Likelihood to Recommend For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.
Read full review UKG Ready is a great time keeping system, it is user friendly and employees that do use the application, do not have many complaints. Its the access and maneuvering around the application to get to where they need to go, or find what they are looking for or accessing the application that is the issue. Once they find the location on where they need to be in order to submit the request, it is quick and easy. We are finding that we are utilizing resources to sit with these employees even after providing in person or virtual training to help navigate to what they want to do.
Read full review Pros They actually make the payments to the tax agencies for you, you don't have to manually do that yourself. It does all the calculations of how much to withhold and pay for taxes for everyone. It has certain reports and saves the employee tax information for everyone within the platform. Read full review I find timesheets to be easy to use and provide good details for employees and employers. I love how customizable the dashboard is. This is a time saver for someone working in HR. The payroll process was easy to learn. The steps are simple to follow, and changes can be made to the pay statements with ease. Read full review Cons Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer. If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time. Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening. Read full review System is very complicated, which is a plus because it can handle almost any situation but difficult to learn There are often several ways to complete a task and it isn't always clear the most efficient route to follow Reporting can be clumsy to customize Read full review Likelihood to Renew Without knowing what the competitors offer I can only give a limited opinion.
Read full review We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Read full review Usability So far, ADP Streamline Payroll has provided me accurate computation of my compensation. And never had any problems with it.
Read full review For the average user they do not struggle. We do have a handful of users who struggle using their own smartphones, and of course, they struggle with any technology. However, we do not let this sway us from helping them learn. Managers have found the system easy to navigate once fully trained.
Read full review Reliability and Availability The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Read full review Performance We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Read full review Support Rating I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.
Read full review If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
Read full review In-Person Training Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Read full review Online Training Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
Read full review Implementation Rating Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Read full review Alternatives Considered ADP Streamline Payroll has a great stack for employers looking to provide all of the basic payroll benefits to employees. I think ADP excels with its UX/UI, which is typically a problem for this industry. It's fairly easy to set up and use, compared to other systems. Try it out!
Read full review UKG is great for reporting and for having a pleasant UI. I find that
Paylocity has a lot more innovation, but sometimes its reach exceeds its grasp when it comes to implementation of those features. ADP is bog standard, and it works pretty well, but there's little interest in looking good, which matters a lot when it comes to the wide variety of users the systems need to handle.
Read full review Scalability Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Read full review Return on Investment ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop. Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly. Read full review Ability to manage all HR activities within one platform Built in Workflows make approval process seamless UKG Ready offers a solid solution and ROI on our investment Easy to navigate Time & Attendance into Payroll, making processing seamless Great customer service offering several methods to contact UKG for support, fast to reply and offer a solution to the issue Read full review ScreenShots ADP Streamline Payroll Screenshots