Agile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement.
$14.99
per month per user
LeadSquared
Score 7.9 out of 10
N/A
LeadSquared is a marketing automation and CRM platform. It includes landing pages, email marketing, lead management, analytics, connectors, and WordPress Plugins.
$25
per month per user
Pricing
Agile CRM
LeadSquared
Editions & Modules
Starter
$14.99
per month per user
Regular
$49.99
per month per user
Enterprise
$79.99
per month per user
Sales Pro
$25
per month per user
Sales Super
$50
per month per user
Marketing Pro
$1067
per account
Marketing Super
$1779
per account
Offerings
Pricing Offerings
Agile CRM
LeadSquared
Free Trial
No
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
$100 Per Account
Additional Details
Discount available for annual billing (34%), and additional discounts available for 2-year plans (40%).
Additional add-ons and modules available for expanded functionality. Special pricing for startups.
More Pricing Information
Community Pulse
Agile CRM
LeadSquared
Features
Agile CRM
LeadSquared
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agile CRM
3.2
19 Ratings
83% below category average
LeadSquared
-
Ratings
Customer data management / contact management
3.619 Ratings
00 Ratings
Workflow management
5.516 Ratings
00 Ratings
Territory management
2.311 Ratings
00 Ratings
Opportunity management
3.416 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
1.118 Ratings
00 Ratings
Contract management
4.211 Ratings
00 Ratings
Quote & order management
3.512 Ratings
00 Ratings
Interaction tracking
3.718 Ratings
00 Ratings
Channel / partner relationship management
1.79 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agile CRM
1.8
16 Ratings
124% below category average
LeadSquared
-
Ratings
Case management
1.814 Ratings
00 Ratings
Call center management
1.814 Ratings
00 Ratings
Help desk management
1.816 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agile CRM
3.3
19 Ratings
80% below category average
LeadSquared
-
Ratings
Lead management
5.518 Ratings
00 Ratings
Email marketing
1.119 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agile CRM
3.6
17 Ratings
72% below category average
LeadSquared
-
Ratings
Task management
4.915 Ratings
00 Ratings
Billing and invoicing management
1.410 Ratings
00 Ratings
Reporting
4.417 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agile CRM
1.4
18 Ratings
138% below category average
LeadSquared
-
Ratings
Forecasting
1.314 Ratings
00 Ratings
Pipeline visualization
1.916 Ratings
00 Ratings
Customizable reports
1.117 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agile CRM
4.1
19 Ratings
60% below category average
LeadSquared
-
Ratings
Custom fields
3.919 Ratings
00 Ratings
Custom objects
6.013 Ratings
00 Ratings
Scripting environment
1.49 Ratings
00 Ratings
API for custom integration
5.011 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Agile CRM
5.9
16 Ratings
35% below category average
LeadSquared
-
Ratings
Single sign-on capability
5.915 Ratings
00 Ratings
Role-based user permissions
5.916 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agile CRM
3.0
12 Ratings
85% below category average
LeadSquared
-
Ratings
Social data
3.012 Ratings
00 Ratings
Social engagement
3.012 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agile CRM
5.2
14 Ratings
35% below category average
LeadSquared
-
Ratings
Marketing automation
6.514 Ratings
00 Ratings
Compensation management
3.89 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agile CRM
8.3
14 Ratings
10% above category average
LeadSquared
-
Ratings
Mobile access
8.314 Ratings
00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Agile CRM
-
Ratings
LeadSquared
7.4
39 Ratings
9% below category average
WYSIWYG email editor
00 Ratings
7.035 Ratings
Dynamic content
00 Ratings
7.027 Ratings
Landing pages
00 Ratings
5.832 Ratings
A/B testing
00 Ratings
8.110 Ratings
Mobile optimization
00 Ratings
6.033 Ratings
Email deliverability reporting
00 Ratings
5.039 Ratings
List management
00 Ratings
9.038 Ratings
Triggered drip sequences
00 Ratings
10.024 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Agile CRM
-
Ratings
LeadSquared
8.5
40 Ratings
3% above category average
Lead nurturing automation
00 Ratings
10.038 Ratings
Lead scoring and grading
00 Ratings
9.039 Ratings
Data quality management
00 Ratings
5.116 Ratings
Automated sales alerts and tasks
00 Ratings
10.036 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Agile CRM
-
Ratings
LeadSquared
4.1
25 Ratings
52% below category average
Calendaring
00 Ratings
2.114 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Agile CRM
-
Ratings
LeadSquared
6.0
39 Ratings
14% below category average
Dashboards
00 Ratings
6.039 Ratings
Standard reports
00 Ratings
8.039 Ratings
Custom reports
00 Ratings
4.033 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
1. Very suitable for an omnichannel business, as it can capture both online and offline lead sources and allows for follow ups. 2. Very suitable for call centers as lead and call tracking can be done very easily using LeadSquared. 3. Not very suitable for on field sales. Even though the mobile app does facilitate portability, the overall experience does not come close to the desktop version which is not feasible for an on field sales representative to use.
Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis.
The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization.
Daily attendance history and man-days management can be done.
Sales performance and their values are mapped clearly.
The email template building tool is inflexible although it is simple to use and looks nice if you can work within its parameters.
Customer Support is not committed to finding answers and providing the best solutions. Many times each support person has a different answer or fixing a bug will take up to 2 weeks to address. They do not seem to understand that they are an online marketing platform that requires solutions within hours (or maybe days) and not weeks.
At some point in mid-2021, the process for sending out emails to 10s of thousands of contacts stopped functioning as simply and effectively as it had in the past. My staff (which I use as test cases) was no longer receiving emails, even though it showed in the system that they had received it (and no, it wasn't in spam). The bandaids that they provided me would work for one or two mailings and then stop working again. I was regularly trying to get customer support to find my answers but they were never able to solve my problem. The basic functionality that I appreciated - sending out nicely formatted email newsletters - is now completely gone and the platform is useless for our needs.
The reporting tools are awful and poorly configured. Querying on groups of people is inconsistent and inaccurate. There is no segmentation feature that I found that was actually effective.
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Until the email issues are resolved I cannot recommend agile for any function. The email delivery rate has halved in the last six months and halved again in the last two with no resolution in sight. The customer service discussions start from zero information anytime suggesting agile are not writing notes or using a ticketing system to track customers' complaints. This results in our staff having to send emails manually and defeating the purpose of the system.
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again - Easy to Use - Flexible - Robust System - Ever-evolving - Support & Service - Integrations with third party tools & technologies - LMS - Data Management & Reports - Landing Page Options
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
The technical support of this software I liked a lot because whenever we need help to solve any problem or even to answer any questions about the software, Agile CRM's support was quick and efficient and guided us on the best solution to solve the problem. I admire and respect that a lot.
Great to work with and also Easy to work with Do not just listen to the problem but provide upfront solutions Always available and are ready to support on holidays Considerate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can ask Always available to help with the internal tasks as well like creating automations, drip creations etc
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
It was able to do most of the functions needed but was the most cost-effective to get us started. If you are a new company and looking to get started with a CRM start here for a year or two and when you have the money you can pay for one of the bigger players. This platform will give you all you need to be successful. We have been using it for 2 years and we profited more each year.
I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.
Automated Lead Nurturing helps reduce a lot of manual work.
A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.