What users are saying about

Agile CRM

Top Rated
59 Ratings

LeadSquared

41 Ratings

Agile CRM

Top Rated
59 Ratings
Score 7.3 out of 101

LeadSquared

41 Ratings
Score 8 out of 101

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Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

LeadSquared

Small and medium enterprises and teams would benefit with the value proposition that LeadSquared brings to the table. It provides a one-stop shop for a majority of your marketing-sales requirements. Its integrated solution provides salesforce, leads and customer automation at your fingertips.
Sanju Mathew George profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.8
LeadSquared
Customer data management / contact management
Agile CRM
8.7
LeadSquared
Workflow management
Agile CRM
7.4
LeadSquared
Territory management
Agile CRM
6.6
LeadSquared
Opportunity management
Agile CRM
8.0
LeadSquared
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
LeadSquared
Contract management
Agile CRM
7.5
LeadSquared
Quote & order management
Agile CRM
6.5
LeadSquared
Interaction tracking
Agile CRM
8.3
LeadSquared
Channel / partner relationship management
Agile CRM
8.3
LeadSquared

Customer Service & Support

Agile CRM
6.8
LeadSquared
Case management
Agile CRM
7.0
LeadSquared
Call center management
Agile CRM
6.4
LeadSquared
Help desk management
Agile CRM
7.1
LeadSquared

Marketing Automation

Agile CRM
8.5
LeadSquared
Lead management
Agile CRM
8.6
LeadSquared
Email marketing
Agile CRM
8.4
LeadSquared

CRM Project Management

Agile CRM
6.6
LeadSquared
Task management
Agile CRM
7.3
LeadSquared
Billing and invoicing management
Agile CRM
5.6
LeadSquared
Reporting
Agile CRM
7.0
LeadSquared

CRM Reporting & Analytics

Agile CRM
6.8
LeadSquared
Forecasting
Agile CRM
6.0
LeadSquared
Pipeline visualization
Agile CRM
8.4
LeadSquared
Customizable reports
Agile CRM
6.1
LeadSquared

Customization

Agile CRM
7.8
LeadSquared
Custom fields
Agile CRM
8.7
LeadSquared
Custom objects
Agile CRM
7.7
LeadSquared
Scripting environment
Agile CRM
6.4
LeadSquared
API for custom integration
Agile CRM
8.5
LeadSquared

Security

Agile CRM
7.9
LeadSquared
Single sign-on capability
Agile CRM
8.3
LeadSquared
Role-based user permissions
Agile CRM
7.5
LeadSquared

Social CRM

Agile CRM
5.8
LeadSquared
Social data
Agile CRM
5.8
LeadSquared
Social engagement
Agile CRM
5.9
LeadSquared

Integrations with 3rd-party Software

Agile CRM
7.7
LeadSquared
Marketing automation
Agile CRM
7.7
LeadSquared
Compensation management
Agile CRM
7.6
LeadSquared

Platform

Agile CRM
8.0
LeadSquared
Mobile access
Agile CRM
8.0
LeadSquared

Email & Online Marketing

Agile CRM
LeadSquared
7.1
WYSIWYG email editor
Agile CRM
LeadSquared
6.4
Dynamic content
Agile CRM
LeadSquared
6.8
Ability to test dynamic content
Agile CRM
LeadSquared
7.2
Landing pages
Agile CRM
LeadSquared
6.8
A/B testing
Agile CRM
LeadSquared
8.1
Mobile optimization
Agile CRM
LeadSquared
6.4
Email deliverability
Agile CRM
LeadSquared
7.0
List management
Agile CRM
LeadSquared
7.4
Triggered drip sequences
Agile CRM
LeadSquared
7.8

Lead Management

Agile CRM
LeadSquared
6.5
Lead nurturing
Agile CRM
LeadSquared
7.2
Lead scoring and grading
Agile CRM
LeadSquared
6.9
Data quality management
Agile CRM
LeadSquared
5.2
Automated sales alerts and tasks
Agile CRM
LeadSquared
6.8

Campaign Management

Agile CRM
LeadSquared
4.8
Calendaring
Agile CRM
LeadSquared
2.4
Event/webinar marketing
Agile CRM
LeadSquared
7.2

Social Media Marketing

Agile CRM
LeadSquared
6.6
Social sharing and campaigns
Agile CRM
LeadSquared
6.7
Social profile integration
Agile CRM
LeadSquared
6.5

Reporting & Analytics

Agile CRM
LeadSquared
6.4
Dashboards
Agile CRM
LeadSquared
6.4
Standard reports
Agile CRM
LeadSquared
6.8
Custom reports
Agile CRM
LeadSquared
6.0

Platform & Infrastructure

Agile CRM
LeadSquared
8.0
API
Agile CRM
LeadSquared
7.7
Role-based workflow & approvals
Agile CRM
LeadSquared
7.2
Customizability
Agile CRM
LeadSquared
7.0
Integration with Salesforce.com
Agile CRM
LeadSquared
8.5
Integration with Microsoft Dynamics CRM
Agile CRM
LeadSquared
8.7
Integration with SugarCRM
Agile CRM
LeadSquared
8.6

Pros

  • Easy to add new contacts whether manually or automatically as they fill in forms on site.
  • The banners feature is useful to flag important messages regarding certain users.
  • The email reporting is easy to see CTR open rate etc.
Victoria Hoete-Dodd profile photo
  • Value Proposition - The features and service the product offers is great for the price point at which they operate.
  • Service is very customized and personal. Customer Success team is very thorough with their follow-ups and make sure they go the extra mile to get things done.
Sanju Mathew George profile photo

Cons

  • Reporting is lacking.
  • The more features needed, the pricier the plan.
  • Testing options are lacking.
No photo available
  • Reports section can be improved.Currently, it does not allow schedule reports to management if they are not a user. Scheduling reports in multiple formats like CSV, EXl or PDF is not available.
  • Callers are not able to view their appointments for the day in a single view
  • Dashboard required has a lot of UI issues and needs an overhaul
  • User management needs to be improved. There are additional users consumed just to manage call routing attest in our use case.
Prasad Subramanian profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
LeadSquared8.8
Based on 9 answers
"Change for Better" LeadSquared always tries to make better changes and provide the best solution.
Mukesh Sharma profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
LeadSquared9.1
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.9
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
LeadSquared9.0
Based on 2 answers
Never faced any problems with LeadSquared's support team.
Imran Baig profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Agile CRM did most of what PipeDrive did, some of what Hubspot does, and a range of other stuff that I was starry eyed about at the outset. but I eventually concluded that a jack-of-all-trades was not what i was looking for. And while the support team tried, they didn't have English as their first language and weren't on my time zone so all those factors conspired to turn me off on the end.
Colin Butler profile photo
Much more cost-effective than the other solutions on this list. HubSpot's A/B testing and email marketing library is much better, but not needed when you compare costs.
Robert Evans profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.
Colin Butler profile photo
  • Leakage reduced to less than 1%.
  • Standardized communication and continuous engagement with the leads.
  • Reporting on daily/weekly/monthly stats.
Akhil Sikri profile photo

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Agile CRM Editions & Modules
Agile CRM
Additional Pricing Details

LeadSquared

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*
1.  Per Account
LeadSquared Editions & Modules
LeadSquared
Edition
Basic-Marketing Automation
$1501
Standard-Marketing Automation
$4002
Enterprise-Marketing Automation
$1,2003
Lite - Sales +Mobile CRM
$154
Pro - Sales +Mobile CRM
$304
1. per month (5,000 contacts)
2. per month (25,000 contacts)
3. per month (100,000 contacts)
4. per month
Additional Pricing Details