What users are saying about
11 Ratings
38 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

ApplicantPro

ApplicantPro is excellent for small and mid-sized companies that need an easy and cost-efficient way of getting their jobs posted and getting lots of applicants. It does interface with some HRIS platforms, but for most cases it may not interface with all HRIS platforms.
Sean Mackay, MHR, SPHR profile photo

HireRight

HireRight is suitable for any organization looking to conduct background checks on employees prior to hiring them on.

If your organization does not have a decent enough budget, this can get a bit pricey.
Chimone Rattan profile photo

Feature Rating Comparison

Recruiting / ATS

ApplicantPro
7.2
HireRight
7.8
Job Requisition Management
ApplicantPro
7.2
HireRight
8.0
Company Website Posting
ApplicantPro
7.9
HireRight
6.4
Publish to Social Media
ApplicantPro
8.5
HireRight
6.4
Job Search Site Posting
ApplicantPro
7.6
HireRight
6.4
Customized Application Form
ApplicantPro
6.0
HireRight
6.8
Resume Management
ApplicantPro
7.4
HireRight
6.4
Duplicate Candidate Prevention
ApplicantPro
6.1
HireRight
8.9
Candidate Search
ApplicantPro
8.4
HireRight
8.8
Applicant Tracking
ApplicantPro
8.5
HireRight
7.3
Collaboration
ApplicantPro
6.5
HireRight
8.4
Task Creation and Delegation
ApplicantPro
4.9
HireRight
8.9
Email Templates
ApplicantPro
7.4
HireRight
8.6
User Permissions
ApplicantPro
7.5
HireRight
8.9
Notifications and Alerts
ApplicantPro
7.6
HireRight
8.4
Reporting
ApplicantPro
7.0
HireRight
8.2

Pros

  • ApplicantPro is very good at tracking applicants throughout different jobs - allowing users to copy and find applicants easily.
  • ApplicantPro makes it easy to post jobs externally through just one posting system.
  • ApplicantPro job posting is very easy - simple questions that are quick to answer and copy/paste features.
No photo available
  • We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
  • It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
  • The background checks themselves are aesthetically pleasing, which makes it easier to review results.
No photo available

Cons

  • ApplicantPro could improve process change implementation. If you change one part of a process, it often times changes the whole thing.
  • Within the offer letter (eForm) feature, you have to restart an offer letter entirely even if you just need to edit one item - this is time consuming.
  • Sometimes the layout can be difficult to navigate/find what you're looking for - specifically on an applicant's home page.
No photo available
  • Customer service, as the lowest level doesn't always seem to have the same or similar responses. Some will say they can do certain things and some will say they cannot.
  • Account management for one particular client was terrible. Anytime we asked for her assistant she referred us to the customer service email. This client paid for the account manager and there was no value-add for having her.
  • Mistakes were often made with international education checks. Often times we had to collect our own information or documents. Many times I noticed incorrect phone numbers being reached out to.
No photo available

Likelihood to Renew

ApplicantPro9.0
Based on 1 answer
It is a solid product that is easy to use and implement.
Andrew Crosby profile photo
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
HireRight2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Alternatives Considered

These two systems are similar in that they track applicants, can store offers, automate email responses and allow easy job posting. I think that PeopleSoft is a little more advanced and has more overall options/safeguards, where as ApplicantPro is still in a learning phase both within themselves and for us as a company
No photo available
I have worked with over 20 background vendors, and believe HireRight is somewhere in the middle of the pack. My colleagues have had more hands-on experience with them lately, and have informed me things are getting better when it comes to verifications and customer service. Typically when a client comes to us, they already have HireRight as their vendor, however, we haven't felt the need to recommend a switch away yet.
No photo available

Return on Investment

  • ApplicantPro has given us a cost-efficient way of getting our jobs out to several free job sites and does a great job of integrating with Indeed.
  • We typically get a great flow of candidates when we post with ApplicantPro.
Sean Mackay, MHR, SPHR profile photo
  • We have lost clients because of incorrect or inaccurate reporting. I would like some of the results (MVR) to be uniform so you don't have to guess which is a permit and which is not.
  • During the busy season, they have helped on MVR turnaround times so we can get the candidate in the next day.
Alanise Ballenger profile photo

Pricing Details

ApplicantPro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

HireRight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details