ADP VirtualEdge vs. isolved

ADP VirtualEdge is best for companies who are already using ADP’s compensation platform. It is also good for companies who are smaller in size and do not utilize a lot of other systems as it can quickly add up in price. It is better for organizations with smaller HR teams.

Incentivized

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

Incentivized

• Previously, it was more difficult to store all the resumes that we received, since there were many candidates for the jobs that we had open in our company, however, ADP VirtualEdge gave me a better handling of resumes, the platform stores all the resumes in chronological order Resumes received and this makes it easier to read each of these.
• I love the duplicate candidate prevention function, sometimes people make mistakes when applying for a job and this causes the application to be duplicated, this platform performs this process automatically and prevents duplicate applications, it is fantastic.
• It has an excellent integration with my social networks, which helps me to be able to make publications of the available jobs and also allows me to see details in real-time of the applications that I have received from those publications in my social networks.
• It provides me with a section where I can manage all the interviews. For me, it is one of the most important functions since I can have a much higher order for the interviews that I have scheduled.

Incentivized

• isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
• The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
• The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.

Incentivized

• One of the things I don't like about ADP VirtualEdge is that it doesn't allow me to conduct interviews online. Many other platforms that I have used in the past allowed me to conduct interviews online without having to do it in person. With the current problems due to COVID-19, this has become a very important functionality that ADP VirtualEdge does not offer me, since online interviews would be an option to avoid physical contact.

Incentivized

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

SmartRecruiters was one of the first candidate management platforms we used at our company, however, it did not provide us with effectiveness in our hiring industry. For us, ADP VirtualEdge far surpasses SmartRecruiters since it is faster when it comes to generating reports on the hiring than there has been in a specific period of time, SmartRecruiters takes approximately 10 minutes to generate a complete report on the applications received and the hires performed, while ADP VirtualEdge generates reports in real-time and I should not wait any time to see the progress that I have had in the administration of candidates.

Incentivized

I used the other platforms in previous companies. isolved was in place when I started here 3 years ago. I found the system effective for the amount of staff we have. In previous roles I worked with larger groups and I am not sure in a restaurant industry or company of 1500 employees isolved is the right fit.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

• We are able to hire more qualified people for each new job in our company. The quality of employees progressively improved as we hired people with better skills and better job ideas.
• Ease of managing candidate resumes and applications, there was no need for a manual process to manage candidates.
• Quick recruitment. Previously, it took us a long time to analyze and visualize the applications of new candidates. With ADP VirtualEdge we can have a faster recruitment thanks to the fact that this system automatically orders the candidates with the best skills.

Incentivized

• Electronic Timecards in the app - less room for error manually figuring punch cards and better use of time management.
• Available Reports streamline my workload - Employee data, payroll records all at the click of a button in a report. Weekly, Quarterly and Year End data is easy access for all companies on one site.
• 90% Positive 10% negative on using personal cell phones for the app to clock in and out. Can't make everyone happy 100% of the time... we try though!
• Positive impact on employees with the security settings on their phone. They didn't like the hassle in the beginning, but understood why it was important to protect their data.