What users are saying about
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Top Rated
423 Ratings
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Top Rated
539 Ratings

Apple iCloud

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Top Rated
423 Ratings
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Score 8.3 out of 100

OneDrive

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Top Rated
539 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Apple iCloud

iCloud is really best suited for personal or home use. iCloud for Business can be done with some customization, however, it is missing some great features that some other competitors excel at. Sharing documents with those outside the organization or file restrictions and sharing can be some of its major downfalls. I would recommend using the free version of iCloud and sharing some documents around in a fashion that you might work each day before you make the switch for your company.
Gavin Scott-Miller | TrustRadius Reviewer

OneDrive

OneDrive is well suited for quick storage and retrieval of important work documents. It allows users to share links to certain files which works well for collaboration. In terms of storage you can easily monitor how many GB you are using and even up storage in 1TB increments. OneDrive works so much like a file directory on a work PC so it is easy to learn and navigate around. It works well on both a PC and a Cell Phone.
Lukas Sundahl, MBA | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.7
OneDrive
8.5
Versioning
Apple iCloud
7.0
OneDrive
8.6
Video files
Apple iCloud
8.1
OneDrive
8.2
Audio files
Apple iCloud
8.1
OneDrive
8.4
Document collaboration
Apple iCloud
6.9
OneDrive
8.9
Access control
Apple iCloud
7.1
OneDrive
8.6
File search
Apple iCloud
7.4
OneDrive
8.2
Device sync
Apple iCloud
9.0
OneDrive
8.5

Cloud Storage Security & Administration

Apple iCloud
7.6
OneDrive
8.5
User and role management
Apple iCloud
7.3
OneDrive
8.5
File organization
Apple iCloud
8.0
OneDrive
8.5
Device management
Apple iCloud
7.6
OneDrive
8.5

Cloud Storage Platform

Apple iCloud
8.0
OneDrive
8.4
Performance
Apple iCloud
8.3
OneDrive
8.4
Reliability
Apple iCloud
8.6
OneDrive
8.5
Storage Reports
Apple iCloud
7.0
OneDrive
8.3

Pros

Apple iCloud

  • Apple iCloud integrates beautifully with the entire Apple ecosystem. Whether you are using a MacBook, iPhone, and/or iPad they will all sync at a moments notice through iCloud.
  • As a company, Apple has a strong reputation for security. Many cloud storage providers share huge amounts of user data, however, Apple prides themselves on avoiding that.
  • Even though Apple iCloud is optimized for Apple devices, data stored on the cloud can be accessed through a web browser on a computer running essentially any operating system.
Anonymous | TrustRadius Reviewer

OneDrive

  • OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
  • OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
  • The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
Joel Brache | TrustRadius Reviewer

Cons

Apple iCloud

  • You will constantly run into issues where iCloud is optimized or available only for Apple's own product line. That's frustrating.
  • Apple's Mail app and service are just beleaguered by the likes of Gmail. Perhaps even Zoho does better than them on the web.
  • iCloud seems optimized more for a mobile user, so desktop apps & services feel a bit force-fitted.
Anonymous | TrustRadius Reviewer

OneDrive

  • OneDrive's visual feedback in Finder as to whether a file is syncing or already synced isn't always up-to-date with the actual status of these files.
  • OneDrive (on Mac) will occasionally fail to sync for errors that aren't accurate, requiring a restart.
  • OneDrive (on Mac) will occasionally fail for file name issues, where filenames allowed on Mac are not allowed on SharePoint, without providing an easy mechanism for fixing them.
  • The real-time collaborative editing user experience is not as good as Google Drive.
David McCann | TrustRadius Reviewer

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
Anonymous | TrustRadius Reviewer

OneDrive

OneDrive 9.0
Based on 5 answers
No answer on this topic is available.

Usability

Apple iCloud

Apple iCloud 8.4
Based on 20 answers
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
Shelby Bowden | TrustRadius Reviewer

OneDrive

OneDrive 9.2
Based on 10 answers
I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
Nathan Richardson | TrustRadius Reviewer

Performance

Apple iCloud

Apple iCloud 8.2
Based on 12 answers
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Jeff Eaton | TrustRadius Reviewer

OneDrive

OneDrive 9.0
Based on 1 answer
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
Gledson Rodrigues | TrustRadius Reviewer

Support

Apple iCloud

Apple iCloud 7.3
Based on 12 answers
I have had to use Apple's customer support before and have been impressed with the ease and accessibility that comes with having them answer what was necessary to fix a problem and make something right. I have had multiple times where people have been helpful and understanding when necessary.
Anonymous | TrustRadius Reviewer

OneDrive

OneDrive 7.9
Based on 34 answers
Support seems to be limited, in my experience, to the general help articles offered online. Luckily we haven't experienced anything that has required more research than looking through those articles, and I can't imagine a scenario where you would need more support than that. Still, it would be nice to have a knowledgable person available to help you when an issue arises.
Dave Becker | TrustRadius Reviewer

Alternatives Considered

Apple iCloud

Apple iCloud works as well or almost as well as OneDrive. I also use OneDrive fairly extensively because I have free storage and it came along with my other Microsoft software. I only pay for additional storage on iCloud. I suppose it's because I operate in both Windows and Apple computer environments it just makes it easier and more versatile for me. I used to work only on Mac devices but when it became necessary for me to use a Windows-based system, that's when I started using One Drive. My mobile devices have access to both online storage options. I don't use or need Google Drive.
Jeff Henkel | TrustRadius Reviewer

OneDrive

I mentioned in another area that OneDrive is bundled into our Office 365 accounts - so let me start there. Dropbox will cost you $10 and more per month. Our entire Office 365 account costs $12.50/month for each user - and we get full Office with that. Enough said there. As far as features go - I've found that most of these cloud storage providers all afford similar feature sets as far as sync clients; apps and addons; storage space; etc. - so choosing one or the other really goes to the needs of the company and of course - what's in place already. If your company uses Google apps - Dropbox might make more sense because of tighter integrations. However - if you already use Office 365 in some iteration, OneDrive is already baked in.
Vin Campbell | TrustRadius Reviewer

Return on Investment

Apple iCloud

  • It's sped up the time spent searching for documents that are stored in the cloud.
  • It works really well for staff already in the Apple camp.
  • The staff in the Android camp aren't as happy about it and have needed a little more training and adjustment time.
Anonymous | TrustRadius Reviewer

OneDrive

  • One Drive has made it possible to have mobile offices, while keeping files synced.
  • One Drive has saved the need for external document backups as the could is used.
  • One Drive has made it possible to move forward with presentations even if a flash drive was left behind.
Heath Achatz | TrustRadius Reviewer

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneDrive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Apple iCloud
8.1
OneDrive
8.7

Likelihood to Renew

Apple iCloud
9.4
OneDrive
9.0

Usability

Apple iCloud
8.4
OneDrive
9.2

Performance

Apple iCloud
8.2
OneDrive
9.0

Support

Apple iCloud
7.3
OneDrive
7.9

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