Agile CRM vs LeadSquared

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.

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Verified User

Professional in Information Technology

Investment Management Company, 1001-5000 employees

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LeadSquared

Small and medium enterprises and teams would benefit with the value proposition that LeadSquared brings to the table. It provides a one-stop shop for a majority of your marketing-sales requirements. Its integrated solution provides salesforce, leads and customer automation at your fingertips.

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Sanju Mathew George

Senior Manager - Digital Sales

Bharti AXA General InsuranceInsurance, 1001-5000 employees

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Feature Rating Comparison

Agile CRM

7.8

LeadSquared

—

Customer data management / contact management

8.7

—

Workflow management

7.4

—

Territory management

6.6

—

Opportunity management

8.0

—

Integration with email client (e.g., Outlook or Gmail)

8.7

—

Contract management

7.5

—

Quote & order management

6.5

—

Interaction tracking

8.3

—

Channel / partner relationship management

8.3

—

Agile CRM

6.8

LeadSquared

—

Case management

7.0

—

Call center management

6.4

—

Help desk management

7.1

—

Agile CRM

8.5

LeadSquared

—

Lead management

8.6

—

Email marketing

8.4

—

Agile CRM

6.6

LeadSquared

—

Task management

7.3

—

Billing and invoicing management

5.6

—

Reporting

7.0

—

Agile CRM

6.8

LeadSquared

—

Forecasting

6.0

—

Pipeline visualization

8.4

—

Customizable reports

6.1

—

Agile CRM

7.8

LeadSquared

—

Custom fields

8.7

—

Custom objects

7.7

—

Scripting environment

6.4

—

API for custom integration

8.5

—

Agile CRM

7.9

LeadSquared

—

Single sign-on capability

8.3

—

Role-based user permissions

7.5

—

Agile CRM

5.8

LeadSquared

—

Social data

5.8

—

Social engagement

5.9

—

Agile CRM

7.7

LeadSquared

—

Marketing automation

7.7

—

Compensation management

7.6

—

Agile CRM

8.0

LeadSquared

—

Mobile access

8.0

—

Agile CRM

—

LeadSquared

7.1

WYSIWYG email editor

—

6.4

Dynamic content

—

6.8

Ability to test dynamic content

—

7.2

Landing pages

—

6.8

A/B testing

—

8.1

Mobile optimization

—

6.4

Email deliverability

—

7.0

List management

—

7.4

Triggered drip sequences

—

7.8

Agile CRM

—

LeadSquared

6.5

Lead nurturing

—

7.2

Lead scoring and grading

—

6.9

Data quality management

—

5.2

Automated sales alerts and tasks

—

6.8

Agile CRM

—

LeadSquared

4.8

Calendaring

—

2.4

Event/webinar marketing

—

7.2

Agile CRM

—

LeadSquared

6.6

Social sharing and campaigns

—

6.7

Social profile integration

—

6.5

Agile CRM

—

LeadSquared

6.4

Dashboards

—

6.4

Standard reports

—

6.8

Custom reports

—

6.0

Agile CRM

—

LeadSquared

8.0

API

—

7.7

Role-based workflow & approvals

—

7.2

Customizability

—

7.0

Integration with Salesforce.com

—

8.5

Integration with Microsoft Dynamics CRM

—

8.7

Integration with SugarCRM

—

8.6

Pros

Easy to add new contacts whether manually or automatically as they fill in forms on site.
The banners feature is useful to flag important messages regarding certain users.
The email reporting is easy to see CTR open rate etc.

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Victoria Hoete-Dodd

Content Specialist

BitPrimeFinancial Services, 1-10 employees

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Value Proposition - The features and service the product offers is great for the price point at which they operate.
Service is very customized and personal. Customer Success team is very thorough with their follow-ups and make sure they go the extra mile to get things done.

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Sanju Mathew George

Senior Manager - Digital Sales

Bharti AXA General InsuranceInsurance, 1001-5000 employees

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Cons

Reporting is lacking.
The more features needed, the pricier the plan.
Testing options are lacking.

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Verified User

Consultant in Corporate

Management Consulting Company, 10,001+ employees

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Reports section can be improved.Currently, it does not allow schedule reports to management if they are not a user. Scheduling reports in multiple formats like CSV, EXl or PDF is not available.
Callers are not able to view their appointments for the day in a single view
Dashboard required has a lot of UI issues and needs an overhaul
User management needs to be improved. There are additional users consumed just to manage call routing attest in our use case.

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Prasad Subramanian

General Manager- Digital Marketing

Exide Life InsuranceInsurance, 5001-10,000 employees

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Likelihood to Renew

Agile CRM10.0

Based on 2 answers

There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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LeadSquared8.8

Based on 9 answers

"Change for Better" LeadSquared always tries to make better changes and provide the best solution.

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Mukesh Sharma

Marketing Manager

IDEAL PROPERTY MANAGEMENTReal Estate, 1-10 employees

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Usability

Agile CRM10.0

Based on 1 answer

This is a feature rich, well organized and easy to use platform.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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LeadSquared9.1

Based on 1 answer

No answer on this topic is available.

Reliability and Availability

Agile CRM10.0

Based on 1 answer

The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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No score

No answers yet

No answers on this topic

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Performance

Agile CRM10.0

Based on 1 answer

The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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No score

No answers yet

No answers on this topic

Ask the community to sound off

Support

Agile CRM5.9

Based on 2 answers

The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.

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Victoria Hoete-Dodd

Content Specialist

BitPrimeFinancial Services, 1-10 employees

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LeadSquared9.0

Based on 2 answers

Never faced any problems with LeadSquared's support team.

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Imran Baig

Head of Marketing

Amzur Technologies, IncInformation Technology and Services, 201-500 employees

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Online Training

Agile CRM10.0

Based on 1 answer

Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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No score

No answers yet

No answers on this topic

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Implementation

Agile CRM10.0

Based on 1 answer

Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

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No score

No answers yet

No answers on this topic

Ask the community to sound off

Alternatives Considered

Agile CRM did most of what PipeDrive did, some of what Hubspot does, and a range of other stuff that I was starry eyed about at the outset. but I eventually concluded that a jack-of-all-trades was not what i was looking for. And while the support team tried, they didn't have English as their first language and weren't on my time zone so all those factors conspired to turn me off on the end.

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Colin Butler

Snr Account Manager

Prospect Creative MarketingMarketing and Advertising, 1-10 employees

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Much more cost-effective than the other solutions on this list. HubSpot's A/B testing and email marketing library is much better, but not needed when you compare costs.

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Robert Evans

Digital Content, Marketing Manager NexGoal and VIKTRE Careers

VIKTRESports, 11-50 employees

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Scalability

Agile CRM10.0

Based on 1 answer

This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.

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Steven Davis

Founder and Managing Director

Global Education and Career Development Abroad (GlobalEd)Education Management, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Return on Investment

It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.

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Colin Butler

Snr Account Manager

Prospect Creative MarketingMarketing and Advertising, 1-10 employees

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Leakage reduced to less than 1%.
Standardized communication and continuous engagement with the leads.
Reporting on daily/weekly/monthly stats.

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Akhil Sikri

Co-founder, Tech Lead

ZeloReal Estate, 51-200 employees

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Screenshots

Agile CRM—

LeadSquared

Administrator Dashboard

See All (14) LeadSquared Screenshots

Pricing Details

Agile CRM

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Agile CRM Editions & Modules

Agile CRM

—

Additional Pricing Details

—

LeadSquared

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$100*

1. Per Account

LeadSquared Editions & Modules

LeadSquared

Edition

Basic-Marketing Automation

$1501

Standard-Marketing Automation

$4002

Enterprise-Marketing Automation

$1,2003

Lite - Sales +Mobile CRM

$154

Pro - Sales +Mobile CRM

$304

1. per month (5,000 contacts)

2. per month (25,000 contacts)

3. per month (100,000 contacts)

4. per month

Additional Pricing Details

—

Agile CRM vs LeadSquared

Add comparison

Likelihood to Recommend

Agile CRM

LeadSquared

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability

List management

Triggered drip sequences

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

Calendaring

Event/webinar marketing

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

Custom reports

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

Cons

Likelihood to Renew

Usability

Reliability and Availability

Performance

Support

Online Training

Implementation

Alternatives Considered

Scalability

Return on Investment

Screenshots

Pricing Details

Agile CRM

General

Free Trial