TrustRadius: an HG Insights company

Amazon Pay vs. Authorize.net vs. Visa Acceptance Solutions (CyberSource)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Pay

    Score9.5 out of 10
    N/AAmazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A

    Authorize.net

    Score8 out of 10
    N/AAuthorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

    $25

    monthly gateway

    Visa Acceptance Solutions (CyberSource)

    Score10 out of 10
    N/ACyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.N/A
    Pricing
    Amazon PayAuthorize.netVisa Acceptance Solutions (CyberSource)
    Editions & Modules
    No answers on this topic
    All-in-One Option
    25 & 2.9% + $0.30
    monthly gateway/per transaction
    Payment Gateway Only
    $25
    monthly gateway
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon PayAuthorize.netVisa Acceptance Solutions (CyberSource)
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon PayAuthorize.netVisa Acceptance Solutions (CyberSource)
    Considered Multiple Products
    Amazon AWS
    Chose Amazon Pay
    On our site, we use Braintree as the main payment processor, a PayPal checkout button, and an Amazon pay check out.
    The three of these work in conjunction and give our customers the tools to checkout with whichever method they choose and this flexibility allows us to garner more …
    Incentivized
    Visa
    Chose Authorize.net
    Authorize.net in a pure e-commerce environment is a very good choice for small to medium/small e-commerce businesses. It is not a good solution for brick-and-mortar businesses or relatively large e-commerce retailers.
    Incentivized
    Visa
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    90%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    95%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    20 Answers
    93%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    23 Answers
    89%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Amazon PayAuthorize.netVisa Acceptance Solutions (CyberSource)
    Payment Gateways
    Comparison of Payment Gateways features of Amazon Pay and Authorize.net and Visa Acceptance Solutions (CyberSource)
    Feature
    Amazon Pay
    9.8
    1 Ratings
    28% above category average
    Authorize.net
    9.0
    1 Ratings
    19% above category average
    Visa Acceptance Solutions (CyberSource)
    -
    Ratings
    Fraud Detection10.01 Ratings9.01 Ratings00 Ratings
    API or SDK9.01 Ratings9.01 Ratings00 Ratings
    Recurring Payment Support10.01 Ratings9.01 Ratings00 Ratings
    Billing and Invoicing Support10.01 Ratings00 Ratings00 Ratings
    Global Support10.01 Ratings00 Ratings00 Ratings
    Payment Form Acceptance10.01 Ratings00 Ratings00 Ratings
    Best Alternatives
    Amazon PayAuthorize.netVisa Acceptance Solutions (CyberSource)
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Amazon PayAuthorize.netVisa Acceptance Solutions (CyberSource)
    Likelihood to Recommend
    9.3
    (26 ratings)
    8.0
    (31 ratings)
    6.5
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (6 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Amazon PayAuthorize.netVisa Acceptance Solutions (CyberSource)
    Likelihood to Recommend
    Amazon AWS
    I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
    Incentivized
    Read full review
    Visa
    Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
    Incentivized
    Read full review
    Visa
    For basic users it is probably a good fit. For connecting it's API's are straightforward and most would find it an easy connection to be made. The site overall is just not designed well. When you try to look at transactions a portion of the information is cut of without a scroll bar being added to slide to the fields you would like to see. If you need to see the data on the screen you need to make some adjustments.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
    • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
    • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
    • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
    Incentivized
    Read full review
    Visa
    • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
    • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
    • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
    Incentivized
    Read full review
    Visa
    • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
    • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
    • They also connect to PayPal making it easy to add them to any website as a payment method.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
    • Sometimes Amazon Pay is slow in server
    • Amazon Pay customer support is not good for India
    Incentivized
    Read full review
    Visa
    • The lack of data portability is a big issue for me.
    • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
    • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
    Incentivized
    Read full review
    Visa
    • fees- competitive, but budget for them
    • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
    • implementation- significant time and expertise required to get everything up and running smoothly
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Visa
    Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
    Incentivized
    Read full review
    Visa
    No answers on this topic
    Usability
    Amazon AWS
    It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
    Incentivized
    Read full review
    Visa
    Except for some of the back of the house issues with settings the overall usability was great
    Incentivized
    Read full review
    Visa
    No answers on this topic
    Support Rating
    Amazon AWS
    Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
    Incentivized
    Read full review
    Visa
    I have no experience directly with the support offered by Authorize.Net.
    Incentivized
    Read full review
    Visa
    No answers on this topic
    Implementation Rating
    Amazon AWS
    I don't have any idea about this question.
    Incentivized
    Read full review
    Visa
    No answers on this topic
    Visa
    No answers on this topic
    Alternatives Considered
    Amazon AWS
    The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
    Incentivized
    Read full review
    Visa
    Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
    Incentivized
    Read full review
    Visa
    Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
    • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
    • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
    Incentivized
    Read full review
    Visa
    • Lets us charge cards so we can get paid on time, every time.
    • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
    Incentivized
    Read full review
    Visa
    • It has streamlined credit card processing for the whole organization
    • Provides all the info we need to locate specific transactions and address issues accordingly
    Incentivized
    Read full review
    ScreenShots