Agile CRM vs LeadSquared

Likelihood to Recommend

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.

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Verified User

Professional in Information Technology

Investment Management Company, 1001-5000 employees

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Small and medium enterprises and teams would benefit with the value proposition that LeadSquared brings to the table. It provides a one-stop shop for a majority of your marketing-sales requirements. Its integrated solution provides salesforce, leads and customer automation at your fingertips.

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Sanju Mathew George

Senior Manager - Digital Sales

Bharti AXA General InsuranceInsurance, 1001-5000 employees

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Feature Rating Comparison

Agile CRM

8.1

LeadSquared

—

Customer data management / contact management

8.8

—

Workflow management

7.7

—

Territory management

7.5

—

Opportunity management

8.2

—

Integration with email client (e.g., Outlook or Gmail)

8.4

—

Contract management

7.8

—

Quote & order management

7.1

—

Interaction tracking

8.2

—

Channel / partner relationship management

8.9

—

Agile CRM

7.0

LeadSquared

—

Case management

7.1

—

Call center management

6.8

—

Help desk management

7.1

—

Agile CRM

8.5

LeadSquared

—

Lead management

8.5

—

Email marketing

8.5

—

Agile CRM

7.4

LeadSquared

—

Task management

7.8

—

Billing and invoicing management

7.0

—

Reporting

7.3

—

Agile CRM

7.2

LeadSquared

—

Forecasting

6.7

—

Pipeline visualization

8.3

—

Customizable reports

6.6

—

Agile CRM

8.2

LeadSquared

—

Custom fields

8.6

—

Custom objects

7.9

—

Scripting environment

7.9

—

API for custom integration

8.3

—

Agile CRM

8.1

LeadSquared

—

Single sign-on capability

8.3

—

Role-based user permissions

7.9

—

Agile CRM

6.5

LeadSquared

—

Social data

6.6

—

Social engagement

6.4

—

Agile CRM

8.2

LeadSquared

—

Marketing automation

8.2

—

Compensation management

8.2

—

Agile CRM

8.3

LeadSquared

—

Mobile access

8.3

—

Agile CRM

—

LeadSquared

7.0

WYSIWYG email editor

—

6.1

Dynamic content

—

7.0

Ability to test dynamic content

—

7.0

Landing pages

—

6.2

A/B testing

—

8.1

Mobile optimization

—

6.5

Email deliverability

—

6.8

List management

—

7.3

Triggered drip sequences

—

7.9

Agile CRM

—

LeadSquared

6.5

Lead nurturing

—

7.3

Lead scoring and grading

—

6.8

Data quality management

—

5.1

Automated sales alerts and tasks

—

6.9

Agile CRM

—

LeadSquared

4.7

Calendaring

—

2.2

Event/webinar marketing

—

7.2

Agile CRM

—

LeadSquared

6.6

Social sharing and campaigns

—

6.8

Social profile integration

—

6.4

Agile CRM

—

LeadSquared

6.1

Dashboards

—

6.0

Standard reports

—

6.5

Custom reports

—

5.8

Agile CRM

—

LeadSquared

7.9

API

—

7.7

Role-based workflow & approvals

—

7.1

Customizability

—

6.9

Integration with Salesforce.com

—

8.5

Integration with Microsoft Dynamics CRM

—

8.7

Integration with SugarCRM

—

8.6

Pros

Intuitive and provides a great user experience through its simple web design; takes no time to set-up and jump right in.
Offers integrations with multiple other software platforms to provide a flexible and inclusive business tool.
One of the best options available at this price point; plans available to add more features to adjust to your business needs.

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Verified User

Consultant in Corporate

Management Consulting Company, 10,001+ employees

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Automation
Email Campaigns
Smart Views
Adwords and Facebook Data sync webhooks
Email & SMS templates

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Navdeep Trivedi

Head Digital Marketing

People CombineEducation Management, 1001-5000 employees

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Cons

The newsletter part is a bit clunky compared to dedicated services like MailChimp or Aweber. It's just not very streamlined and logical.
There needs to be more flexibility in importing contacts. Currently, you can only import if you have an email and a name which obviously a lot of systems don't. It makes manipulating data by importing very difficult and the 'having to have a first name' is not even consistent with the system itself.
The iPhone/Android app is not quite doing it for me - very hard to navigate currently.

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Vilhelm Kruse

Innovation Coach

IDEMINISTERIETGovernment Administration, 1-10 employees

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Get the device or operating system level data for the users into custom fields of any lead.
Get the Adwords campaign level data related to keywords, Adgroup and Ads into custom field of any lead.
Ease of creating the automation level report under report section. Right now, these reports are available for every automation.

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Navdeep Trivedi

Head Digital Marketing

People CombineEducation Management, 1001-5000 employees

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Likelihood to Renew

Agile CRM 10.0

Based on 2 answers

There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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LeadSquared 8.8

Based on 9 answers

It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.

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Suneet Singh Kochar

CEO

Fateh EducationEducation Management, 11-50 employees

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Usability

Agile CRM 10.0

Based on 1 answer

This is a feature rich, well organized and easy to use platform.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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LeadSquared 9.1

Based on 1 answer

No answer on this topic is available.

Reliability and Availability

Agile CRM 10.0

Based on 1 answer

The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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No score

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Performance

Agile CRM 10.0

Based on 1 answer

The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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No score

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Support

Agile CRM 5.1

Based on 2 answers

The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.

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Victoria Hoete-Dodd

Content Specialist

BitPrimeFinancial Services, 1-10 employees

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LeadSquared 9.1

Based on 2 answers

Never faced any problems with LeadSquared's support team.

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Imran Baig

Head of Marketing

Amzur Technologies, IncInformation Technology and Services, 201-500 employees

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Online Training

Agile CRM 10.0

Based on 1 answer

Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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Implementation

Agile CRM 10.0

Based on 1 answer

Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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Alternatives Considered

Much easier to set up against Zoho.User-friendly against Zoho.Team acceptance against Zoho.

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Deborah Felicio

Computer and Information Systems Manager

Sense Media EventsEvents Services, 1-10 employees

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The decision to go with LedSquared is three fold

Flexible and easily adaptable to your use case.
Quick and easy to integrate and get going
Cost and user-based license help to scale up as you grow

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Prasad Subramanian

General Manager- Digital Marketing

Exide Life InsuranceInsurance, 5001-10,000 employees

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Scalability

Agile CRM 10.0

Based on 1 answer

This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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No score

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