Apache CloudStack vs. New Relic vs. Virtana Platform

Whether our clients are VPS hosting providers or operate private cloud infrastructure for their internal enterprise requirements, CloudStack provides solutions in an easy to implement and operate way that is simple to provide training for. The learning curve for our customesr adopting CloudStack for the management of their cloud infrastructure is shallow, enabling our clients to come up to speed quickly without having to outsource their administrative functions any longer than necessary

New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example

Incentivized

Overall I would say that we have been very happy with Zenoss. It has been a great server monitoring tool. There are certain aspects that we would like to expand into, such as Capacity Planning, Network Performance Monitoring, and log analysis. We have coupled Zenoss logs with Splunk for external log management, but would like to start using some of the built-in analysis tools.

• Low-cost solution
• Open-source
• Engaged community
• Solid documentation
• Is a very reliable tool for orchestration with good usability

Incentivized

• It gives us insights of applications, infrastructure, clouds very well.
• The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
• It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.

Incentivized

• Monitoring Windows, Unix/Linux, Infra apps, storage, virtualization, converge infra etc..
• Integrate with other monitoring tools and receive events for aggregation and correlation
• Integration with ITSM( SNOW) for auto ticket creation

Incentivized

• Sometimes you can find undocumented bugs that can compromise the entire infrastructure.
• [If] you don't have an official support channel, you have try to find out the source of the problem by yourself.
• Volume size limitation. Other players allow you to create volumes up to 64TB while ACS allows only 2TB volumes

• And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
• Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
• With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.

Incentivized

• It can be tricky to set-up depending on what you want to do.
• They have their own proprietary way of visualizing metrics, which is clever but does have a slight learning curve.

Incentivized

The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

Incentivized

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

Incentivized

Never observed an outage

Incentivized

there are times where browser cache will cause issues that require you to clear your browser before continuing.

Incentivized

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

Anytime we've had issues they have been very responsive and professional.

Incentivized

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

The University, my first large implementation, had a big issue with 149 small data centers spread on São Paulo State, this data centers costs to university were very high, the consolidation idea in two data centers were awesome, but were worried with the management, so we adopted ACS to management of all 576 physical hosts. Now a days the university is delivering IaaS for all staff, students, teachers and researchers, they are using these resources to delivery services to their clients and have a great results in research area

Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.

Incentivized

We strongly prefer Metricly for AWS Cost Analysis -- whereas other tools are easier to use on a traditional monitoring basis. To be clear, Merticly's monitoring tools are GREAT, but they require tuning and manual setup that we didn't have the time for on a small Platform Operations team. We have worked closely with Metricly to expand on their cost analysis capabilities, and plan to use them going forward.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• Low-cost solution (free and open-source)
• More than 2000 users using it simultaneously
• Stable and reliable
• Up and running since 2012

Incentivized

• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

Incentivized

• We're a reseller/Integrator, so this question has a somewhat different meaning to our business. For us, Zenoss Cloud allows us to provide a single Cloud-based monitoring platform that can address virtually all our clients' use cases, dramatically simplifying our training and staffing requirements. Instead of training Engineers on several platforms, including the installation of physical hardware/software, we can focus on a single platform.
• The faster time-to-deployment and always-on cloud platform is a great fit for DevOps environments and newer software-defined data center platforms. The ability of Zenoss to support these environments solves what has been a major blind spot, slowing adoption of platforms that have been difficult to effectively manage with legacy monitoring platforms.
• For clients, the ability to consolidate from multiple prem-based tools to a single cloud-based platform is huge. Eliminating multiple licenses and ongoing hardware & administration costs can show a 1-2 year ROI.