isolved is Great for Small Cities
July 30, 2024

isolved is Great for Small Cities

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Benefits Enrollment
  • Time and Attendance
  • Compliance

Overall Satisfaction with isolved

isolved serves as our sole HRIS, time entry and management system, and payroll processing software. We also use benefits management, onboarding, and other functions provided for in the basic software. iSolved is in use by or organization continuously every day.

isolved streamlines HR and payroll functions with our employees and provides not only HR and pay functions, but also very advanced access to our employee data for use in many other ways outside the system.

Our employees are able to access isolved through the portal to accomplish all their day-to-day actions like time entry, leave entry and management, and accessing their personnel records. The fact that everything is available to them through on login.

Pros

  • isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
  • The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
  • The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.

Cons

  • While the UI has improved over the last few years, it still needs updates to match its competitors’ modern feel.
  • The system needs the ability to create and publish custom forms so the data contained in the system is directly usable. The boiler plate .pdf and Excel output options fall far short in many areas.
  • isolved has improved the accuracy of our payroll processing resulting in greater employee morale and retention.
  • Access and manipulation of employee data and pay information has enabled us to improve our compensation system. We would not have been able to implement a broad and well received process without the tools afforded us by isolved.
In general support has been great. Variations in the level of support and effectiveness of it has varied with the specific consultant over time; some much better, some such worse.
isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

isolved is incredibly cost effective and capable for a mid-size organizations looking for full automation on SAS online software.

It would be overkill for very small organizations and not meet the needs of larger organizations without the addition of many of its optionally purchased add on modules.

isolved Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
2
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
9
View job history
8
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
9
Ability to combine HR data with external data
10
Performance plans
2
Performance improvement plans
Not Rated
Review status tracking
4
Review reminders
4
Multiple review frequency
Not Rated
Create succession plans/pools
2
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
6
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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