Agiline CRM vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.4 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Agiline CRMSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agiline CRMSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Agiline CRMSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
SAP Sales Cloud
7.9
101 Ratings
3% above category average
Customer data management / contact management9.01 Ratings8.399 Ratings
Workflow management9.01 Ratings8.299 Ratings
Territory management10.01 Ratings8.287 Ratings
Opportunity management9.01 Ratings8.695 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.192 Ratings
Contract management9.01 Ratings7.394 Ratings
Quote & order management10.01 Ratings7.991 Ratings
Interaction tracking9.01 Ratings8.294 Ratings
Channel / partner relationship management9.01 Ratings6.792 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
SAP Sales Cloud
7.3
85 Ratings
3% below category average
Case management10.01 Ratings6.382 Ratings
Call center management9.01 Ratings7.777 Ratings
Help desk management9.01 Ratings7.978 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
23% above category average
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management10.01 Ratings7.388 Ratings
Email marketing9.01 Ratings7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
SAP Sales Cloud
7.3
95 Ratings
4% below category average
Task management9.01 Ratings7.691 Ratings
Billing and invoicing management10.01 Ratings6.978 Ratings
Reporting9.01 Ratings7.386 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
17% above category average
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Forecasting9.01 Ratings7.488 Ratings
Pipeline visualization9.01 Ratings6.889 Ratings
Customizable reports9.01 Ratings8.092 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
11% above category average
SAP Sales Cloud
7.6
92 Ratings
0% above category average
Custom fields9.01 Ratings7.992 Ratings
Custom objects8.01 Ratings7.489 Ratings
Scripting environment8.01 Ratings8.080 Ratings
API for custom integration9.01 Ratings7.383 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Single sign-on capability9.01 Ratings9.092 Ratings
Role-based user permissions9.01 Ratings8.290 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
26% above category average
SAP Sales Cloud
7.4
67 Ratings
2% above category average
Social data10.01 Ratings8.067 Ratings
Social engagement9.01 Ratings6.965 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
28% above category average
SAP Sales Cloud
8.1
82 Ratings
12% above category average
Marketing automation9.01 Ratings8.078 Ratings
Compensation management10.01 Ratings8.366 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
1 Ratings
18% above category average
SAP Sales Cloud
8.2
82 Ratings
9% above category average
Mobile access9.01 Ratings8.282 Ratings
Best Alternatives
Agiline CRMSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiline CRMSAP Sales Cloud
Likelihood to Recommend
9.0
(1 ratings)
8.5
(112 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
9.0
(1 ratings)
6.8
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(72 ratings)
User Testimonials
Agiline CRMSAP Sales Cloud
Likelihood to Recommend
Agiline LLC
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
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SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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Pros
Agiline LLC
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
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SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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Cons
Agiline LLC
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Agiline LLC
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Agiline LLC
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Agiline LLC
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Agiline LLC
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Agiline LLC
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Agiline LLC
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
Agiline LLC
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
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SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Scalability
Agiline LLC
No answers on this topic
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Return on Investment
Agiline LLC
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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