Amazon Chime vs. GoTo Webinar

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 6.9 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
GoTo Webinar
Score 8.5 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Pricing
Amazon ChimeGoTo Webinar
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
Offerings
Pricing Offerings
Amazon ChimeGoTo Webinar
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Features
Amazon ChimeGoTo Webinar
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
7.8
25 Ratings
2% below category average
GoTo Webinar
7.7
126 Ratings
6% below category average
High quality audio8.525 Ratings8.3126 Ratings
High quality video7.625 Ratings00 Ratings
Low bandwidth requirements7.220 Ratings00 Ratings
Mobile support8.020 Ratings8.382 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
8.3
24 Ratings
3% above category average
GoTo Webinar
-
Ratings
Desktop sharing8.124 Ratings00 Ratings
Whiteboards8.411 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
8.0
24 Ratings
3% below category average
GoTo Webinar
7.4
128 Ratings
10% below category average
Calendar integration7.821 Ratings8.8108 Ratings
Meeting initiation8.123 Ratings00 Ratings
Integrates with social media8.39 Ratings00 Ratings
Record meetings / events8.022 Ratings9.1124 Ratings
Slideshows7.520 Ratings7.8109 Ratings
Event registration00 Ratings8.9121 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
8.0
21 Ratings
5% below category average
GoTo Webinar
8.4
172 Ratings
1% above category average
Live chat8.121 Ratings00 Ratings
Audience polling7.89 Ratings8.5150 Ratings
Q&A8.111 Ratings8.5168 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
8.6
21 Ratings
2% above category average
GoTo Webinar
8.4
125 Ratings
1% above category average
User authentication8.617 Ratings00 Ratings
Participant roles & permissions8.520 Ratings8.8122 Ratings
Confidential attendee list8.715 Ratings8.5107 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Amazon Chime
-
Ratings
GoTo Webinar
8.0
115 Ratings
5% above category average
Dashboards00 Ratings7.8108 Ratings
Data exportability00 Ratings8.1106 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Amazon Chime
-
Ratings
GoTo Webinar
7.6
98 Ratings
3% below category average
Branding options00 Ratings7.396 Ratings
Integration to Marketing Automation00 Ratings7.880 Ratings
Best Alternatives
Amazon ChimeGoTo Webinar
Small Businesses
PanTerra Networks
PanTerra Networks
Score 9.4 out of 10
BigMarker
BigMarker
Score 8.8 out of 10
Medium-sized Companies
PanTerra Networks
PanTerra Networks
Score 9.4 out of 10
Zoho Meeting
Zoho Meeting
Score 9.1 out of 10
Enterprises
Webex App
Webex App
Score 8.4 out of 10
BlueJeans Events
BlueJeans Events
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeGoTo Webinar
Likelihood to Recommend
7.4
(26 ratings)
8.6
(183 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
8.9
(179 ratings)
Support Rating
8.7
(16 ratings)
9.2
(4 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Amazon ChimeGoTo Webinar
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
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GoTo (formerly LogMeIn)
GoTo Webinar is suitable for all scenarios especially when the number of participants is high (more than 300). It has great video quality, it is quick and easy to install, set up, and configure. One scenario where GoTo Webinar does not function as expected is when you deal with PowerPoint and you have one screen only. Also, I find it a bit annoying is when you have multiple screens, it becomes unstable for some reason.
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Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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GoTo (formerly LogMeIn)
  • Through GoTo Webinar, We can Present the Presentations to a Wider Audience, as informed Previously, as this Communication tool has a small amount of Licensing Capability at a Reasonable Price.
  • Also, in the Meetings, The Panelist can ask Questions and can Conduct an intuitive poll among the Participants.
  • Also never faced any Kind of Continuous Communication Glitches, But Sometimes on rare occasions, Noise Distortion happens, and that happens due to Network Fluctuations due to BandWidth Issues.
  • Also, some of the other Features of the GoTo Webinar are the Hosts/Panelists Can Mute their Audiences and also can make the audience raise their hands so that the Questions can be addressed.
  • Finally, at the end of any Meeting, I can Provide them with the Survey regarding the Meeting Stuff and end the Meeting as well.
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
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GoTo (formerly LogMeIn)
  • Social usage like Zoom did so that Zoom became more accepted because it was pushed on the individual sale with a "free" option until it became the normalized product
  • Having 1 login for billing, Meetings and webinar and being able to select the product after login rather than having 3 different sites
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Likelihood to Renew
Amazon AWS
No answers on this topic
GoTo (formerly LogMeIn)
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
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Usability
Amazon AWS
No answers on this topic
GoTo (formerly LogMeIn)
If you can compose an email and turn on a computer, you can use GoTo Webinars. Creating a webinar takes only a few seconds, and logging in, even on a not-so-smart phone, is extremely hassle-free. Even some of the more tech-challenged members of our staff have not experienced trouble navigating and connecting with our headquarters.
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Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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GoTo (formerly LogMeIn)
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Implementation Rating
Amazon AWS
No answers on this topic
GoTo (formerly LogMeIn)
It is easy to implement and easy to use.
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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GoTo (formerly LogMeIn)
GoTo Webinar has better usability and a user-friendly interface. It is one of the collaboration tools that is favored by our staff. It easily facilitates in-meeting messaging and encourages open dialogue. It is a great tool that can facilitate virtual staff meetings. Attendees can be logged, and events can be recorded. Recorded videos can also be edited and posted on staff forums.
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
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GoTo (formerly LogMeIn)
  • Their 'all-you-can-eat' plan is much better than other vendors that charge by the event or the length of an event. We can have as many webinars as we want each month for the same fee per month.
  • The ability to record and edit the webinars makes it easy for us to record all of our 'live' webinars and then make these available for months afterward as an on-demand event which generates much more revenue than just the live webinar alone.
  • The clean design of their webinar software makes it easy for our members to join in each webinar and get out when finished. So there is not a lot of 'hand holding' required on our part, which thereby reduces staff time that we have to devote to supporting our webinar events.
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ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience