Alation offers enterprise data intelligence solutions, including data search & discovery, data governance, data stewardship, analytics, and digital transformation. Alation operates in thethe data catalog market. With its Behavioral Analysis Engine, inbuilt collaboration capabilities, and open interfaces, Alation combines machine learning with human insight with the goal of tackle the most demanding challenges in data and metadata management.
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IBM Datacap
Score 10.0 out of 10
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IBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…
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Laserfiche
Score 9.1 out of 10
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Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing.
Laserfiche Avante is an ECM suite for small to medium organizations with…
Alation is well suited to helping a user find a column or even a query using a business term search. In this regard Alation is excellent because it's easy to not only associate these items with each other, but there are also many ways to link the column and/or query to that business term/concept
Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
Ability to link objects using the @ symbol. It allows us to easily provide a way to get more information or context. So if the business concept is part of a hierarchy, we can link to the other terms in that hierarchy.
The customization is really helpful. Most object types have robust customization options. Others are less so, but it is improving. We've created multiple custom fields to support our data governance framework.
The search feature with filtering is helpful in narrowing down what you're looking for.
The lineage UI is not ready for primetime. I would not recommend this feature for my users at this time because it's too complex to understand and is visually difficult to track down specific paths.
The underlying infrastructure of the on-premise version of the software is fragile and unnecessarily complicated, using too many modules and technologies.
The license model of the on-premise version contains too many add-ons. I would like to pay one price and get all of the features.
While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
Overall, we are happy with the functionality of the platform. While there are are areas that we would like to see further improvement in, the tooling is highly configurable and aligns well with our use case. A mature API layer makes it straightforward to integrate with other data tooling. Alation stands out for its pro-active engagement with their customers, both to resolve issues and in communicating their feature roadmap
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Alation Data Catalog is generally easy to use for finding datasets, reviewing documentation, and understanding ownership. The platform makes data discovery more efficient and improves trust in shared assets. I rated it 7 because the navigation can be complex at times, and the search results could be more precise and easier to refine.
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
The account management and technical support teams are both excellent. There is regular account manager engagement, and technical issues are generally resolved very quickly. The vendor engages us in product development through regular updates on the product strategy & feature roadmap.
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
Key insight from implementing Alation is that, as a cloud-based SaaS product, the majority of effort is not infrastructure-related but instead focused on security configuration and integration with existing platforms, including identity management, access controls, and metadata connectivity to core data systems. Because of its data profiling functionality, careful consideration had to be given to data security and data sovereignty.
Alation provided the right balance of connection with systems in use, trusted reputation and affordability. The product integrates with current ways of working and does not require reorganisation within other lines of business.
The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
We've had limited but very positive impact for 3 data subject matter experts. In the past they were fielding very similar questions from users stumbling on their data. Now, rather than responding to each email or chat message, they not only direct users to the catalog but they also reach out to me to do a walk-through of Alation's other features.
Another positive impact is having the data dictionary live in one location. This has been tremendous in making the dictionaries accessible and consistent.
We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
