What users are saying about

Apple iCloud<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

362 Ratings

SugarSync

22 Ratings

Apple iCloud<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

362 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

SugarSync

22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

It seems to work very well for small group collaboration much better than it does for larger groups or more complex projects. The other (minor) thing, is that while working across locations, there isn't a chat function, which would be huge when working on documents that work off info that others have. While at the same location, working on a small project iCloud works great for us. The other issue is that some of our Android users can't do some of the same things their colleagues using iOS can while on the go.
No photo available

SugarSync

As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
Tom Ball profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.0
SugarSync
7.1
Versioning
Apple iCloud
7.8
SugarSync
5.5
Video files
Apple iCloud
8.4
SugarSync
8.2
Audio files
Apple iCloud
8.6
SugarSync
8.3
Document collaboration
Apple iCloud
6.8
SugarSync
5.1
Access control
Apple iCloud
7.2
SugarSync
8.2
File search
Apple iCloud
8.4
SugarSync
7.4
Device sync
Apple iCloud
9.0
SugarSync
7.3

Cloud Storage Security & Administration

Apple iCloud
7.9
SugarSync
8.1
User and role management
Apple iCloud
7.7
SugarSync
7.4
File organization
Apple iCloud
7.7
SugarSync
8.8
Device management
Apple iCloud
8.4
SugarSync
8.2

Cloud Storage Platform

Apple iCloud
8.3
SugarSync
8.0
Performance
Apple iCloud
8.3
SugarSync
8.0
Reliability
Apple iCloud
8.8
SugarSync
7.1
Storage Reports
Apple iCloud
7.7
SugarSync
9.0

Pros

  • Store documents and photos- I think this is pretty self-explanatory.
  • Allow for simpler collaboration- a few of us have started using Pages and Notes on iCloud.com to work on a few projects together. This isn't always as simple in Microsoft Office, I've found.
  • Set reminders- iCloud.com has the Reminders app that we've used as a quick, dirty system to remember to make calls or follow up with one another. It's cut down on the number of sticky notes on my desk and in my notebook.
No photo available
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Tom Ball profile photo

Cons

  • The Notes app in iCloud.com lacks the same functionality as iOS/Mac, in that it doesn't recognize when you've inserted a table into a note.
  • Pages, Numbers, and Keynote aren't as up-to-date as their iOS and Mac counterparts.
  • The level of editability (adding colors, etc.) isn't there in iCloud Drive like it is with Google Drive.
No photo available
  • A free version, 30 days is sometimes not long enough to see if it is suited for a project or business.
Alan Matson, CCNA:S, MCP profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It is a very necessary product if you are using Apple devices. If you are then you should utilize it.
No photo available
SugarSync9.0
Based on 3 answers
Very intuitive to use and solves our problems with collaboration.
Alan Matson, CCNA:S, MCP profile photo

Usability

Apple iCloud6.9
Based on 6 answers
These are the reasons why I really enjoy Apple iCloud:
  • Cross device ease of use
  • The ability to easily monitor the amount of space used
  • Extremely easy to upload documents and pictures
  • It is able to be accessed from a browser, which means that it can be accessed from any device with an internet connection
Nick Thomson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud is great for keeping me on the same page with all of my devices as far as photos, contacts, calendars, etc., are concerned. However, Box or Dropbox are easier to use for collaboration. I like the ability in Dropbox or Box to have a folder on my desktop that auto-shares files with my colleagues and clients. I use both services.
No photo available
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Richard Foster profile photo

Return on Investment

  • Acting as a data synching device for all of our Mac users. It has saved us from having to buy large amounts of storage disks and space.
  • It's wireless capabilities allow us to easily share business documents "on the go".
  • Automatic daily backups of our machines have saved us many times when something unexpected happened (like a power outage).
Marcos Sola profile photo
  • Heck of a lot cheaper than having to purchase and maintain a file server
  • Great for remote employees
No photo available

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SugarSync

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details