AnyDesk vs. GoToMyPC vs. Radmin Remote Administrator

Quick connection with pre-set clients, where you can connect with or without a password, and even turn on your computer if you have it configured that way. When connecting to multiple devices, managing several windows can be confusing when, in my opinion, it could be better managed by tabs with the connections listed sequentially for visual identification.

Incentivized

I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.

Incentivized

Basic network administration for unclassified systems is appropriate. I would never use it in a secure/classified environment based on its company ownership. We do not use the current version 3, so any improvements made may not be addressed in this review.

Incentivized

• It allows you to troubleshoot and fix system issues remotely
• It enables you to give online training and presentations to your team and record it for future use.
• It enhances you remote support experience with advanced tools
• It offers affordable remote support solution
• It offers higher availability

Incentivized

• I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
• I have access to all of my drives and programs as if I were sitting in my office.
• GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.

• Easy list of clients
• Easy to use for end users
• No external VPN connection required

Incentivized

• we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
• the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
• If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
• Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.

Incentivized

• Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
• The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
• Easier way to print documents to printers not connected to the computer being accessed.

Incentivized

• Slow or intermittent connectivity if there is no good communication link between connected equipment
• They could add functionality so that the user of the tool can take full control of the equipment when changing users
• Provide more detailed information about the user that makes the remote connection to the computer

This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad

Incentivized

I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle

Incentivized

I would like to rate it 9 out of 10 stars because the software has significantly simplified the interaction process for us. Additionally, knowledge sharing and team support can be accomplished in just a few seconds through video conferencing and screen sharing. The physical movement of manpower has been minimised after installing this software in our business.

Incentivized

Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.

Incentivized

I've never had a problem unless the host computer itself is having an issue - such as being off line.

Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.

I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.

Incentivized

I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.

Incentivized

Its easy to implement

Incentivized

It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.

Incentivized

Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.

I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.

Incentivized

We actually use both products, but our primary tool for corporate user access by our IT staff is Radmin. We use Microsoft RDP for access to our network servers since we can better secure our server access with Microsoft's product.

Incentivized

I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.

Incentivized

• It is currently the best alternative for remote assistance
• The best option because it allows multi-platform connection between different operating systems, guaranteeing remote assistance to any type of client
• The best integration to provide technical support, meeting your needs
• Es la mejor alternativa para asistencia remota actualmente
• La mejor opción ya que permite conexión multiplataforma entre distintos Sistemas Operativos, permitiendo garantizar la asistencia remota a cualquier tipo de cliente
• La mejor integración para brindar soporte técnico atendiendo las necesidades

Incentivized

• Increased productivity since I can access remotely
• Ability to use my laptop making my desktop a mobile workstation
• Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.

• Easy remote work troubleshooting
• Easy staff training
• it is not possible to connect to Radmin with smartphone apps

Incentivized