AppFolio Property Manager vs. Yardi Voyager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppFolio Property Manager
Score 8.1 out of 10
N/A
AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and…
$0.80
per unit/per month
Yardi Voyager
Score 7.5 out of 10
N/A
Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has 4,000 employees and 35 offices around the world.N/A
Pricing
AppFolio Property ManagerYardi Voyager
Editions & Modules
Community Associations
$0.80
per unit/per month
Plus - Community Associations
$0.85
per unit/per month
Residential
$1.25
per unit/per month
Student Housing
$1.25
per unit/per month
Commercial
$1.50
per unit/per month
Plus - Commerical
$1.50
per unit/per month
Plus - Residential
$3
per unit/per month
Plus - Student Housing
$3
per unit/per month
No answers on this topic
Offerings
Pricing Offerings
AppFolio Property ManagerYardi Voyager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppFolio Property ManagerYardi Voyager
Considered Both Products
AppFolio Property Manager
Chose AppFolio Property Manager
QuickBooks requires separate files for each LLC/entity, making comparing data difficult and also requiring a lot of time to login/out of each individual company prior to getting information. Pricing was simple and straightforward.

Yardi is a top-tiered product, but much more …
Chose AppFolio Property Manager
While AppFolio is not the best property management software out there, it is one of the more easier ones to use. Yardi does a better job integrating property management with the accounting team, but AppFolio has a customer support factor and user-friendliness aspect that …
Yardi Voyager
Chose Yardi Voyager
Yardi is more robust than the competition. There is a steeper learning curve, but more features and customization that can be built into the product.
Chose Yardi Voyager
Citrix and Argus are property management tools that each fill a function. Citrix is used to track real time payments, while Argus is used for modeling and cash flow analysis. Yardi combines many of the features between the two. Though it is more difficult to use, fully …
Top Pros
Top Cons
Best Alternatives
AppFolio Property ManagerYardi Voyager
Small Businesses
Dotloop
Dotloop
Score 9.3 out of 10
Dotloop
Dotloop
Score 9.3 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Lucernex
Lucernex
Score 7.9 out of 10
Lucernex
Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppFolio Property ManagerYardi Voyager
Likelihood to Recommend
6.7
(14 ratings)
8.5
(17 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
10.0
(2 ratings)
7.3
(4 ratings)
Support Rating
8.6
(8 ratings)
7.5
(7 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
AppFolio Property ManagerYardi Voyager
Likelihood to Recommend
AppFolio Inc.
We have 6 apartment buildings that we manage. Every month we were having to drive to each location to collect rent checks. Since using appfolio, we only have a couple of renters that still send in a paper check, the rest pay online, so we are ensuring that our renters are paying on time. Once we have an applicant apply, the old way was to take their scanned application, review, and then pay to have a background check conducted. Now, with appfolio, we are able to have them apply, sign off on the background check, and pay their deposit all in one shot. It has allowed our property managers to focus on other property items rather than conducting background checks.
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Yardi
Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.
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Pros
AppFolio Inc.
  • Prior to purchasing AppFolio Property Manager we used a texting app so we could mass text tenants. AppFolio allows us to text them by their unit along with their guarantors (if needed.) We use this feature daily. It is so convenient when we need to reach out residents quickly.
  • The online payment system makes it easy for our commercial and residential tenants to make rental payments. The system has also lessened the work of out Account's manager since it's all in once place now and we do not have to enter payments into a separate system.
  • Navigating AppFolio Property Manager is extremely easy. When we have new hire, it does take any time for them to become comfortable with the system. The main page dashboard makes it simple to get from point A to point B and beyond. The Search engine on AppFolio Property Manager is so efficient. You can search almost anything- phone number, first names, last names, addressed, license plate numbers to successfully find what you are needing.
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Yardi
  • Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
  • Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
  • It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.
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Cons
AppFolio Inc.
  • Customer support is horrendous. It can take weeks to get a live person on the phone and once you get someone, they typically will need to escalate your issue.
  • If you have multiple bank accounts at different banks, the bill-paying feature has trouble properly defaulting to the right bank account.
  • Multiple bank accounts also have issues tying incorrectly to the Cash section of the balance sheet.
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Yardi
  • In my experience there's a fairly steep learning curve for a new user to be able to navigate the system
  • While there's diverse functionality, many items seem buried in menus or obscure places, particularly the first time you're trying to find them
  • Getting used to the refresh functionality in some parts of the system can be challenging if you're used to a system that automatically updates when new filters are applied
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Likelihood to Renew
AppFolio Inc.
No answers on this topic
Yardi
We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central
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Usability
AppFolio Inc.
The system is so intuitive and easy to use. There’s almost nothing in the system that can’t be undone if you make a mistake. Important things also have their own tabs. It’s also easy to use from the resident side which is helpful for in a world where everyone is not tech-savvy.
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Yardi
I'm coming from the perspective of a fairly tech-adept person, so I didn't find the system too hard to learn. That said, I do feel some of the buried menus and the system's own internal search feature could use some improvement, but I have that feeling about the vast majority of CRMs I've ever used. There may be a little bit of a struggle to onboard/train up someone who isn't used to this sort of system, but once up and going it should be smooth sailing.
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Support Rating
AppFolio Inc.
The few times that we have had training with AppFolio, they were SO helpful and quick to answer any questions we may have. Because of their promptness, it shows what a great product they have. If they were not able to figure something out, they would follow up with us within a few days or so, which is so important in a software program!
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Yardi
The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.
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Implementation Rating
AppFolio Inc.
No answers on this topic
Yardi
If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.
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Alternatives Considered
AppFolio Inc.
This was our old program and it was not user friendly and very inefficient to use. We was never able to answer a question for an owner or a tenant very easily and many times we had to ask for them to let us call them back while we research their question because it was so difficult to maneuver in the program.
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Yardi
Onesite was broken, a lot. Yardi Voyager has been a much more stable platform. We have been operational for 3 years now and I cannot say that we have had any software downtime in 3 Years. But with Onesite, it was common to be down at least once a month for something that was not working correctly.
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Return on Investment
AppFolio Inc.
  • As far as positive impact, we are much more organized as a company as far as accounting, maintenance, and managing tenant issues. We are all on the same page and know where to find notes, emails, letters, information, etc... and can be more self-sufficient and self-directed. I think this is a major plus as far as business goes, as time is money. The more efficient you can be, the more time that is saved, the more money that's saved, period.
  • I don't work in Accounting and I haven't had any discussions regarding negative impacts in regards to this program. However, we've been using this since 2013 and we're on our 6th year as a business and I've heard others in our organization saying how much AppFolio has improved over that short time and how it keeps getting more intuitive and better with time. At no point have our leaders considered getting rid of the program or implementing a different program.
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Yardi
  • We initially moved to Yardi from paper ledgers. This had a tremendous time-saving effect.
  • Product was confusing and required training for some of our older staff members.
  • Clients that used the product were initially hesitant to pay for the added cost, but with time were able to see the benefit to their software.
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ScreenShots

AppFolio Property Manager Screenshots

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