What users are saying about
Top Rated
62 Ratings
43 Ratings
Top Rated
62 Ratings
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Score 7.3 out of 101
43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

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Likelihood to Recommend

Agile CRM

This is an affordable platform. If they can work out the kinks to get it to work properly and of their service to respond to more complex issues, It'll have the product that competes directly with Salesforce.
Steven Davis profile photo

LeadSquared

Small and medium enterprises and teams would benefit with the value proposition that LeadSquared brings to the table. It provides a one-stop shop for a majority of your marketing-sales requirements. Its integrated solution provides salesforce, leads and customer automation at your fingertips.
Sanju Mathew George profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.9
LeadSquared
Customer data management / contact management
Agile CRM
8.7
LeadSquared
Workflow management
Agile CRM
7.4
LeadSquared
Territory management
Agile CRM
6.8
LeadSquared
Opportunity management
Agile CRM
8.0
LeadSquared
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
LeadSquared
Contract management
Agile CRM
7.6
LeadSquared
Quote & order management
Agile CRM
6.6
LeadSquared
Interaction tracking
Agile CRM
8.4
LeadSquared
Channel / partner relationship management
Agile CRM
8.6
LeadSquared

Customer Service & Support

Agile CRM
6.8
LeadSquared
Case management
Agile CRM
7.0
LeadSquared
Call center management
Agile CRM
6.4
LeadSquared
Help desk management
Agile CRM
7.0
LeadSquared

Marketing Automation

Agile CRM
8.5
LeadSquared
Lead management
Agile CRM
8.6
LeadSquared
Email marketing
Agile CRM
8.5
LeadSquared

CRM Project Management

Agile CRM
6.7
LeadSquared
Task management
Agile CRM
7.3
LeadSquared
Billing and invoicing management
Agile CRM
5.7
LeadSquared
Reporting
Agile CRM
7.0
LeadSquared

CRM Reporting & Analytics

Agile CRM
6.8
LeadSquared
Forecasting
Agile CRM
6.0
LeadSquared
Pipeline visualization
Agile CRM
8.4
LeadSquared
Customizable reports
Agile CRM
6.1
LeadSquared

Customization

Agile CRM
7.9
LeadSquared
Custom fields
Agile CRM
8.7
LeadSquared
Custom objects
Agile CRM
7.8
LeadSquared
Scripting environment
Agile CRM
6.6
LeadSquared
API for custom integration
Agile CRM
8.6
LeadSquared

Security

Agile CRM
8.0
LeadSquared
Single sign-on capability
Agile CRM
8.3
LeadSquared
Role-based user permissions
Agile CRM
7.6
LeadSquared

Social CRM

Agile CRM
5.9
LeadSquared
Social data
Agile CRM
5.8
LeadSquared
Social engagement
Agile CRM
5.9
LeadSquared

Integrations with 3rd-party Software

Agile CRM
7.9
LeadSquared
Marketing automation
Agile CRM
7.8
LeadSquared
Compensation management
Agile CRM
7.9
LeadSquared

Platform

Agile CRM
8.0
LeadSquared
Mobile access
Agile CRM
8.0
LeadSquared

Email & Online Marketing

Agile CRM
LeadSquared
7.0
WYSIWYG email editor
Agile CRM
LeadSquared
6.2
Dynamic content
Agile CRM
LeadSquared
6.9
Ability to test dynamic content
Agile CRM
LeadSquared
7.1
Landing pages
Agile CRM
LeadSquared
6.5
A/B testing
Agile CRM
LeadSquared
8.1
Mobile optimization
Agile CRM
LeadSquared
6.4
Email deliverability
Agile CRM
LeadSquared
6.9
List management
Agile CRM
LeadSquared
7.3
Triggered drip sequences
Agile CRM
LeadSquared
7.9

Lead Management

Agile CRM
LeadSquared
6.5
Lead nurturing
Agile CRM
LeadSquared
7.2
Lead scoring and grading
Agile CRM
LeadSquared
6.8
Data quality management
Agile CRM
LeadSquared
5.1
Automated sales alerts and tasks
Agile CRM
LeadSquared
6.8

Campaign Management

Agile CRM
LeadSquared
4.7
Calendaring
Agile CRM
LeadSquared
2.3
Event/webinar marketing
Agile CRM
LeadSquared
7.2

Social Media Marketing

Agile CRM
LeadSquared
6.6
Social sharing and campaigns
Agile CRM
LeadSquared
6.8
Social profile integration
Agile CRM
LeadSquared
6.4

Reporting & Analytics

Agile CRM
LeadSquared
6.3
Dashboards
Agile CRM
LeadSquared
6.2
Standard reports
Agile CRM
LeadSquared
6.7
Custom reports
Agile CRM
LeadSquared
5.9

Platform & Infrastructure

Agile CRM
LeadSquared
8.0
API
Agile CRM
LeadSquared
7.7
Role-based workflow & approvals
Agile CRM
LeadSquared
7.2
Customizability
Agile CRM
LeadSquared
7.0
Integration with Salesforce.com
Agile CRM
LeadSquared
8.5
Integration with Microsoft Dynamics CRM
Agile CRM
LeadSquared
8.7
Integration with SugarCRM
Agile CRM
LeadSquared
8.6

Pros

  • Agile CRM makes it easy to find out exactly where we are with any potential deal. It tracks notes that we enter directly into the program as well as displays emails and related people and deals with the click of a mouse.
  • Agile CRM has some remarkably capable marketing automation capabilities that we are just tapping into. You can set up drip campaigns, automated responses, and with Zapier, you can do even more.
  • The Kanban style deal board… See exactly where each deal is and where we need to pay attention. In short, it shows us the next right thing to do.
Mike Wittenstein profile photo
  • Automation
  • Email Campaigns
  • Smart Views
  • Adwords and Facebook Data sync webhooks
  • Email & SMS templates
Navdeep Trivedi profile photo

Cons

  • A little bit expensive for smaller companies
  • Still not very intuitive and some features that you would think are just common sense, sometimes they are not available
Deborah Felicio profile photo
  • Landing pages are not mobile friendly.
  • A small percentage of lead sources for e.g. leads coming through emails are left out.
  • Marketing automation by SMS is not available.
Shalika Gupta profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
LeadSquared8.8
Based on 9 answers
"Change for Better" LeadSquared always tries to make better changes and provide the best solution.
Mukesh Sharma profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
LeadSquared9.1
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.7
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
LeadSquared9.0
Based on 2 answers
Never faced any problems with LeadSquared's support team.
Imran Baig profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Saleforce - Too expensive.SugarCRM - Versatile. Free. But Slow.Filemaker - Originally designed my own CRMWhich gave me full control of all functionality. But having an online system that is hosted in the cloud provides considerable advantages particularly when allowing access to remote users.
Steven Davis profile photo
Zoho is not customizable, and Capillary could not deliver technically. Kapture - Bad experience in project management.
Shalika Gupta profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Very positive ROI, handles lead and event management really well.
  • Keeps the whole team on the same page.
Jez John profile photo
  • Leakage reduced to less than 1%.
  • Standardized communication and continuous engagement with the leads.
  • Reporting on daily/weekly/monthly stats.
Akhil Sikri profile photo

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Agile CRM Editions & Modules
Agile CRM
Additional Pricing Details

LeadSquared

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*
1.  Per Account
LeadSquared Editions & Modules
LeadSquared
Edition
Basic-Marketing Automation
$1501
Standard-Marketing Automation
$4002
Enterprise-Marketing Automation
$1,2003
Lite - Sales +Mobile CRM
$154
Pro - Sales +Mobile CRM
$304
1. per month (5,000 contacts)
2. per month (25,000 contacts)
3. per month (100,000 contacts)
4. per month
Additional Pricing Details