What users are saying about
2 Ratings
5 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Adyen

Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
No photo available

Paytm

It is best suited for shopkeepers who are dealing with the general public
Felix Rufus Nadar profile photo

Pros

  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
No photo available
  • It has a wide variety of products and services on its platform.
  • Being a mobile app, it gives me convenience in making payments from anywhere and at any time.
  • It allows users to make mobile to mobile payments. For this, users don't need to add bank account details.
  • It provides a mobile wallet service which is very easy to use.
  • It provides cash-back incentives to motivate users to use this app.
No photo available

Cons

  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
No photo available
  • Its customer service is not satisfactory. They don't respond quickly. Sometimes they don't even respond.
  • Some of the sellers on this app are not genuine. They don't sell genuine products.
  • Daily we hear a lot of stories on data leaks and web security. So sometimes I doubt the security of my credit/debit card data on this app also.
No photo available

Alternatives Considered

I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
No photo available
Before this app, I did not use any other digital payment services, but after using it I tested other apps like Mobikwik, PhonePe and PayPal. I didn't find these apps as convenient as Paytm. And those apps don't offer as many services as Paytm offers. So now I am using Paytm only for my payments related needs.
No photo available

Return on Investment

  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
No photo available
  • During my travel, this app saves my time in making payments because it is integrated with various traveling apps.
  • It gives me cash-back on many payments.
  • Its banking services help me to compare my banking products and make improvements in them.
No photo available

Pricing Details

Adyen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Paytm

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details