Apptoto vs. Mindbody

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptoto
Score 8.0 out of 10
N/A
Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.N/A
Mindbody
Score 7.7 out of 10
N/A
Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.
$129
per month
Pricing
ApptotoMindbody
Editions & Modules
No answers on this topic
Starter
$129
per month
Accelerate
$259
per month
Ultimate
$399
per month
Ultimate Plus
$599
per month
Offerings
Pricing Offerings
ApptotoMindbody
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ApptotoMindbody
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ApptotoMindbody
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
ApptotoMindbody
Likelihood to Recommend
8.5
(5 ratings)
7.6
(39 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
7.0
(3 ratings)
Availability
-
(0 ratings)
1.0
(1 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
10.0
(2 ratings)
7.8
(23 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
ApptotoMindbody
Likelihood to Recommend
Apptoto
For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
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MINDBODY
Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
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Pros
Apptoto
  • Appointment Reminders.
  • Availability confirmation
  • Schedule and reschedule the appointments.
  • SMS alert.
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MINDBODY
  • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
  • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
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Cons
Apptoto
  • Salesforce Integrations
  • Support with making custom integrations
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MINDBODY
  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The Mindbody branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
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Usability
Apptoto
No answers on this topic
MINDBODY
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
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Reliability and Availability
Apptoto
No answers on this topic
MINDBODY
Constant errors and TERRIBLE PRODUCT support
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Performance
Apptoto
No answers on this topic
MINDBODY
Fails at everything form availability to reliability.
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Support Rating
Apptoto
Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
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MINDBODY
Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
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Alternatives Considered
Apptoto
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
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MINDBODY
Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
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Scalability
Apptoto
No answers on this topic
MINDBODY
Constant errors and ZERO support from the company.
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Return on Investment
Apptoto
  • Reduced our no shows dramatically.
  • Reminds clients of our email and phone numbers.
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MINDBODY
  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.
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ScreenShots

Apptoto Screenshots

Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.