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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.4 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    FixMe.IT by Techinline

    Score4.4 out of 10
    N/ATechinline Remote Desktop is a remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with Techinline Remote Desktop, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

    $39

    per month per seat

    Pricing
    AnyDeskFixMe.IT by Techinline
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Monthly subscription
    $39
    per month per seat
    Yearly subscription
    $390
    per year per seat
    Offerings
    Pricing Offerings
    AnyDeskFixMe.IT by Techinline
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.—
    More Pricing Information
    Community Pulse
    AnyDeskFixMe.IT by Techinline
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    Techinline
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    AnyDeskFixMe.IT by Techinline
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and FixMe.IT by Techinline
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    FixMe.IT by Techinline
    6.7
    6 Ratings
    16% below category average
    Screen sharing9.459 Ratings9.06 Ratings
    File transfer9.360 Ratings7.06 Ratings
    Instant message8.753 Ratings7.05 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
    Access to sleeping/powered-off computers6.441 Ratings2.93 Ratings
    Over-the-Internet remote session9.257 Ratings9.06 Ratings
    Initiate remote control from mobile8.049 Ratings00 Ratings
    Remote management of servers & workstations8.846 Ratings9.04 Ratings
    Remote Active Directory® management8.436 Ratings00 Ratings
    Centralized management dashboard8.845 Ratings00 Ratings
    Session record8.950 Ratings6.02 Ratings
    Annotations7.643 Ratings4.03 Ratings
    Monitoring and Alerts8.231 Ratings00 Ratings
    Multi-platform remote control9.352 Ratings00 Ratings
    Best Alternatives
    AnyDeskFixMe.IT by Techinline
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskFixMe.IT by Techinline
    Likelihood to Recommend
    9.1
    (61 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    9.2
    (36 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (14 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AnyDeskFixMe.IT by Techinline
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    Techinline
    FixMe.IT is an absolute price-performer. Far less expensive than many of its competitors, it offers all the major features small outfits like mine need. While not nearly as robust as other offerings such as TeamViewer and GoToAssist, its price point simply can't be beat. Thus, small consulting firms that primarily deal with Windows-based PCs will see a huge cost benefit. Larger MSPs are probably better off with a more expensive but flexible solution.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    Techinline
    • Unattended access always works
    • Deployment through MSI to all PCs in the company
    • Stable and dependable. The app never has issues.
    • Option to follow users' mouse if they have more than one screen but you are only using one screen to display their computer. It allows them to show you things without fighting for the mouse or having our view of their screen be too small.
    • Lightweight. The app for on-demand remote controll, unattended access, and even the expert are all very small and not resource intentsive
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    Techinline
    • Not sure if we are able to display multiple screens at the same time. For example the server and some workstations. I know we can click back and forth easily, but not sure if we can display them at the same time.
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    Techinline
    Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.
    Incentivized
    Read full review
    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    Techinline
    No answers on this topic
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    Techinline
    It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.
    Incentivized
    Read full review
    Implementation Rating
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    Techinline
    No answers on this topic
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    Techinline
    TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    Techinline
    • During COVID, we simply would not have been able to work without it.
    • Integration with our website and customized branding gives clients a good sense of security of who they're letting in.
    • After 11 years, I see no reason to switch.
    Incentivized
    Read full review
    ScreenShots