What users are saying about

Apple iCloud

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Top Rated
387 Ratings
50 Ratings

Apple iCloud

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Top Rated
387 Ratings
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Score 7.9 out of 101
50 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Apple iCloud

iCloud is at its best when a single user has multiple devices and uses the same apps on all or most of those devices. Keynote, Pages, IA Writer, MindNode, and other "fully integrated with iCloud" apps are great examples of how easy it can be.It's less compelling when multiple users need a shared file repository — we just use Dropbox in that situation, and it's a good compliment.It's also less valuable when the apps being used don't directly integrate with iCloud. The valuable cross-OS integration when switching from Mac to iOS and back is much clunkier in those situations. Kick the tires using the free iCloud features before depending too heavily on it.
Jeff Eaton profile photo

Carbonite

Carbonite is a good solution for a stand-alone PC, a home PC or a laptop that leaves the office and has data on it. Definitely not an enterprise solution, even though they do provide higher-end packages, I would not recommend it to a client. I also question to call this a disaster recovery solution as it's retention is only 30 days.
No photo available

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.9
Carbonite
Versioning
Apple iCloud
7.4
Carbonite
Video files
Apple iCloud
8.0
Carbonite
Audio files
Apple iCloud
8.0
Carbonite
Document collaboration
Apple iCloud
7.2
Carbonite
Access control
Apple iCloud
7.5
Carbonite
File search
Apple iCloud
7.9
Carbonite
Device sync
Apple iCloud
9.0
Carbonite

Cloud Storage Security & Administration

Apple iCloud
7.9
Carbonite
User and role management
Apple iCloud
7.7
Carbonite
File organization
Apple iCloud
7.9
Carbonite
Device management
Apple iCloud
8.1
Carbonite

Cloud Storage Platform

Apple iCloud
8.3
Carbonite
Performance
Apple iCloud
8.4
Carbonite
Reliability
Apple iCloud
8.8
Carbonite
Storage Reports
Apple iCloud
7.6
Carbonite

Pros

  • Apple iCloud integrates beautifully with the entire Apple ecosystem. Whether you are using a MacBook, iPhone, and/or iPad they will all sync at a moments notice through iCloud.
  • As a company, Apple has a strong reputation for security. Many cloud storage providers share huge amounts of user data, however, Apple prides themselves on avoiding that.
  • Even though Apple iCloud is optimized for Apple devices, data stored on the cloud can be accessed through a web browser on a computer running essentially any operating system.
No photo available
  • You know what's being backed up by the status dots that appear on each icon. Green means the item is backed up and yellow means the item is in the queue to be backed up. No dot means that the item will not be backed up. This lets me know very quickly what's safe
  • Unlimited backup: the plan that I have offers me an unlimited amount of storage so that I do not have to pay more each time my files outgrew available space
  • Incremental backup: each file is continuously being backed up so that the minute there are changes, Carbonite puts it in the queue
Ruby Javaid profile photo

Cons

  • Price. As much as I love the overall functionality of Apple iCloud, the price I pay is fairly steep in comparison and amount of storage.
  • Web Interface is below par. I don't even try to create new files from the web with iCloud. Much easier from a device and then use iCloud just for storage.
Jeff Henkel profile photo
  • Alerting was very terrible - alerts would come late or not at all with regard to backups.
  • The local then cloud backup can suck up a good chunk of space.
  • The restore process, while simple once learned, does take some training to understand.
Nathan Venno profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It is a very necessary product if you are using Apple devices. If you are then you should utilize it.
No photo available
Carbonite1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno profile photo

Usability

Apple iCloud8.7
Based on 18 answers
I gave iCloud a very good rating because even though it has flaws that I do not like, it is very usable and very handy. It is easy to access what you need anywhere you are as long as you have an internet connection. It is fairly fast, and it looks good.
Michael Timms profile photo
No score
No answers yet
No answers on this topic

Performance

Apple iCloud8.3
Based on 12 answers
We are very pleased with the iCloud performance within our Apple ecosystem. It is sometimes a little slow depending on your internet bandwidth but, overall, it has been doing a great job.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud works as well or almost as well as OneDrive. I also use OneDrive fairly extensively because I have free storage and it came along with my other Microsoft software. I only pay for additional storage on iCloud. I suppose it's because I operate in both Windows and Apple computer environments it just makes it easier and more versatile for me. I used to work only on Mac devices but when it became necessary for me to use a Windows-based system, that's when I started using One Drive. My mobile devices have access to both online storage options. I don't use or need Google Drive.
Jeff Henkel profile photo
Selected Carbonite because it's cheaper and offers unlimited storage. You do have to pay more if you want to be able to backup external drives, but still worth it. They can't be beat when it comes to price for offsite storage. The support is really good as well. It's nice to have a portal to check everyone in one spot.
Rob Rotundo profile photo

Return on Investment

  • Minutes saved in the classroom have been priceless
  • Critical password information saves time and increases school security
  • We still need to use google for document sharing
Michelle Kelly profile photo
  • Overall, the experience with Carbonite has been amazing. It is impossible to quickly put a value on critical data. The fact that I will never lose it, is invaluable.
  • As far as our business goals and objectives, we have not yet had to revise our current course as Carbonite has met all expectations.
  • The only reason this is not our whole and permanent backup solution is because storage and licenses have to be paid for annually and it's not affordable for a company-wide deployment.
Sean Ursulo profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details