Apptentive vs. SurveyMonkey
Apptentive vs. SurveyMonkey
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Apptentive | N/A | Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect… | N/A | |
SurveyMonkey | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $27 Per User Per Month (billed annually) |
Apptentive | SurveyMonkey | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Apptentive | SurveyMonkey | |
---|---|---|
Top Pros |
|
|
Top Cons |
|
|
Apptentive | SurveyMonkey | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Survey Format & Appearance |
| ||||||||||||||||||
Survey Content |
| ||||||||||||||||||
Survey Logic |
| ||||||||||||||||||
Survey Reporting & Analytics |
| ||||||||||||||||||
Survey Administration & Security |
| ||||||||||||||||||
Survey Distribution |
|
Apptentive | SurveyMonkey | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Qualaroo Score 6.7 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | DocuWare Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Apptentive | SurveyMonkey | |
---|---|---|
Likelihood to Recommend | 8.0 (2 ratings) | 8.3 (103 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (26 ratings) |
Usability | - (0 ratings) | 8.8 (38 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.7 (35 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (2 ratings) |
Apptentive | SurveyMonkey | |
---|---|---|
Likelihood to Recommend | Apptentive | Momentive (SurveyMonkey, Inc) |
Pros | Apptentive | Momentive (SurveyMonkey, Inc) |
Cons | Apptentive | Momentive (SurveyMonkey, Inc) |
Likelihood to Renew | Apptentive No answers on this topic | Momentive (SurveyMonkey, Inc) |
Usability | Apptentive No answers on this topic | Momentive (SurveyMonkey, Inc) |
Performance | Apptentive No answers on this topic | Momentive (SurveyMonkey, Inc) |
Support Rating | Apptentive No answers on this topic | Momentive (SurveyMonkey, Inc) |
Implementation Rating | Apptentive No answers on this topic | Momentive (SurveyMonkey, Inc) |
Alternatives Considered | Apptentive | Momentive (SurveyMonkey, Inc) |
Return on Investment | Apptentive | Momentive (SurveyMonkey, Inc) |
ScreenShots | Apptentive Screenshots |