
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Cons

ADP Streamline Payroll

  • ADP Streamline billing is slow to react to company changes. Hence incorrect invoices from ADP Streamline were issued and it took a very long time to get their billing department to correct these and issue credit notes.
  • In the payroll system I missed not being able to obtain a per country headcount and payroll numbers. Once payroll is processed it goes directly into an archive and is not easily viewable. It would be nice to have more visibility of personnel and payroll data.
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Justworks

  • More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!)
  • Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added.
Stephanie Stewart profile photo

Likelihood to Renew

ADP Streamline Payroll

ADP Streamline Payroll 7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
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Justworks

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Streamline Payroll

I can't really answer this question as I was the user of ADP Streamline but had no input in the choosing of ADP Streamline.
Sandra Van Munster profile photo

Justworks

JustWorks is MUCH easier to use. The user interface is light years ahead of TriNet. Though JustWorks has a smaller number of health insurance plans available, I found it easier to navigate their selections because of the 1-pagers they provide and because there weren't SO many options to choose from.
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Return on Investment

ADP Streamline Payroll

  • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
  • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
Sandra Van Munster profile photo

Justworks

  • Did not need to hire an HR person
  • Assistance in getting our R&D tax credit much more quickly than any other PEO
  • Helpful team available to answer questions about medical plans
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Pricing Details

ADP Streamline Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Justworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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