Alchemer vs. Google Surveys

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alchemer
Score 8.9 out of 10
N/A
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
Google Surveys
Score 7.6 out of 10
N/A
Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.
$10
per completed survey
Pricing
AlchemerGoogle Surveys
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
Surveys
10¢
per completed survey
Offerings
Pricing Offerings
AlchemerGoogle Surveys
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing on small team plans.
More Pricing Information
Community Pulse
AlchemerGoogle Surveys
Considered Both Products
Alchemer

No answer on this topic

Google Surveys
Chose Google Surveys
Google Surveys is a more complete program compared to SmartSurvey and SnapSurveys because it is well integrated within the Google Classroom and for me, that is very important because as a Teacher I want to find out what my students are thinking about a specific subject area. …
Features
AlchemerGoogle Surveys
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.0
14 Ratings
1% above category average
Google Surveys
6.5
16 Ratings
19% below category average
Survey templates8.013 Ratings7.016 Ratings
Themes7.014 Ratings6.014 Ratings
Custom logo/branding9.013 Ratings6.513 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
9.3
15 Ratings
10% above category average
Google Surveys
5.8
15 Ratings
37% below category average
Changes to live survey8.015 Ratings7.014 Ratings
Question design help10.014 Ratings5.012 Ratings
Multiple question types10.015 Ratings5.315 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
9.0
15 Ratings
10% above category average
Google Surveys
4.6
14 Ratings
56% below category average
Survey logic flexibility9.015 Ratings4.614 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
6.6
15 Ratings
19% below category average
Google Surveys
6.0
15 Ratings
28% below category average
Response tracking7.015 Ratings6.015 Ratings
Data export6.015 Ratings6.014 Ratings
Standard reports7.015 Ratings6.313 Ratings
Custom reports8.014 Ratings5.011 Ratings
Analytics5.013 Ratings6.613 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
10.0
13 Ratings
15% above category average
Google Surveys
7.3
15 Ratings
17% below category average
Access controls10.012 Ratings7.314 Ratings
Compliance10.012 Ratings7.312 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Alchemer
10.0
14 Ratings
22% above category average
Google Surveys
5.3
12 Ratings
41% below category average
Vendor-offered crowdsourcing10.07 Ratings5.39 Ratings
Respondent restrictions10.014 Ratings5.311 Ratings
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AlchemerGoogle Surveys
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Medium-sized Companies
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User Ratings
AlchemerGoogle Surveys
Likelihood to Recommend
7.0
(15 ratings)
6.5
(16 ratings)
Usability
8.7
(5 ratings)
7.0
(14 ratings)
Support Rating
6.7
(5 ratings)
7.5
(12 ratings)
User Testimonials
AlchemerGoogle Surveys
Likelihood to Recommend
Alchemer
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
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Google
Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
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Pros
Alchemer
  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
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Google
  • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
  • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
  • Run an election for board members (use of the "other" notation so that people can write in their own choices).
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Cons
Alchemer
  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
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Google
  • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
  • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
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Usability
Alchemer
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
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Google
Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
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Support Rating
Alchemer
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
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Google
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
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Alternatives Considered
Alchemer
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
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Google
Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
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Return on Investment
Alchemer
  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
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Google
  • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
  • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
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ScreenShots