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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score9.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Spokal (discontinued)

    Score9 out of 10
    N/ASpokal was an inbound marketing platform for small businesses and freelancers. It offered a drag & drop content editor and social media sharing calendar, as well as real-time SEO analysis, keyword research, rank tracking, lead scoring, and lead nurturing. The product is discontinued, and the Spokal company has shut its doors.N/A
    Pricing
    AgorapulseSpokal (discontinued)
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    AgorapulseSpokal (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.—
    More Pricing Information
    Community Pulse
    AgorapulseSpokal (discontinued)
    Considered Both Products
    Agorapulse
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    54 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    47 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    52 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Features
    AgorapulseSpokal (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Spokal (discontinued)
    Feature
    Agorapulse
    9.4
    182 Ratings
    20% above category average
    Spokal (discontinued)
    -
    Ratings
    Boolean keyword searches10.0152 Ratings00 Ratings
    Filtering out noise/spam10.0154 Ratings00 Ratings
    Broad channel coverage8.22 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Spokal (discontinued)
    Feature
    Agorapulse
    9.0
    251 Ratings
    10% above category average
    Spokal (discontinued)
    -
    Ratings
    Content planning and scheduling10.0248 Ratings00 Ratings
    Audience targeting8.7160 Ratings00 Ratings
    Content optimization7.31 Ratings00 Ratings
    Workflow management10.0211 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Spokal (discontinued)
    Feature
    Agorapulse
    9.0
    246 Ratings
    10% above category average
    Spokal (discontinued)
    -
    Ratings
    Automated routing and prioritization7.043 Ratings00 Ratings
    Customer interaction histories10.0223 Ratings00 Ratings
    Bulk actions10.0204 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Spokal (discontinued)
    Feature
    Agorapulse
    7.6
    142 Ratings
    2% below category average
    Spokal (discontinued)
    -
    Ratings
    Lead generation7.4110 Ratings00 Ratings
    Content marketing7.98 Ratings00 Ratings
    Paid media management8.21 Ratings00 Ratings
    Campaigns and promotions6.9119 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Spokal (discontinued)
    Feature
    Agorapulse
    9.4
    256 Ratings
    12% above category average
    Spokal (discontinued)
    -
    Ratings
    Twitter10.0229 Ratings00 Ratings
    Facebook10.0256 Ratings00 Ratings
    LinkedIn9.3104 Ratings00 Ratings
    Google+7.25 Ratings00 Ratings
    Instagram10.0242 Ratings00 Ratings
    Pinterest9.11 Ratings00 Ratings
    YouTube10.028 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Spokal (discontinued)
    Feature
    Agorapulse
    4.8
    230 Ratings
    47% below category average
    Spokal (discontinued)
    -
    Ratings
    Campaign success analytics5.0199 Ratings00 Ratings
    Real-time tracking1.0196 Ratings00 Ratings
    Competitor analysis8.4161 Ratings00 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Spokal (discontinued)
    Feature
    Agorapulse
    9.6
    245 Ratings
    19% above category average
    Spokal (discontinued)
    -
    Ratings
    Role-based user permissions & privileges9.3228 Ratings00 Ratings
    Mobile access10.0216 Ratings00 Ratings
    Best Alternatives
    AgorapulseSpokal (discontinued)
    Small Businesses
    Sendible
    Score6.8 out of 10
    Echobox Social
    Score9.5 out of 10
    Medium-sized Companies
    CoSchedule
    Score10 out of 10
    Echobox Social
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AgorapulseSpokal (discontinued)
    Likelihood to Recommend
    9.0
    (343 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    9.3
    (6 ratings)
    Usability
    9.9
    (67 ratings)
    8.2
    (1 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.7
    (69 ratings)
    9.3
    (3 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    4.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AgorapulseSpokal (discontinued)
    Likelihood to Recommend
    Agorapulse
    Agorapulse has been a huge benefit to us as a business and is the most comprehensive platform we've used, having previously been with Hootsuite and ContentCal. It is likely to be better for companies that are managing multiple social profiles and want to consolidate these into one manageable platform. Given the amount of features it provides, it might not be suitable for individuals. The reporting is a fantastic part of the platform, which includes brand awareness for certain profiles, the best time to post for engagement, and details that all help with strategising. The inbuilt link shortening and tracking is useful, we've set this up and need to explore its capabilities further. Overall, we would recommend Agorapulse and it's a great asset to our business.
    Incentivized
    Read full review
    Discontinued Products
    For current Wordpress users Spokal is outstanding and highly recommended. For clients who don't already have a Wordpress blog it's a bit tricky as I need to first sell the benefits of using Wordpress in order to get them on board, but in all honestly I would recommend Wordpress anyway, it just slows the process down having to design and install Wordpress before we can get started.
    Read full review
    Pros
    Agorapulse
    • Calendar sharing - great for internal and external approval
    • Community management - it means we can keep on top of engagement for all of our clients in one place
    • Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
    Incentivized
    Read full review
    Discontinued Products
    • Content calendar - the ability to visually see blog posts in draft and scheduled to publish over the coming weeks and months was a key benefit. Tracking this in spreadsheets is too hard. we can even post blogs as topic idea, pre draft, draft and final and schedule in advance so we can visualise the messages we want to communicate. Creation of tweets and Linkedin posts is done for you automatically. Simply drag the blog post to the time slot, day, week or month. This is a lot quicker than Hootsuite
    • Additional tweets can be composed and also dragged to the calendar, plus the feedly link allows curation of tweet content. This just scales up our creation and curation process.
    • Easy simple overview dashboard - showing key website stats, new visitors, new twitter followers. New blog posts. Social enagement per blog post, linkedin shares etc. simple lead scoring based on pages visited etc. Simple realtime SEO analysis on the blog post builder
    • twitter builder. very simple autopilot of increasing your twitter following using key words (it easy has a simple key word tool) to find relevant people to 'like' and hence follow
    • Dynamic, responsive team. I have asked a few questions about futures and always received a prompt helpful reply. Chris and his team are clearly commited to developing a great product.
    • Once linked to your wordpress site I really like the fact I can log into a dashboard on the web and on my ipad and manage my content delivery and monitor visititors and interaction. I use and know hubspot and the biggest issue for me is the learning curve. Anyone can learn and use Spokal. It provides and integrates a number of tools I currently use today at a far lower cost. It does need to integrate into a third party email provider but frankly the integration is simple. A lot of effort has gone into the design for non techies
    Read full review
    Cons
    Agorapulse
    • Would love to have a draft feature. We often don't schedule things until the assets are ready, or use a placeholder image and swap them afterwards
    • Editing posts intended for multiple channels is not as easy as scheduling them in the first place. I would love to edit and have the same menu I do as when I'm scheduling where I have my base text and then the adjusted text for each social media. It's rare that something I've planned to be a similar post across channels, needs editing, but only for one of those channels. e.g. Correcting mistakes or changing strategies.
    • Currently, I export the analytics and put it in a Google Sheet where I have more control over the data, which I love. For me to use the Agora Reports system, I would need substantial features like comparing metrics in the same charts, using direct line charts instead of smoothed (smoothed charts look nice, but just obfuscate data), separating out paid growth, etc. It's probably too large an ask for what Agora is trying to provide, which is why the export tool is very useful.
    • While I'm talking about it, a slight bug with the export tool is that when you export two things in quick succession, it just sends a duplicate of the first report via email. I'll export a CSV of Global data and then a CSV of Content, and if I do it too quickly, it doubles up the Global data and I don't get the Content until I resend.
    • More specific filtering for listening. Sometimes someone has our brand in their name and we get ALL of their content. We have to add each user like this to the filter instead of being able to filter out usernames that contain it.
    Incentivized
    Read full review
    Discontinued Products
    • I personally would love to see more direct integrations into CRM and more powerful Marketing Automation tools, but the current Zapier integration is a general approach and works in most cases very well.
    Read full review
    Likelihood to Renew
    Agorapulse
    The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
    Incentivized
    Read full review
    Discontinued Products
    Spokal delivers everything I need to serve my clients in one place. It's so easy to use and their customer service is always available and responsive, there's no need for me to look elsewhere.
    Read full review
    Usability
    Agorapulse
    Any time I onboard a new team member, they are very quick to adapt to Agora's user interface and therefore require a very quick onboarding process from me, which is a massive plus. While I think having an all-in-one platform would be ideal, there is something to be said about only having a few bells and whistle so that my team can focus on what is most important to us and our clients, content
    Incentivized
    Read full review
    Discontinued Products
    Spokal takes away some of the complexity and noise that Wordpress has. Offering a separate login and dashboard to allow a user to create blog posts, check on backlinks, see ranking keywords, social engagement and tracks visitors/ contacts. Spokal provides a lot of functionality that would typically require the purchase of several products e.g. Hootsuite, SEO Moz, SEO pressor, Hubspot. What I really like is the content calendar. I simply drag and drop of my blog posts into my calendar to post to twitter, linkedin and facebook. This is an easy way to repost evergreen content and build my following on twitter. The twitter builder is constantly looking for relevant profiles and conversations based on my defined criteria. The tool automatically likes the twitter user which drives traffic to my sight and actually helps me find followers and potential influencers. This product is ideal for people new to internet marketing or small business owners who don't want to be overwhelmed by the effort to learn, manage and run several tools or wordpress plugins. I have been with Spokal since the start and I continue to be impressed by the support and raft of new functionality being added.
    Read full review
    Reliability and Availability
    Agorapulse
    Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Agorapulse
    Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Agorapulse
    The support from Agorapulse is excellent. Any time we have made contact they have been quick to reply, and given added extra information to help. The initial sales experience was also good. Not pushy like a lot of other companies, more that they would like to help. And they certainly did for us at a difficult time which built a fantastic relationship with us from the very start. Communication is great too, with just the right amount of emails and updates. Overall we feel that they genuinely care about their clients and users.
    Incentivized
    Read full review
    Discontinued Products
    They worked with Bluehost to make sure our blog connected properly. This was done without anyone from Strategic Revolution asking for this help.
    Read full review
    In-Person Training
    Agorapulse
    I did not train in person
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Agorapulse
    The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Agorapulse
    Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Agorapulse
    Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
    Incentivized
    Read full review
    Discontinued Products
    I haven't really tried other products at this point. I would say I tried to cobble together a bunch of options to make the right inbound marketing "tool suite". Nothing quite worked well enough. Again, Spokal serves as a very cost-effective option. Particularly relative to Hubspot.
    Read full review
    Scalability
    Agorapulse
    I'm not sure I understand what is meant by scalability.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Agorapulse
    • It has saved our company a lot of time digging through all different social medias to be responsive to consumers
    • It has helped us be more responsive to prospects, so better lead generation
    • Agorapulse allows us to be in touch quicker with our prospects, meaning better lead to appointment generation as well.
    Incentivized
    Read full review
    Discontinued Products
    • It's still early for us, but we can definitively say that we've cut our content creation / curation time down by about 40% while INCREASING the volume of quality relevant content that our audience expects.
    Read full review
    ScreenShots

    Agorapulse Screenshots

    Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.