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Apple iCloud vs. Google Hangouts (Classic) vs. Verizon Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple iCloud

    Score8.4 out of 10
    N/AApple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

    $0.99

    per month

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Verizon Cloud Portfolio

    Score7 out of 10
    N/AThe Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).N/A
    Pricing
    Apple iCloudGoogle Hangouts (Classic)Verizon Cloud Portfolio
    Editions & Modules
    50GB
    $0.99
    per month
    200GB
    $2.99
    per month
    2TB
    $9.99
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Apple iCloudGoogle Hangouts (Classic)Verizon Cloud Portfolio
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Apple iCloudGoogle Hangouts (Classic)Verizon Cloud Portfolio
    Considered Multiple Products
    Apple
    Chose Apple iCloud
    Apple does offer an alternative to Office & the Google Docs family but trusting to use it with both internal and external parties is tough. Google is more universal and easier for 3rd parties to collaborate with. Apple works well for a closed internal group that is native to …
    Incentivized
    Chose Apple iCloud
    iCloud is a very friendly intuitive environment, no need to work around in order to get what you're looking for.
    Incentivized
    Discontinued Products
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    31 Answers
    83%
    Would buy again
    44 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    27 Answers
    98%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    89%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    91%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    Apple iCloudGoogle Hangouts (Classic)Verizon Cloud Portfolio
    File Sharing & Management
    Comparison of File Sharing & Management features of Apple iCloud and Google Hangouts (Classic) and Verizon Cloud
    Feature
    Apple iCloud
    8.6
    84 Ratings
    2% above category average
    Google Hangouts (Classic)
    -
    Ratings
    Verizon Cloud
    6.9
    2 Ratings
    19% below category average
    Versioning8.660 Ratings00 Ratings00 Ratings
    Video files8.479 Ratings00 Ratings7.42 Ratings
    Audio files8.776 Ratings00 Ratings5.62 Ratings
    Document collaboration8.672 Ratings00 Ratings00 Ratings
    Access control8.771 Ratings00 Ratings00 Ratings
    File search7.676 Ratings00 Ratings6.72 Ratings
    Device sync9.982 Ratings00 Ratings8.02 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Apple iCloud and Google Hangouts (Classic) and Verizon Cloud
    Feature
    Apple iCloud
    8.5
    79 Ratings
    2% below category average
    Google Hangouts (Classic)
    -
    Ratings
    Verizon Cloud
    6.8
    2 Ratings
    24% below category average
    User and role management7.863 Ratings00 Ratings7.02 Ratings
    File organization8.375 Ratings00 Ratings7.02 Ratings
    Device management9.476 Ratings00 Ratings6.32 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Apple iCloud and Google Hangouts (Classic) and Verizon Cloud
    Feature
    Apple iCloud
    9.2
    83 Ratings
    6% above category average
    Google Hangouts (Classic)
    -
    Ratings
    Verizon Cloud
    7.4
    2 Ratings
    16% below category average
    Performance9.383 Ratings00 Ratings7.72 Ratings
    Reliability9.783 Ratings00 Ratings7.02 Ratings
    Storage Reports8.766 Ratings00 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Apple iCloud and Google Hangouts (Classic) and Verizon Cloud
    Feature
    Apple iCloud
    -
    Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Verizon Cloud
    -
    Ratings
    Hosted PBX00 Ratings6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings00 Ratings
    User templates00 Ratings5.022 Ratings00 Ratings
    Call reports00 Ratings9.034 Ratings00 Ratings
    Directory of employee names00 Ratings3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Apple iCloud and Google Hangouts (Classic) and Verizon Cloud
    Feature
    Apple iCloud
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Verizon Cloud
    -
    Ratings
    Answering rules00 Ratings8.033 Ratings00 Ratings
    Call recording00 Ratings7.937 Ratings00 Ratings
    Call park00 Ratings7.018 Ratings00 Ratings
    Call screening00 Ratings9.036 Ratings00 Ratings
    Message alerts00 Ratings8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Apple iCloud and Google Hangouts (Classic) and Verizon Cloud
    Feature
    Apple iCloud
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Verizon Cloud
    -
    Ratings
    Video conferencing00 Ratings9.079 Ratings00 Ratings
    Audio conferencing00 Ratings9.079 Ratings00 Ratings
    Video screen sharing00 Ratings7.148 Ratings00 Ratings
    Instant messaging00 Ratings9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Apple iCloud and Google Hangouts (Classic) and Verizon Cloud
    Feature
    Apple iCloud
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Verizon Cloud
    -
    Ratings
    Mobile app for iOS00 Ratings8.173 Ratings00 Ratings
    Mobile app for Android00 Ratings8.071 Ratings00 Ratings
    Best Alternatives
    Apple iCloudGoogle Hangouts (Classic)Verizon Cloud Portfolio
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    CallFire
    Score9.7 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    ownCloud
    Score9.2 out of 10
    Fuze
    Score8.2 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Apple iCloudGoogle Hangouts (Classic)Verizon Cloud Portfolio
    Likelihood to Recommend
    9.0
    (84 ratings)
    8.0
    (91 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (30 ratings)
    8.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (20 ratings)
    8.0
    (36 ratings)
    -
    (0 ratings)
    User Testimonials
    Apple iCloudGoogle Hangouts (Classic)Verizon Cloud Portfolio
    Likelihood to Recommend
    Apple
    Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
    Incentivized
    Read full review
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
    Incentivized
    Read full review
    Pros
    Apple
    • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
    • It stores files (e.g photos) nicely
    • Once it's set up, it's fairly easy to use.
    Incentivized
    Read full review
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced.
    • Has the ability to turn off auto-sync and allow only manual sync.
    • Stores files and contacts in the cloud for later recovery in case of a data loss.
    Incentivized
    Read full review
    Cons
    Apple
    • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
    • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
    • Ability to edit documents on the cloud similar to google docs or some other competitors
    Incentivized
    Read full review
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
    • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
    • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
    Incentivized
    Read full review
    Likelihood to Renew
    Apple
    It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Usability
    Apple
    While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
    Incentivized
    Read full review
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Performance
    Apple
    Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Support Rating
    Apple
    Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
    Incentivized
    Read full review
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Alternatives Considered
    Apple
    Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
    Incentivized
    Read full review
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
    Incentivized
    Read full review
    Return on Investment
    Apple
    • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
    • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
    Incentivized
    Read full review
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
    • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
    • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
    Incentivized
    Read full review
    ScreenShots