What users are saying about

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
278 Ratings
11 Ratings

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
278 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse excels with multi-platform scheduling and queueing evergreen content for regular re-use. It lacks a unified inbox currently and could benefit from beefing up its Instagram listening features and LinkedIn image publishing.
Jason Glogau profile photo

Brand24

Brand24 is best suited for a brand who is looking for insights from a certain campaign that their brand conducted, and/or certain trends that have been circulating in their brand's social landscape amongst competitors. They successfully can track hashtag reach which I find to be one of their strongest qualities
Kelcey Zacarese profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Brand24
Boolean keyword searches
AgoraPulse
7.8
Brand24
Filtering out noise/spam
AgoraPulse
7.2
Brand24
Sentiment analysis
AgoraPulse
9.1
Brand24
Broad channel coverage
AgoraPulse
8.5
Brand24

Publishing

AgoraPulse
8.1
Brand24
Content planning and scheduling
AgoraPulse
8.8
Brand24
Audience targeting
AgoraPulse
6.7
Brand24
Content optimization
AgoraPulse
9.1
Brand24
Workflow management
AgoraPulse
7.9
Brand24

Engagement

AgoraPulse
7.6
Brand24
Automated routing and prioritization
AgoraPulse
6.4
Brand24
Customer interaction histories
AgoraPulse
8.4
Brand24
Bulk actions
AgoraPulse
7.9
Brand24

Marketing

AgoraPulse
7.6
Brand24
Lead generation
AgoraPulse
6.6
Brand24
Content marketing
AgoraPulse
9.1
Brand24
Paid media management
AgoraPulse
8.2
Brand24
Campaigns and promotions
AgoraPulse
6.7
Brand24

Channel coverage/integration

AgoraPulse
8.6
Brand24
Twitter
AgoraPulse
9.1
Brand24
Facebook
AgoraPulse
8.9
Brand24
Instagram
AgoraPulse
7.8
Brand24

Reporting/analytics

AgoraPulse
7.3
Brand24
Campaign success analytics
AgoraPulse
7.7
Brand24
Real-time tracking
AgoraPulse
7.3
Brand24
Competitor analysis
AgoraPulse
6.9
Brand24

Account management

AgoraPulse
7.4
Brand24
Role-based user permissions & privileges
AgoraPulse
8.3
Brand24
Mobile access
AgoraPulse
6.6
Brand24

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
  • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
  • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
Kelcey Zacarese profile photo

Cons

  • The UI, while not terrible, could be sleeker. I've had no trouble with functionality, though.
Vert Hsu profile photo
  • Other metrics like follower growth or changes in engagement rates would be more beneficial
  • Tracking web conversions / app downloads if possible
  • More in depth sentiment analysis
Kelcey Zacarese profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

  • Compared to Woobox, I love how easy it is to setup AgoraPulse contests. I can easily see the contest interface and how it would look like to the audience. There was also lesser need to test and see a live preview of the app because you can already preview it while editing.
  • AgoraPulse UI is also very intuitive, you can get to the menu options instinctively vs Woobox's frustrating UI.
  • AgoraPulse is also much more cheaper if you have a lot of fans.
  • The customer service is much more helpful. If I ask support@AgoraPulse something and they don't have it, they offer alternatives, whereas Woobox has none.
  • The tutorial also is pretty awesome: AgoraPulse has video tutorials allowing me to easily understand how to do things when I can't already figure it out (which is very seldom).
Marianne Ho profile photo
Unfortunately I believe that Brand24 is not as complex and helpful as Brandwatch or Spredfast, but I do believe it is a more modern and complex tool than Sysomos. Brandwatch and Spredfast just have more abilities and seem to pull in more complex and comprehensive data that is incredibly useful to our clients.
Kelcey Zacarese profile photo

Return on Investment

  • Agora app supports fanbase recruitment.
Virginie Sery profile photo
  • Positive: helped with new business client requests that required social listening
  • Positive: helped with current client requests on tracking certain campaigns we ran on LTO (limited time offer) items
  • Negative: did not compute all the metrics we were looking for
Kelcey Zacarese profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Brand24

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Brand24 Editions & Modules
Brand24
Edition
Plus
$491
Premium
$991
Max
$3491
1. per month
Additional Pricing Details

Brand24 More Information