What users are saying about
65 Ratings
43 Ratings
65 Ratings
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Score 7.3 out of 101
43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

LeadSquared

Small and medium enterprises and teams would benefit with the value proposition that LeadSquared brings to the table. It provides a one-stop shop for a majority of your marketing-sales requirements. Its integrated solution provides salesforce, leads and customer automation at your fingertips.
Sanju Mathew George profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
8.1
LeadSquared
Customer data management / contact management
Agile CRM
8.8
LeadSquared
Workflow management
Agile CRM
7.7
LeadSquared
Territory management
Agile CRM
7.5
LeadSquared
Opportunity management
Agile CRM
8.2
LeadSquared
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.4
LeadSquared
Contract management
Agile CRM
7.8
LeadSquared
Quote & order management
Agile CRM
7.1
LeadSquared
Interaction tracking
Agile CRM
8.2
LeadSquared
Channel / partner relationship management
Agile CRM
8.9
LeadSquared

Customer Service & Support

Agile CRM
7.0
LeadSquared
Case management
Agile CRM
7.1
LeadSquared
Call center management
Agile CRM
6.8
LeadSquared
Help desk management
Agile CRM
7.1
LeadSquared

Marketing Automation

Agile CRM
8.5
LeadSquared
Lead management
Agile CRM
8.5
LeadSquared
Email marketing
Agile CRM
8.5
LeadSquared

CRM Project Management

Agile CRM
7.4
LeadSquared
Task management
Agile CRM
7.8
LeadSquared
Billing and invoicing management
Agile CRM
7.0
LeadSquared
Reporting
Agile CRM
7.3
LeadSquared

CRM Reporting & Analytics

Agile CRM
7.2
LeadSquared
Forecasting
Agile CRM
6.7
LeadSquared
Pipeline visualization
Agile CRM
8.3
LeadSquared
Customizable reports
Agile CRM
6.6
LeadSquared

Customization

Agile CRM
8.2
LeadSquared
Custom fields
Agile CRM
8.6
LeadSquared
Custom objects
Agile CRM
7.9
LeadSquared
Scripting environment
Agile CRM
7.9
LeadSquared
API for custom integration
Agile CRM
8.3
LeadSquared

Security

Agile CRM
8.1
LeadSquared
Single sign-on capability
Agile CRM
8.3
LeadSquared
Role-based user permissions
Agile CRM
7.9
LeadSquared

Social CRM

Agile CRM
6.5
LeadSquared
Social data
Agile CRM
6.6
LeadSquared
Social engagement
Agile CRM
6.4
LeadSquared

Integrations with 3rd-party Software

Agile CRM
8.2
LeadSquared
Marketing automation
Agile CRM
8.2
LeadSquared
Compensation management
Agile CRM
8.2
LeadSquared

Platform

Agile CRM
8.3
LeadSquared
Mobile access
Agile CRM
8.3
LeadSquared

Email & Online Marketing

Agile CRM
LeadSquared
7.0
WYSIWYG email editor
Agile CRM
LeadSquared
6.1
Dynamic content
Agile CRM
LeadSquared
7.0
Ability to test dynamic content
Agile CRM
LeadSquared
7.0
Landing pages
Agile CRM
LeadSquared
6.2
A/B testing
Agile CRM
LeadSquared
8.1
Mobile optimization
Agile CRM
LeadSquared
6.5
Email deliverability
Agile CRM
LeadSquared
6.8
List management
Agile CRM
LeadSquared
7.3
Triggered drip sequences
Agile CRM
LeadSquared
7.9

Lead Management

Agile CRM
LeadSquared
6.5
Lead nurturing
Agile CRM
LeadSquared
7.3
Lead scoring and grading
Agile CRM
LeadSquared
6.8
Data quality management
Agile CRM
LeadSquared
5.1
Automated sales alerts and tasks
Agile CRM
LeadSquared
6.9

Campaign Management

Agile CRM
LeadSquared
4.7
Calendaring
Agile CRM
LeadSquared
2.2
Event/webinar marketing
Agile CRM
LeadSquared
7.2

Social Media Marketing

Agile CRM
LeadSquared
6.6
Social sharing and campaigns
Agile CRM
LeadSquared
6.8
Social profile integration
Agile CRM
LeadSquared
6.4

Reporting & Analytics

Agile CRM
LeadSquared
6.1
Dashboards
Agile CRM
LeadSquared
6.0
Standard reports
Agile CRM
LeadSquared
6.5
Custom reports
Agile CRM
LeadSquared
5.8

Platform & Infrastructure

Agile CRM
LeadSquared
7.9
API
Agile CRM
LeadSquared
7.7
Role-based workflow & approvals
Agile CRM
LeadSquared
7.1
Customizability
Agile CRM
LeadSquared
6.9
Integration with Salesforce.com
Agile CRM
LeadSquared
8.5
Integration with Microsoft Dynamics CRM
Agile CRM
LeadSquared
8.7
Integration with SugarCRM
Agile CRM
LeadSquared
8.6

Pros

Agile CRM

  • Intuitive and provides a great user experience through its simple web design; takes no time to set-up and jump right in.
  • Offers integrations with multiple other software platforms to provide a flexible and inclusive business tool.
  • One of the best options available at this price point; plans available to add more features to adjust to your business needs.
No photo available

LeadSquared

  • Automation
  • Email Campaigns
  • Smart Views
  • Adwords and Facebook Data sync webhooks
  • Email & SMS templates
Navdeep Trivedi profile photo

Cons

Agile CRM

  • The newsletter part is a bit clunky compared to dedicated services like MailChimp or Aweber. It's just not very streamlined and logical.
  • There needs to be more flexibility in importing contacts. Currently, you can only import if you have an email and a name which obviously a lot of systems don't. It makes manipulating data by importing very difficult and the 'having to have a first name' is not even consistent with the system itself.
  • The iPhone/Android app is not quite doing it for me - very hard to navigate currently.
Vilhelm Kruse profile photo

LeadSquared

  • Get the device or operating system level data for the users into custom fields of any lead.
  • Get the Adwords campaign level data related to keywords, Adgroup and Ads into custom field of any lead.
  • Ease of creating the automation level report under report section. Right now, these reports are available for every automation.
Navdeep Trivedi profile photo

Likelihood to Renew

Agile CRM

Agile CRM 10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar profile photo

Usability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo

LeadSquared

LeadSquared 9.1
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Agile CRM

Agile CRM 10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo

LeadSquared

No score
No answers yet
No answers on this topic

Performance

Agile CRM

Agile CRM 10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo

LeadSquared

No score
No answers yet
No answers on this topic

Support

Agile CRM

Agile CRM 5.1
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo

LeadSquared

LeadSquared 9.1
Based on 2 answers
Never faced any problems with LeadSquared's support team.
Imran Baig profile photo

Online Training

Agile CRM

Agile CRM 10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo

LeadSquared

No score
No answers yet
No answers on this topic

Implementation

Agile CRM

Agile CRM 10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo

LeadSquared

No score
No answers yet
No answers on this topic

Alternatives Considered

Agile CRM

Much easier to set up against Zoho.User-friendly against Zoho.Team acceptance against Zoho.
Deborah Felicio profile photo

LeadSquared

The decision to go with LedSquared is three fold
  1. Flexible and easily adaptable to your use case.
  2. Quick and easy to integrate and get going
  3. Cost and user-based license help to scale up as you grow
Prasad Subramanian profile photo

Scalability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo

LeadSquared

No score
No answers yet
No answers on this topic

Return on Investment

Agile CRM

  • no difference as yet as we only started using for sales
Deborah Felicio profile photo

LeadSquared

  • Leakage reduced to less than 1%.
  • Standardized communication and continuous engagement with the leads.
  • Reporting on daily/weekly/monthly stats.
Akhil Sikri profile photo

Pricing Details

Agile CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Agile CRM Editions & Modules

Agile CRM
Additional Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*
1.  Per Account

LeadSquared Editions & Modules

LeadSquared
Edition
Basic-Marketing Automation
$1501
Standard-Marketing Automation
$4002
Enterprise-Marketing Automation
$1,2003
Lite - Sales +Mobile CRM
$154
Pro - Sales +Mobile CRM
$304
1. per month (5,000 contacts)
2. per month (25,000 contacts)
3. per month (100,000 contacts)
4. per month
Additional Pricing Details

Add comparison