What users are saying about
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Top Rated
307 Ratings
7 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101
7 Ratings
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Score 2 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Gremln

I feel that Gremln is a perfect tool for someone looking to manage several (many) social media sites in one application. It's easy to set up and learn to use, and for what Gremln provides it's inexpensive. Can easily be managed by one person.
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Gremln
Boolean keyword searches
Agorapulse
7.8
Gremln
Filtering out noise/spam
Agorapulse
7.2
Gremln
Sentiment analysis
Agorapulse
9.1
Gremln
Broad channel coverage
Agorapulse
8.5
Gremln

Publishing

Agorapulse
8.1
Gremln
Content planning and scheduling
Agorapulse
8.8
Gremln
Audience targeting
Agorapulse
6.7
Gremln
Content optimization
Agorapulse
9.1
Gremln
Workflow management
Agorapulse
7.9
Gremln

Engagement

Agorapulse
7.5
Gremln
Automated routing and prioritization
Agorapulse
6.4
Gremln
Customer interaction histories
Agorapulse
8.4
Gremln
Bulk actions
Agorapulse
7.9
Gremln

Marketing

Agorapulse
7.6
Gremln
Lead generation
Agorapulse
6.6
Gremln
Content marketing
Agorapulse
9.1
Gremln
Paid media management
Agorapulse
8.2
Gremln
Campaigns and promotions
Agorapulse
6.7
Gremln

Channel coverage/integration

Agorapulse
8.2
Gremln
Twitter
Agorapulse
9.0
Gremln
Facebook
Agorapulse
8.9
Gremln
LinkedIn
Agorapulse
7.4
Gremln
Instagram
Agorapulse
7.7
Gremln

Reporting/analytics

Agorapulse
7.3
Gremln
Campaign success analytics
Agorapulse
7.7
Gremln
Real-time tracking
Agorapulse
7.3
Gremln
Competitor analysis
Agorapulse
6.9
Gremln

Account management

Agorapulse
7.4
Gremln
Role-based user permissions & privileges
Agorapulse
8.3
Gremln
Mobile access
Agorapulse
6.6
Gremln

Pros

Agorapulse

  • I love having the ability to tag conversations, comments, and individual followers. This makes follow-up and reporting a breeze.
  • The layout is so intuitive. For being such a feature-rich application, it's easy to dive in and get started with the basics rather quickly. The training videos do a great job of breaking things up into bite-sized pieces.
  • The support team is phenomenal. I rarely wait more than a few hours for a response, even during off hours. The team is always courteous and professional. More importantly, they get things done quickly.
Kris White profile photo

Gremln

  • Easy to learn to use.
  • Excellent at managing multiple media sources/sites.
  • Inexpensive for what it provides.
No photo available

Cons

Agorapulse

  • While AgoraPulse fulfills our needs, the platform is laid out a little funny and getting around it took some time to figure out. It makes sense after you understand where things are and why but it was a little confusing at first.
Christopher Kimball profile photo

Gremln

  • Some of the tools/applications don't work, as it's still a relatively new service.
  • Sometimes contacting support can be frustrating (IE support won't actually explain what is wrong, but just tell you it's not their problem).
No photo available

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
AgoraPulse meets all our needs and requirements for a social publishing and listening tool.
Lauren Melnick profile photo

Gremln

Gremln 7.7
Based on 4 answers
I love using Gremln, and I encourage its use by those trying to get all their platforms managed in one service. I was part of the Gremln Beta, and we had a grandfathered account that is no longer featured. Because of difficulties using that account now (and an unhelpful customer support experience), I can't give a score of ten. However, if I had never had access to the account that I did in beta, I'd likely give Gremln a ten and absolutely renew.
No photo available

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo

Gremln

Gremln 7.7
Based on 2 answers
The usability on the listening side is poor. The process to set up streams is not very intuitive, involving too many steps. Also, the ability to create custom search streams is fairly well hidden.The reporting is pretty weak as well, with separate click through reports from other types of engagement, and a lot of engagement types within Facebook and Twitter are simply missing.
No photo available

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 2 answers
No answer on this topic is available.

Gremln

Gremln 8.0
Based on 2 answers
I have had no issues with availability
No photo available

Performance

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

Gremln

Gremln 8.0
Based on 2 answers
I have had no issues with performance
No photo available

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

Gremln

Gremln 7.9
Based on 2 answers
They have in line videos that are very good.
No photo available

Online Training

Agorapulse

Agorapulse 7.3
Based on 1 answer
No answer on this topic is available.

Gremln

Gremln 8.0
Based on 1 answer
The inline videos are very clear
No photo available

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Gremln

Gremln 8.2
Based on 2 answers
Adding an account for this SaaS product was easy
No photo available

Alternatives Considered

Agorapulse

  • Compared to Woobox, I love how easy it is to setup AgoraPulse contests. I can easily see the contest interface and how it would look like to the audience. There was also lesser need to test and see a live preview of the app because you can already preview it while editing.
  • AgoraPulse UI is also very intuitive, you can get to the menu options instinctively vs Woobox's frustrating UI.
  • AgoraPulse is also much more cheaper if you have a lot of fans.
  • The customer service is much more helpful. If I ask support@AgoraPulse something and they don't have it, they offer alternatives, whereas Woobox has none.
  • The tutorial also is pretty awesome: AgoraPulse has video tutorials allowing me to easily understand how to do things when I can't already figure it out (which is very seldom).
Marianne Ho profile photo

Gremln

I have used both Hootesuite, Twitterscope and Grmln. Using the individualized brand platform (Twitterscope) still meant that had to separately post to my other networks. Hootesuite is comparable and the only thing that really makes it standout is the the social media management certification. The downside of that is that you have to pay continue to pay a monthly fee to maintain the certification. Grmln is simply easier to use
Chekesha Rashad, CMP profile photo

Scalability

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

Gremln

Gremln 8.0
Based on 1 answer
The product delivers what it says it will and is useful for making your time more efficient.
No photo available

Return on Investment

Agorapulse

  • Increased employee efficiency. Being able to see the setup saves a lot of time, especially if you're going for a very customised contest page.
Marianne Ho profile photo

Gremln

  • I am able to grow my reach and measure that. I am also able to engage with existing and potential customers and measure that.
No photo available

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

Gremln

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?

Gremln Editions & Modules

Gremln
Additional Pricing Details

Add comparison