What users are saying about

ADP Workforce Now

469 Ratings
Score 7 out of 101

Built for Teams

4 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Built for Teams
8.6
Employee demographic data
ADP Workforce Now
8.0
Built for Teams
9.0
Employment history
ADP Workforce Now
8.1
Built for Teams
10.0
Job profiles and administration
ADP Workforce Now
7.7
Built for Teams
6.5
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Built for Teams
Organizational charting
ADP Workforce Now
6.6
Built for Teams
9.0
Organization and location management
ADP Workforce Now
7.3
Built for Teams
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Built for Teams

Payroll Management

ADP Workforce Now
8.1
Built for Teams
8.0
Pay calculation
ADP Workforce Now
8.7
Built for Teams
Support for external payroll vendors
ADP Workforce Now
7.5
Built for Teams
Benefit plan administration
ADP Workforce Now
8.0
Built for Teams
8.0
Direct deposit files
ADP Workforce Now
8.7
Built for Teams
Salary revision and increment management
ADP Workforce Now
7.9
Built for Teams
Reimbursement management
ADP Workforce Now
7.7
Built for Teams

Leave and Attendance Management

ADP Workforce Now
8.1
Built for Teams
10.0
Approval workflow
ADP Workforce Now
8.1
Built for Teams
10.0
Balance details
ADP Workforce Now
8.1
Built for Teams
10.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
Built for Teams
10.0

Employee Self Service

ADP Workforce Now
8.2
Built for Teams
9.5
View and generate pay and benefit information
ADP Workforce Now
8.8
Built for Teams
9.0
Update personal information
ADP Workforce Now
8.7
Built for Teams
10.0
View company policy documentation
ADP Workforce Now
8.6
Built for Teams
Employee recognition
ADP Workforce Now
7.6
Built for Teams
View job history
ADP Workforce Now
7.6
Built for Teams

Asset Management

ADP Workforce Now
6.0
Built for Teams
Tracking of all physical assets
ADP Workforce Now
6.0
Built for Teams

HR Reporting

ADP Workforce Now
7.0
Built for Teams
9.5
Report builder
ADP Workforce Now
7.1
Built for Teams
9.0
Pre-built reports
ADP Workforce Now
7.0
Built for Teams
10.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
Built for Teams

Onboarding

ADP Workforce Now
5.5
Built for Teams
New hire portal
ADP Workforce Now
6.1
Built for Teams
Manager tracking tools
ADP Workforce Now
4.9
Built for Teams

Performance and Goals

ADP Workforce Now
7.8
Built for Teams
Corporate goal setting
ADP Workforce Now
7.7
Built for Teams
Individual goal setting
ADP Workforce Now
7.9
Built for Teams
Line-of sight-visibility
ADP Workforce Now
7.7
Built for Teams
Performance tracking
ADP Workforce Now
7.9
Built for Teams

Performance Management

ADP Workforce Now
7.5
Built for Teams
Performance plans
ADP Workforce Now
7.6
Built for Teams
Performance improvement plans
ADP Workforce Now
7.5
Built for Teams
Review status tracking
ADP Workforce Now
7.7
Built for Teams
Review reminders
ADP Workforce Now
7.4
Built for Teams
Multiple review frequency
ADP Workforce Now
7.3
Built for Teams

Succession Planning

ADP Workforce Now
6.0
Built for Teams
Create succession plans/pools
ADP Workforce Now
5.8
Built for Teams
Candidate ranking
ADP Workforce Now
5.8
Built for Teams
Candidate search
ADP Workforce Now
6.3
Built for Teams
Candidate development
ADP Workforce Now
6.2
Built for Teams

Recruiting / ATS

ADP Workforce Now
6.7
Built for Teams
Job Requisition Management
ADP Workforce Now
7.9
Built for Teams
Company Website Posting
ADP Workforce Now
7.5
Built for Teams
Publish to Social Media
ADP Workforce Now
7.5
Built for Teams
Job Search Site Posting
ADP Workforce Now
6.7
Built for Teams
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Built for Teams
Applicant Tracking
ADP Workforce Now
7.3
Built for Teams
Notifications and Alerts
ADP Workforce Now
7.6
Built for Teams

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • PTO tracking
  • Job opening announcements
  • Job summary information
Matthew Goldberg profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • I think it is great as is!
Matthew Goldberg profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Dynamics SL is the latest payroll system I used, and it was an absolute NIGHTMARE! We moved our companies out of SL into ADP in Sept of 2013, and the stress level dropped by 100 points! Microsoft SL is very inflexible and unforgiving, so not good for payroll at all. It is not user friendly for the administrator or the employee. I have used various in-house payroll systems - at least 3 with different employers. I prefer ADP.
Caroline Dula, CPP profile photo
We use the program for different purposes. Justworks is good because it provides more services like payment tracking and information on insurance, compared to built for teams. But Built for Teams still has good use from an employee information perspective. That's why my company still uses both services though we could probably just use Justworks.
Matthew Goldberg profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • I'm not sure about this one. Good info for my team to have...
Matthew Goldberg profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Built for Teams

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details