What users are saying about
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Top Rated
120 Ratings

isolved

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Top Rated
120 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

isolved
7.8
Employee demographic data
isolved
8.9
Employment history
isolved
9.0
Job profiles and administration
isolved
7.4
Workflow for transfers, promotions, pay raises, etc.
isolved
8.0
Organizational charting
isolved
6.6
Organization and location management
isolved
7.1
Compliance data (COBRA, OSHA, etc.)
isolved
7.6

Payroll Management

isolved
8.1
Pay calculation
isolved
9.3
Support for external payroll vendors
isolved
6.8
Off-cycle/On-Demand payment
isolved
8.2
Benefit plan administration
isolved
8.0
Direct deposit files
isolved
9.1
Salary revision and increment management
isolved
7.3
Reimbursement management
isolved
8.3

Leave and Attendance Management

isolved
8.0
Approval workflow
isolved
7.6
Balance details
isolved
8.4
Annual carry-forward and encashment
isolved
8.0

Employee Self Service

isolved
8.4
View and generate pay and benefit information
isolved
9.0
Update personal information
isolved
9.1
View company policy documentation
isolved
7.7
Employee recognition
isolved
6.8
View job history
isolved
9.1

Asset Management

isolved
8.0
Tracking of all physical assets
isolved
8.0

HR Reporting

isolved
7.9
Report builder
isolved
8.1
Pre-built reports
isolved
8.0
Ability to combine HR data with external data
isolved
7.7

Onboarding

isolved
8.0
New hire portal
isolved
8.3
Manager tracking tools
isolved
7.7

Performance and Goals

isolved
6.5
Corporate goal setting
isolved
6.6
Individual goal setting
isolved
6.5
Line-of sight-visibility
isolved
6.2
Performance tracking
isolved
6.6

Performance Management

isolved
7.1
Performance plans
isolved
7.2
Performance improvement plans
isolved
7.2
Review status tracking
isolved
7.1
Review reminders
isolved
7.0
Multiple review frequency
isolved
6.8

Succession Planning

isolved
7.5
Create succession plans/pools
isolved
7.4
Candidate ranking
isolved
7.5
Candidate search
isolved
7.4
Candidate development
isolved
7.4

Recruiting / ATS

isolved
7.9
Job Requisition Management
isolved
7.4
Company Website Posting
isolved
7.8
Publish to Social Media
isolved
8.3
Job Search Site Posting
isolved
8.3
Duplicate Candidate Prevention
isolved
7.6
Applicant Tracking
isolved
7.9
Notifications and Alerts
isolved
7.6

Pros

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Performance

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Online Training

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Scalability

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Return on Investment

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

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