ADP Workforce Now vs. SentricHR (SentricWorkforce)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
SentricHR
Score 10.0 out of 10
N/A
SentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.N/A
Pricing
ADP Workforce NowSentricHR (SentricWorkforce)
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce NowSentricHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowSentricHR (SentricWorkforce)
Top Pros
Top Cons
Features
ADP Workforce NowSentricHR (SentricWorkforce)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.7
1039 Ratings
3% below category average
SentricHR (SentricWorkforce)
9.0
2 Ratings
13% above category average
Employee demographic data8.1917 Ratings10.02 Ratings
Employment history8.1954 Ratings10.02 Ratings
Job profiles and administration8.1904 Ratings10.02 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6932 Ratings5.02 Ratings
Organizational charting7.2652 Ratings10.02 Ratings
Organization and location management7.7715 Ratings10.02 Ratings
Compliance data (COBRA, OSHA, etc.)7.2659 Ratings8.02 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.8
1051 Ratings
3% below category average
SentricHR (SentricWorkforce)
10.0
2 Ratings
22% above category average
Pay calculation8.51012 Ratings10.02 Ratings
Support for external payroll vendors7.0396 Ratings10.02 Ratings
Off-cycle/On-Demand payment7.7304 Ratings10.01 Ratings
Benefit plan administration7.9804 Ratings10.01 Ratings
Direct deposit files8.51000 Ratings10.02 Ratings
Salary revision and increment management7.7782 Ratings10.02 Ratings
Reimbursement management7.7477 Ratings10.02 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.6
858 Ratings
7% below category average
SentricHR (SentricWorkforce)
7.7
2 Ratings
6% below category average
Approval workflow7.8780 Ratings10.02 Ratings
Balance details7.5811 Ratings8.02 Ratings
Annual carry-forward and encashment7.7658 Ratings5.02 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.8
1031 Ratings
4% below category average
SentricHR (SentricWorkforce)
6.4
2 Ratings
24% below category average
View and generate pay and benefit information8.1994 Ratings10.02 Ratings
Update personal information8.2983 Ratings10.02 Ratings
View company policy documentation8.0794 Ratings1.01 Ratings
Employee recognition7.0373 Ratings1.01 Ratings
View job history7.732 Ratings10.02 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
27% below category average
SentricHR (SentricWorkforce)
5.0
1 Ratings
45% below category average
Tracking of all physical assets6.012 Ratings5.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
6.9
955 Ratings
10% below category average
SentricHR (SentricWorkforce)
9.3
2 Ratings
20% above category average
Report builder7.4938 Ratings8.02 Ratings
Pre-built reports7.4934 Ratings10.02 Ratings
Ability to combine HR data with external data5.8557 Ratings10.02 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.1
127 Ratings
12% below category average
SentricHR (SentricWorkforce)
10.0
2 Ratings
22% above category average
New hire portal7.5123 Ratings10.02 Ratings
Manager tracking tools6.7100 Ratings10.02 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
318 Ratings
4% below category average
SentricHR (SentricWorkforce)
6.0
1 Ratings
30% below category average
Corporate goal setting7.9246 Ratings7.01 Ratings
Individual goal setting8.0297 Ratings4.01 Ratings
Line-of sight-visibility7.7243 Ratings5.01 Ratings
Performance tracking7.7291 Ratings8.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
6.9
411 Ratings
15% below category average
SentricHR (SentricWorkforce)
4.6
1 Ratings
54% below category average
Performance plans7.0368 Ratings3.01 Ratings
Performance improvement plans6.8316 Ratings3.01 Ratings
Review status tracking6.7372 Ratings7.01 Ratings
Review reminders7.1388 Ratings5.01 Ratings
Multiple review frequency6.8322 Ratings5.01 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
SentricHR (SentricWorkforce)
4.8
1 Ratings
50% below category average
Create succession plans/pools5.86 Ratings4.01 Ratings
Candidate ranking5.86 Ratings9.01 Ratings
Candidate search6.37 Ratings3.01 Ratings
Candidate development6.26 Ratings3.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.7
425 Ratings
16% below category average
SentricHR (SentricWorkforce)
7.3
1 Ratings
7% below category average
Job Requisition Management7.5370 Ratings7.01 Ratings
Company Website Posting7.9361 Ratings00 Ratings
Publish to Social Media6.9290 Ratings00 Ratings
Job Search Site Posting7.1323 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking7.0365 Ratings7.01 Ratings
Notifications and Alerts8.2386 Ratings8.01 Ratings
Best Alternatives
ADP Workforce NowSentricHR (SentricWorkforce)
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowSentricHR (SentricWorkforce)
Likelihood to Recommend
8.0
(1106 ratings)
10.0
(2 ratings)
Likelihood to Renew
7.3
(82 ratings)
-
(0 ratings)
Usability
4.9
(79 ratings)
-
(0 ratings)
Availability
7.3
(14 ratings)
-
(0 ratings)
Performance
6.4
(13 ratings)
-
(0 ratings)
Support Rating
7.1
(477 ratings)
-
(0 ratings)
In-Person Training
8.2
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
-
(0 ratings)
Implementation Rating
3.2
(34 ratings)
-
(0 ratings)
Configurability
6.4
(10 ratings)
-
(0 ratings)
Ease of integration
6.1
(8 ratings)
-
(0 ratings)
Product Scalability
7.4
(767 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(8 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowSentricHR (SentricWorkforce)
Likelihood to Recommend
ADP
It is well suited for companies that have over 50 employees working in multiple departments and should be allocated in specific ways. It can help get all their information from the beginning point of interviews to the end in which a check is produced, allowing the employee to update their information and add their direct deposit.
Read full review
Sentric
SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.
Read full review
Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
Sentric
  • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
  • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
  • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Read full review
Sentric
  • Make it easier to determine which report works best for our needs
  • Have the ability to create a custom report for specific instances
  • Other than that, they're perfect!
Read full review
Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review
Sentric
No answers on this topic
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Read full review
Sentric
No answers on this topic
Reliability and Availability
ADP
ADP outages are very rare
Read full review
Sentric
No answers on this topic
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
Sentric
No answers on this topic
Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Read full review
Sentric
No answers on this topic
In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
Sentric
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Read full review
Sentric
No answers on this topic
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Sentric
No answers on this topic
Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review
Sentric
I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
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Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Read full review
Sentric
No answers on this topic
Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Read full review
Sentric
  • Not applicable for our business
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app