What users are saying about

Apple iCloud

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378 Ratings
23 Ratings

Apple iCloud

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378 Ratings
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Score 7.9 out of 101
23 Ratings
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Score 5.8 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.
Jeff Henkel profile photo

SugarSync

SugarSync is best as an individual backup tool and remote access tool. In my opinion, SugarSync is less useful in multi-user scenarios. It is really more of a personal business solution, as opposed to a more organizational solution.
Richard Foster profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.1
SugarSync
7.2
Versioning
Apple iCloud
7.9
SugarSync
5.0
Video files
Apple iCloud
8.4
SugarSync
8.2
Audio files
Apple iCloud
8.5
SugarSync
8.2
Document collaboration
Apple iCloud
7.2
SugarSync
5.6
Access control
Apple iCloud
7.6
SugarSync
8.4
File search
Apple iCloud
8.2
SugarSync
7.6
Device sync
Apple iCloud
9.3
SugarSync
7.2

Cloud Storage Security & Administration

Apple iCloud
8.0
SugarSync
8.1
User and role management
Apple iCloud
7.8
SugarSync
7.4
File organization
Apple iCloud
7.9
SugarSync
8.7
Device management
Apple iCloud
8.1
SugarSync
8.3

Cloud Storage Platform

Apple iCloud
8.4
SugarSync
8.1
Performance
Apple iCloud
8.5
SugarSync
8.0
Reliability
Apple iCloud
9.1
SugarSync
7.0
Storage Reports
Apple iCloud
7.7
SugarSync
9.3

Pros

  • Efficiency. Apple iCloud can be set up to automatically place your files for mobile access. I have needed to access a file from my office computer countless times and iCloud has made that possible.
  • Security. I know security is always an issue and I have never felt that any of my files have been compromised. I believe Apple has a reputation to uphold and works hard to maintain secure cloud-based storage.
  • Multi-platform. I use Apple iCloud on my devices, my personal Mac computer and my Windows based office computer. I love how I can save or retrieve a personal or work file at any time on any of my devices.
Jeff Henkel profile photo
  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
No photo available

Cons

  • Price. As much as I love the overall functionality of Apple iCloud, the price I pay is fairly steep in comparison and amount of storage.
  • Web Interface is below par. I don't even try to create new files from the web with iCloud. Much easier from a device and then use iCloud just for storage.
Jeff Henkel profile photo
  • A free version, 30 days is sometimes not long enough to see if it is suited for a project or business.
Alan Matson, CCNA:S, MCP profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
SugarSync9.0
Based on 3 answers
Very intuitive to use and solves our problems with collaboration.
Alan Matson, CCNA:S, MCP profile photo

Usability

Apple iCloud8.7
Based on 12 answers
It does what it does behind the scenes. Whenever you do use the interface online, its functions are very simple to use
No photo available
No score
No answers yet
No answers on this topic

Performance

Apple iCloud8.5
Based on 6 answers
Apple iCloud is definitely a reliable storage and data management system. We haven't experienced many lags in loading or sharing, and they very quickly sync once you upload them into your personal iCloud. I haven't noticed any slowing down of other software or systems while using Apple iCloud - and they have great customer service.
Sarah Bandy profile photo
No score
No answers yet
No answers on this topic

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud works as well or almost as well as OneDrive. I also use OneDrive fairly extensively because I have free storage and it came along with my other Microsoft software. I only pay for additional storage on iCloud. I suppose it's because I operate in both Windows and Apple computer environments it just makes it easier and more versatile for me. I used to work only on Mac devices but when it became necessary for me to use a Windows-based system, that's when I started using One Drive. My mobile devices have access to both online storage options. I don't use or need Google Drive.
Jeff Henkel profile photo
We use Amazon Web Services, WorkZone and Wiredrive to have multiple backups
Daniel Joyce profile photo

Return on Investment

  • Mobility. Apple iCloud along with other online storage options has given me the ability to access files and data while away from my office.
  • Security. I don't worry about security with my files in Apple iCloud. Of course, I don't generally store highly sensitive files in the cloud.
  • Simplicity. I can set up my file folders so that when I know I will need access to certain types of files away from my office, I save time with decision making or moving the files later when I may need to take a trip or visit a client.
Jeff Henkel profile photo
  • Heck of a lot cheaper than having to purchase and maintain a file server
  • Great for remote employees
No photo available

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SugarSync

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details