What users are saying about

AgoraPulse

Top Rated
265 Ratings

Brand24

10 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Brand24

10 Ratings
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

It suits organizations of all size regardless or how small or how large. I would definitely recommend it for any paid campaign on Facebook/Instagram due to its easy aggregation of all activity including paid.
Jayden Andersen profile photo

Brand24

It appeared to me that Brand24 was designed to be used by customer service and marketing teams to track the sentiment of comments left about their products online; however, I found it most useful (as a sales person) to use it for helping unhappy consumers to find better solutions.
James McTavish profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Brand24
Boolean keyword searches
AgoraPulse
7.8
Brand24
Filtering out noise/spam
AgoraPulse
7.1
Brand24
Sentiment analysis
AgoraPulse
9.1
Brand24
Broad channel coverage
AgoraPulse
8.5
Brand24

Publishing

AgoraPulse
8.1
Brand24
Content planning and scheduling
AgoraPulse
8.8
Brand24
Audience targeting
AgoraPulse
6.7
Brand24
Content optimization
AgoraPulse
9.1
Brand24
Workflow management
AgoraPulse
7.9
Brand24

Engagement

AgoraPulse
7.5
Brand24
Automated routing and prioritization
AgoraPulse
6.4
Brand24
Customer interaction histories
AgoraPulse
8.4
Brand24
Bulk actions
AgoraPulse
7.9
Brand24

Marketing

AgoraPulse
7.6
Brand24
Lead generation
AgoraPulse
6.5
Brand24
Content marketing
AgoraPulse
9.1
Brand24
Paid media management
AgoraPulse
8.2
Brand24
Campaigns and promotions
AgoraPulse
6.7
Brand24

Channel coverage/integration

AgoraPulse
8.6
Brand24
Twitter
AgoraPulse
9.2
Brand24
Facebook
AgoraPulse
8.9
Brand24
Instagram
AgoraPulse
7.8
Brand24

Reporting/analytics

AgoraPulse
7.3
Brand24
Campaign success analytics
AgoraPulse
7.6
Brand24
Real-time tracking
AgoraPulse
7.4
Brand24
Competitor analysis
AgoraPulse
6.9
Brand24

Account management

AgoraPulse
7.4
Brand24
Role-based user permissions & privileges
AgoraPulse
8.3
Brand24
Mobile access
AgoraPulse
6.6
Brand24

Pros

  • Social media posting through Facebook, Twitter and Instagram.
  • Excellent UI and especially in the social inbox. Its now incredibly easy to keep up with comments, mentions, posts, all in one place.
  • Competitor analysis allowed us to cut out roughly 12 hours of work per month. We are working more efficiently and getting more done with our staff we have.
Joey McNamara profile photo
  • Tracked negative sentiments
  • Had a broad scope of social media tracking thru various popular apps and websites
  • Allowed you set up instant triggers to find post that submitted very recently
James McTavish profile photo

Cons

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo
  • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
James McTavish profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I think AgoraPulse combines the best aspects of Sprout Social and Hootsuite into one program. Hootsuite is fantastic for listening, but lacks in the publishing and metrics departments. Hootsuite also does not have any form of Instagram analytics. Sprout Social has great tools for metrics but I feel like their listening tools are lacking. I feel that AgoraPulse has all of these tools and is the perfect platform for listening, publishing and metrics.
Brendon Phillips profile photo
No answers on this topic

Return on Investment

  • AgoraPulse has saved time and efforts when it comes to publishing to different platforms at the same time.
  • The metrics have improved the amount of effort we put towards certain programs on campus based on how students react to them.
Brendon Phillips profile photo
  • No negative impacts
  • Helped me book more meetings that turned into revenue
James McTavish profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Brand24

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Brand24 Editions & Modules
Brand24
Edition
Plus
$491
Premium
$991
Max
$3491
1. per month
Additional Pricing Details

Brand24 More Information