AnyDesk vs. FixMe.IT by Techinline

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.4 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
FixMe.IT by Techinline
Score 4.4 out of 10
N/A
Techinline Remote Desktop is a remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with Techinline Remote Desktop, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.
$39
per month per seat
Pricing
AnyDeskFixMe.IT by Techinline
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
Monthly subscription
$39
per month per seat
Yearly subscription
$390
per year per seat
Offerings
Pricing Offerings
AnyDeskFixMe.IT by Techinline
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskFixMe.IT by Techinline
Features
AnyDeskFixMe.IT by Techinline
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.7
62 Ratings
10% above category average
FixMe.IT by Techinline
6.7
6 Ratings
16% below category average
Screen sharing9.560 Ratings9.06 Ratings
File transfer9.361 Ratings7.06 Ratings
Instant message8.754 Ratings7.05 Ratings
Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
Access to sleeping/powered-off computers6.843 Ratings2.93 Ratings
Over-the-Internet remote session9.158 Ratings9.06 Ratings
Initiate remote control from mobile8.450 Ratings00 Ratings
Remote management of servers & workstations9.047 Ratings9.04 Ratings
Remote Active Directory® management8.438 Ratings00 Ratings
Centralized management dashboard8.846 Ratings00 Ratings
Session record8.852 Ratings6.02 Ratings
Annotations7.744 Ratings4.03 Ratings
Monitoring and Alerts8.331 Ratings00 Ratings
Multi-platform remote control9.253 Ratings00 Ratings
Best Alternatives
AnyDeskFixMe.IT by Techinline
Small Businesses
Getscreen.me
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
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Score 9.5 out of 10
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User Ratings
AnyDeskFixMe.IT by Techinline
Likelihood to Recommend
9.0
(49 ratings)
9.0
(6 ratings)
Likelihood to Renew
9.8
(5 ratings)
10.0
(1 ratings)
Usability
9.1
(30 ratings)
-
(0 ratings)
Support Rating
8.5
(14 ratings)
9.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
AnyDeskFixMe.IT by Techinline
Likelihood to Recommend
AnyDesk Software
AnyDesk is very easy to configure and allows unlimited implementation frequency. The product is highly compatible with other systems and has responsive customer support services. Ease of setup and deployment. Availability of multi-screen support and unlimited accessibility. AnyDesk software has affordable pricing and can be tailored for specific user needs.
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Techinline
FixMe.IT is an absolute price-performer. Far less expensive than many of its competitors, it offers all the major features small outfits like mine need. While not nearly as robust as other offerings such as TeamViewer and GoToAssist, its price point simply can't be beat. Thus, small consulting firms that primarily deal with Windows-based PCs will see a huge cost benefit. Larger MSPs are probably better off with a more expensive but flexible solution.
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Pros
AnyDesk Software
  • It allows you to troubleshoot and fix system issues remotely
  • It enables you to give online training and presentations to your team and record it for future use.
  • It enhances you remote support experience with advanced tools
  • It offers affordable remote support solution
  • It offers higher availability
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Techinline
  • Unattended access always works
  • Deployment through MSI to all PCs in the company
  • Stable and dependable. The app never has issues.
  • Option to follow users' mouse if they have more than one screen but you are only using one screen to display their computer. It allows them to show you things without fighting for the mouse or having our view of their screen be too small.
  • Lightweight. The app for on-demand remote controll, unattended access, and even the expert are all very small and not resource intentsive
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Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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Techinline
  • Not sure if we are able to display multiple screens at the same time. For example the server and some workstations. I know we can click back and forth easily, but not sure if we can display them at the same time.
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Likelihood to Renew
AnyDesk Software
This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
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Techinline
Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.
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Usability
AnyDesk Software
AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
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Techinline
No answers on this topic
Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Techinline
It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.
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Implementation Rating
AnyDesk Software
Its easy to implement
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Techinline
No answers on this topic
Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
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Techinline
TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
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Return on Investment
AnyDesk Software
  • With AnyDesk in place, it is always possible to offer remote IT support and maintenance, which ensures continuity of operations.
  • With AnyDesk in place, our teams can work remotely from any location, saving time and ensuring business operations never stop.
  • It is an affordable remote access solution that has saved us money. It is true value for money.
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Techinline
  • During COVID, we simply would not have been able to work without it.
  • Integration with our website and customized branding gives clients a good sense of security of who they're letting in.
  • After 11 years, I see no reason to switch.
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ScreenShots