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Amazon WorkSpaces vs. Omnissa Horizon vs. WatchGuard AuthPoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon WorkSpaces

    Score8.7 out of 10
    N/AAmazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI).

    $21

    per month

    Omnissa Horizon

    Score8.1 out of 10
    N/AA VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.

    $4.67

    per month per user

    WatchGuard AuthPoint

    Score9 out of 10
    N/AWatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code,…N/A
    Pricing
    Amazon WorkSpacesOmnissa HorizonWatchGuard AuthPoint
    Editions & Modules
    Starting Price
    $21.00
    per month
    Maximum Price
    $140.00
    per month
    Horizon Apps Standard
    $4.67
    per month per user
    Horizon Standard Plus
    $5.79
    per month per user
    Horizon Apps Universal
    $6.00
    per month per user
    Horizon Enterprise Plus
    $10.71
    per month per user
    Horizon Universal
    $12.50
    per month per user
    WatchGuard AuthPoint MFA
    Contact Sales
    WatchGuard AuthPoint Total Identity Security
    Contact Sales
    Offerings
    Pricing Offerings
    Amazon WorkSpacesOmnissa HorizonWatchGuard AuthPoint
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Amazon WorkSpacesOmnissa HorizonWatchGuard AuthPoint
    Considered Multiple Products
    Amazon AWS
    Chose Amazon WorkSpaces
    Amazon WorkSpaces has been a simpler experience for me. I've used multiple versions of VMware (hosted and installed) and each has their positives and negatives. Amazon WorkSpaces just works. I've never had performance issues, persistence issues, or really any issues with it.
    Incentivized
    Omnissa
    No answer on this topic
    WatchGuard Technologies
    Chose WatchGuard AuthPoint
    [WatchGuard AuthPoint] is user-friendly [and generates] faster commissioning.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    19 Answers
    97%
    Would buy again
    238 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    94%
    Delivers good value for the price
    16 Answers
    98%
    Delivers good value for the price
    226 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    84%
    Happy with the feature set
    16 Answers
    98%
    Happy with the feature set
    240 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    97%
    Lived up to sales and marketing promises
    202 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    92%
    Implementation went as expected
    12 Answers
    92%
    Implementation went as expected
    218 Answers
    Best Alternatives
    Amazon WorkSpacesOmnissa HorizonWatchGuard AuthPoint
    Small Businesses
    VMware Fusion
    Score7.3 out of 10
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    Google Authenticator
    Score8.9 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.3 out of 10
    VMware Fusion
    Score7.3 out of 10
    Cisco Duo
    Score9.4 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    Symantec VIP
    Score9 out of 10
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    User Ratings
    Amazon WorkSpacesOmnissa HorizonWatchGuard AuthPoint
    Likelihood to Recommend
    8.0
    (7 ratings)
    8.5
    (40 ratings)
    8.6
    (245 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.1
    (23 ratings)
    Usability
    9.0
    (1 ratings)
    8.1
    (7 ratings)
    9.0
    (29 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    6.8
    (6 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (4 ratings)
    6.5
    (6 ratings)
    Support Rating
    9.0
    (1 ratings)
    1.0
    (11 ratings)
    5.0
    (53 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (14 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (3 ratings)
    6.4
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    5.7
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Amazon WorkSpacesOmnissa HorizonWatchGuard AuthPoint
    Likelihood to Recommend
    Amazon AWS
    With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
    Incentivized
    Read full review
    Omnissa
    VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
    Incentivized
    Read full review
    WatchGuard Technologies
    Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Quick, clean access to the VDI images.
    • Easy provisioning of images to use based on multiple criteria.
    • Integrating with our other products (AV/AM, productivity, etc.).
    Incentivized
    Read full review
    Omnissa
    • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
    • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
    • The connection is thin client that does not require large amount of bandwidth.
    • Client application is available for all common devices and O/S’s.
    • No need to install, configure and maintain applications on local desktop.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Easy to setup
    • Quick to setup and use
    • Works consistently
    • Easy to reset token's when someone gets a new phone
    • Website is secure and requires MFA to sign on
    • App can enable MFA requirement to open and approve a push notification
    • App is easy to use
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Copy and paste does not work well
    • The performance is degraded during the day being slow at the end of the journey
    • Some user interface issues displaying the page
    • Sometimes when I type a word a letter is pasted many [times]
    Incentivized
    Read full review
    Omnissa
    • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
    • Speed up the boot process of the environment when servers need maintenance
    • Provide clear steps on what should be upgrade path in terms of components, the order
    • price! A bit too much
    Incentivized
    Read full review
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Omnissa
    We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
    Incentivized
    Read full review
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    For its Primary purpose in our organization, providing developers and testers a clean, isolated and configurable environments which saves hours. The usability is nearly perfect. Usability is only suffering when user is into more intensive task like any kind of graphic works. At that time user is not experiencing the smoothness like a local machine
    Incentivized
    Read full review
    Omnissa
    Because it delivers what it promises, I am giving this rating. While there is scope for improvement, it does the job and meets our requirements reasonab;y well. It helps our remote resources connect to our environment securely and improves their productivity. We also get to access our client environment from remote locations and complete the tasks assigned to us.
    Incentivized
    Read full review
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    Reliability and Availability
    Amazon AWS
    No answers on this topic
    Omnissa
    No answers on this topic
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
    Read full review
    Performance
    Amazon AWS
    No answers on this topic
    Omnissa
    There are a lot of things that went into my rating from the ease of use compared to other systems to the limited amount of issues I have had with this one. Any issue with this system has been identified and resolved in a much quicker manner than I have seen with like systems.
    Incentivized
    Read full review
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
    Incentivized
    Read full review
    Omnissa
    It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
    Incentivized
    Read full review
    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
    Read full review
    In-Person Training
    Amazon AWS
    No answers on this topic
    Omnissa
    No answers on this topic
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
    Read full review
    Online Training
    Amazon AWS
    No answers on this topic
    Omnissa
    No answers on this topic
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    Omnissa
    No answers on this topic
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
    Incentivized
    Read full review
    Omnissa
    Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
    Incentivized
    Read full review
    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
    Read full review
    Scalability
    Amazon AWS
    No answers on this topic
    Omnissa
    No answers on this topic
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Faster project deliverables
    • Security of our database
    • Have complete control over virtual networking
    • Vds Lagging issues at times due to heavy usage
    Incentivized
    Read full review
    Omnissa
    • Saved money on PC purchases.
    • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
    • Bit of a learning curve to get the deployment right for the environment.
    • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
    • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard AuthPoint Screenshots

    Screenshot of The AuthPoint console in WatchGuard Cloud: users, groups, protected resources, and blocked tokens at a glance.Screenshot of Authentication activity across every protected resource: successful and failed logins, denied push notifications, and which users are active.Screenshot of New users are set up by scanning a QR code from a welcome email. No manual token distribution.Screenshot of The AuthPoint mobile app on first run. Users activate their token in a couple of taps.Screenshot of The app holds every token a user needs, including third-party accounts like Microsoft and Google.Screenshot of Approving a login with a push notification, the method most users rely on day to day.