What users are saying about

AgoraPulse

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Top Rated
278 Ratings
7 Ratings

AgoraPulse

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Top Rated
278 Ratings
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Score 8.5 out of 101
7 Ratings
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Score 2.1 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Gremln

I think that Grmln works best for small businesses that are not in position to hire a brand management company or specialist. They can still feel in touch with the purpose because they are still personally involved in the messaging. It best suited for businesses that have less than 7 social media platforms for their company.
Chekesha Rashad, CMP profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Gremln
Boolean keyword searches
AgoraPulse
7.8
Gremln
Filtering out noise/spam
AgoraPulse
7.2
Gremln
Sentiment analysis
AgoraPulse
9.1
Gremln
Broad channel coverage
AgoraPulse
8.5
Gremln

Publishing

AgoraPulse
8.1
Gremln
Content planning and scheduling
AgoraPulse
8.8
Gremln
Audience targeting
AgoraPulse
6.7
Gremln
Content optimization
AgoraPulse
9.1
Gremln
Workflow management
AgoraPulse
7.9
Gremln

Engagement

AgoraPulse
7.6
Gremln
Automated routing and prioritization
AgoraPulse
6.4
Gremln
Customer interaction histories
AgoraPulse
8.4
Gremln
Bulk actions
AgoraPulse
7.9
Gremln

Marketing

AgoraPulse
7.6
Gremln
Lead generation
AgoraPulse
6.6
Gremln
Content marketing
AgoraPulse
9.1
Gremln
Paid media management
AgoraPulse
8.2
Gremln
Campaigns and promotions
AgoraPulse
6.7
Gremln

Channel coverage/integration

AgoraPulse
8.6
Gremln
Twitter
AgoraPulse
9.1
Gremln
Facebook
AgoraPulse
8.9
Gremln
Instagram
AgoraPulse
7.8
Gremln

Reporting/analytics

AgoraPulse
7.3
Gremln
Campaign success analytics
AgoraPulse
7.7
Gremln
Real-time tracking
AgoraPulse
7.3
Gremln
Competitor analysis
AgoraPulse
6.9
Gremln

Account management

AgoraPulse
7.4
Gremln
Role-based user permissions & privileges
AgoraPulse
8.3
Gremln
Mobile access
AgoraPulse
6.6
Gremln

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • We are able to use multiple social media platforms to post messaging on all platforms
  • It is very user friendly.
  • You can schedule up to year in advance.
Chekesha Rashad, CMP profile photo

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • The dashboard could be resigned to be visually appealing by creating a better use of white space.
  • Make the scheduling post tab more prominent.
  • Rather than have the columns vertical, my preference it would be to horizontal stacked.
Chekesha Rashad, CMP profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Gremln7.7
Based on 4 answers
Currently, my company is rebranding itself: new name and restructuring the business. So we will sign up under the new company name. We recommend that our clients use Gremln as well and we then manage their social media accounts. They have also given us postive feedback about how easy it is to use.
Chekesha Rashad, CMP profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Gremln7.7
Based on 2 answers
The usability on the listening side is poor. The process to set up streams is not very intuitive, involving too many steps. Also, the ability to create custom search streams is fairly well hidden.The reporting is pretty weak as well, with separate click through reports from other types of engagement, and a lot of engagement types within Facebook and Twitter are simply missing.
No photo available

Reliability and Availability

AgoraPulse9.1
Based on 2 answers
No answer on this topic is available.
Gremln8.0
Based on 2 answers
I have had no issues with availability
No photo available

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Gremln8.0
Based on 2 answers
I have had no issues with performance
No photo available

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Gremln7.9
Based on 2 answers
They have in line videos that are very good.
No photo available

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Gremln8.0
Based on 1 answer
The inline videos are very clear
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Gremln8.2
Based on 2 answers
Adding an account for this SaaS product was easy
No photo available

Alternatives Considered

An important consideration is I believe AgoraPulse is designed to support three of the social profiles that are most important to me. After comparing the products side by side over a short time AgoraPulse proved to the be the match for my needs. One of the other platforms had an interface that was too cluttered. Another had similar functionality but was more expensive
Richard Burgner profile photo
In comparable price ranges: Sprout, HootSuite, Postling
No photo available

Scalability

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Gremln8.0
Based on 1 answer
The product delivers what it says it will and is useful for making your time more efficient.
No photo available

Return on Investment

  • Increased employee efficiency. Being able to see the setup saves a lot of time, especially if you're going for a very customised contest page.
Marianne Ho profile photo
  • I am able to grow my reach and measure that. I am also able to engage with existing and potential customers and measure that.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Gremln

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Gremln Editions & Modules
Gremln
Additional Pricing Details

Gremln More Information