Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AllProWebTools
Score 8.0 out of 10
Small Businesses (1-50 employees)
AllProWebTools aims to offer a single platform for managing and growing a small business. Capabilities range from employee management and website SEO all the way to marketing and marketing analytics. Specific features include: customer tracking, order process tracking, newsletters, drip campaigns, order management, easy shopping cart processes, certified experts for support, real time system editing for websites and email blasts. The…
$10
per installation
Pipeline CRM
Score 5.3 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
VerticalResponse
Score 10.0 out of 10
N/A
VerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.
$9
per month
Pricing
AllProWebToolsPipeline CRMVerticalResponse
Editions & Modules
Base + Website Hosting
$10
per installation
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Basic
$11.00
per month
Pro
$16.00
per month
Pro Plus
$196.00
per month
Offerings
Pricing Offerings
AllProWebToolsPipeline CRMVerticalResponse
Free Trial
YesYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup Fee$195 per installationNo setup feeNo setup fee
Additional DetailsStarting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.
More Pricing Information
Community Pulse
AllProWebToolsPipeline CRMVerticalResponse
Features
AllProWebToolsPipeline CRMVerticalResponse
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
AllProWebTools
9.1
1 Ratings
15% above category average
Pipeline CRM
6.9
5 Ratings
13% below category average
VerticalResponse
-
Ratings
Customer data management / contact management9.11 Ratings8.05 Ratings00 Ratings
Workflow management9.11 Ratings8.05 Ratings00 Ratings
Quote & order management9.11 Ratings6.03 Ratings00 Ratings
Territory management00 Ratings7.04 Ratings00 Ratings
Opportunity management00 Ratings8.05 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings4.05 Ratings00 Ratings
Contract management00 Ratings5.05 Ratings00 Ratings
Interaction tracking00 Ratings9.05 Ratings00 Ratings
Channel / partner relationship management00 Ratings7.04 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
AllProWebTools
9.1
1 Ratings
16% above category average
Pipeline CRM
5.0
4 Ratings
43% below category average
VerticalResponse
-
Ratings
Lead management9.11 Ratings8.04 Ratings00 Ratings
Email marketing9.11 Ratings2.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
AllProWebTools
9.1
1 Ratings
17% above category average
Pipeline CRM
4.5
5 Ratings
53% below category average
VerticalResponse
-
Ratings
Task management9.11 Ratings3.04 Ratings00 Ratings
Billing and invoicing management9.11 Ratings5.53 Ratings00 Ratings
Reporting00 Ratings5.03 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
AllProWebTools
9.1
1 Ratings
17% above category average
Pipeline CRM
9.5
5 Ratings
21% above category average
VerticalResponse
-
Ratings
Custom fields9.11 Ratings10.05 Ratings00 Ratings
Custom objects00 Ratings10.05 Ratings00 Ratings
Scripting environment00 Ratings8.21 Ratings00 Ratings
API for custom integration00 Ratings10.05 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
AllProWebTools
4.5
1 Ratings
51% below category average
Pipeline CRM
8.0
5 Ratings
5% above category average
VerticalResponse
-
Ratings
Mobile access4.51 Ratings8.05 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
7.8
3 Ratings
1% above category average
VerticalResponse
-
Ratings
Case management00 Ratings7.03 Ratings00 Ratings
Call center management00 Ratings8.21 Ratings00 Ratings
Help desk management00 Ratings8.21 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
6.7
5 Ratings
14% below category average
VerticalResponse
-
Ratings
Forecasting00 Ratings8.03 Ratings00 Ratings
Pipeline visualization00 Ratings5.05 Ratings00 Ratings
Customizable reports00 Ratings7.05 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
6.0
3 Ratings
33% below category average
VerticalResponse
-
Ratings
Single sign-on capability00 Ratings6.02 Ratings00 Ratings
Role-based user permissions00 Ratings6.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
8.1
2 Ratings
8% above category average
VerticalResponse
-
Ratings
Social data00 Ratings8.12 Ratings00 Ratings
Social engagement00 Ratings8.21 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
4.6
3 Ratings
48% below category average
VerticalResponse
-
Ratings
Marketing automation00 Ratings2.03 Ratings00 Ratings
Compensation management00 Ratings7.31 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
-
Ratings
VerticalResponse
9.9
8 Ratings
21% above category average
WYSIWYG email editor00 Ratings00 Ratings10.07 Ratings
Dynamic content00 Ratings00 Ratings10.05 Ratings
Ability to test dynamic content00 Ratings00 Ratings10.04 Ratings
Landing pages00 Ratings00 Ratings10.04 Ratings
A/B testing00 Ratings00 Ratings10.05 Ratings
Mobile optimization00 Ratings00 Ratings10.05 Ratings
Email deliverability reporting00 Ratings00 Ratings10.08 Ratings
List management00 Ratings00 Ratings10.08 Ratings
Triggered drip sequences00 Ratings00 Ratings9.02 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
-
Ratings
VerticalResponse
10.0
9 Ratings
26% above category average
Dashboards00 Ratings00 Ratings10.09 Ratings
Standard reports00 Ratings00 Ratings10.09 Ratings
Custom reports00 Ratings00 Ratings10.06 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
AllProWebTools
-
Ratings
Pipeline CRM
-
Ratings
VerticalResponse
10.0
1 Ratings
21% above category average
URL Validation00 Ratings00 Ratings10.01 Ratings
Link Tracking00 Ratings00 Ratings10.01 Ratings
Image Validation00 Ratings00 Ratings10.01 Ratings
Inbox Display00 Ratings00 Ratings10.01 Ratings
Email Accessibility Tools00 Ratings00 Ratings10.01 Ratings
Spelling and Grammar Check00 Ratings00 Ratings10.01 Ratings
Spam Testing00 Ratings00 Ratings10.01 Ratings
Email Previews00 Ratings00 Ratings10.01 Ratings
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User Ratings
AllProWebToolsPipeline CRMVerticalResponse
Likelihood to Recommend
9.1
(1 ratings)
7.0
(6 ratings)
10.0
(28 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
8.6
(19 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
9.0
(5 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
8.0
(4 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
AllProWebToolsPipeline CRMVerticalResponse
Likelihood to Recommend
AllProWebTools
It works very well for my cooking business.
Read full review
Pipeline CRM PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Read full review
VerticalResponse
For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing
Read full review
Pros
AllProWebTools
  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Read full review
Pipeline CRM PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
VerticalResponse
  • I love the ease of list builder because we often times have a lot of data to import. It would be simply impossible without this tool, considering the amount of customer data we have for any one given email.
  • We really enjoy the ease of use of the HTML wizard as well. It helps even a novice be able to make a beautiful and attention grabbing email.
  • The dashboard is functional and easy to find when you need with a quick search.
Read full review
Cons
AllProWebTools
  • QuickBooks Integration
  • More email templates
  • They do not have an app
Read full review
Pipeline CRM PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
Read full review
VerticalResponse
  • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
  • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
Read full review
Likelihood to Renew
AllProWebTools
No answers on this topic
Pipeline CRM PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
Read full review
VerticalResponse
Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
Read full review
Usability
AllProWebTools
No answers on this topic
Pipeline CRM PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Read full review
VerticalResponse
I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
Read full review
Reliability and Availability
AllProWebTools
No answers on this topic
Pipeline CRM PipelineDeals
No answers on this topic
VerticalResponse
Never had an issue with uptime
Read full review
Performance
AllProWebTools
No answers on this topic
Pipeline CRM PipelineDeals
No answers on this topic
VerticalResponse
No issues
Read full review
Support Rating
AllProWebTools
No answers on this topic
Pipeline CRM PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
Read full review
VerticalResponse
At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
Read full review
Online Training
AllProWebTools
No answers on this topic
Pipeline CRM PipelineDeals
No answers on this topic
VerticalResponse
Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
Read full review
Implementation Rating
AllProWebTools
No answers on this topic
Pipeline CRM PipelineDeals
No answers on this topic
VerticalResponse
Salesforce integration never worked right. We had to abandon.
Read full review
Alternatives Considered
AllProWebTools
I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Read full review
Pipeline CRM PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Read full review
VerticalResponse
In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
Read full review
Return on Investment
AllProWebTools
  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Read full review
Pipeline CRM PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
VerticalResponse
  • We were able to blast out promotions our company was having to customers which created an increase in business.
  • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
  • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
Read full review
ScreenShots

AllProWebTools Screenshots

Screenshot of CRM viewScreenshot of B2B Lead AquisitionScreenshot of Google Calendar Appointment IntegrationScreenshot of Internal Office ChatScreenshot of Time Card Tracking

Pipeline CRM Screenshots

Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources