What users are saying about
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Top Rated
1960 Ratings
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107 Ratings

Asana

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Top Rated
1960 Ratings
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Score 8.6 out of 100

Google Chat

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107 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Google Chat ranks higher in 1 feature set: Project Management

Project Management

7.8

Asana

78%
8.8

Google Chat

88%
Asana ranks higher in 10/16 features

Task Management

8.8
88%
154 Ratings
8.7
87%
8 Ratings

Resource Management

7.4
74%
128 Ratings
N/A
0 Ratings

Gantt Charts

7.9
79%
41 Ratings
8.8
88%
5 Ratings

Scheduling

7.9
79%
140 Ratings
8.7
87%
11 Ratings

Workflow Automation

7.8
78%
111 Ratings
8.2
82%
7 Ratings

Team Collaboration

8.5
85%
153 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.5
85%
7 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

8.5
85%
7 Ratings
N/A
0 Ratings

Document Management

7.0
70%
129 Ratings
N/A
0 Ratings

Email integration

7.0
70%
124 Ratings
N/A
0 Ratings

Mobile Access

8.2
82%
127 Ratings
9.4
94%
16 Ratings

Timesheet Tracking

6.1
61%
6 Ratings
N/A
0 Ratings

Change request and Case Management

8.4
84%
4 Ratings
N/A
0 Ratings

Budget and Expense Management

6.5
65%
59 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
9.0
90%
14 Ratings

Visual planning tools

N/A
0 Ratings
8.5
85%
7 Ratings

Professional Services Automation

6.7

Asana

67%

Google Chat

Feature Set Not Supported
N/A
Asana ranks higher in 2/2 features

Project & financial reporting

5.5
55%
1 Rating
N/A
0 Ratings

Integration with accounting software

8.0
80%
33 Ratings
N/A
0 Ratings

Communication

Asana

Feature Set Not Supported
N/A
9.1

Google Chat

91%
Google Chat ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.3
93%
17 Ratings

Notifications

N/A
0 Ratings
8.9
89%
17 Ratings

Discussions

N/A
0 Ratings
8.3
83%
15 Ratings

Surveys

N/A
0 Ratings
8.6
86%
10 Ratings

Internal knowledgebase

N/A
0 Ratings
9.3
93%
8 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
9.4
94%
7 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
9.8
98%
15 Ratings

Integrates with Outlook

N/A
0 Ratings
9.0
90%
6 Ratings

File Sharing & Management

Asana

Feature Set Not Supported
N/A
8.5

Google Chat

85%
Google Chat ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.4
84%
11 Ratings

Video files

N/A
0 Ratings
7.7
77%
14 Ratings

Audio files

N/A
0 Ratings
8.0
80%
13 Ratings

Document collaboration

N/A
0 Ratings
8.8
88%
14 Ratings

Access control

N/A
0 Ratings
8.5
85%
11 Ratings

Advanced security features

N/A
0 Ratings
8.1
81%
12 Ratings

Integrates with Google Drive

N/A
0 Ratings
9.2
92%
15 Ratings

Device sync

N/A
0 Ratings
9.2
92%
15 Ratings

Attribute Ratings

  • Asana is rated higher in 2 areas: Usability, Support Rating
  • Google Chat is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.1

Asana

81%
185 Ratings
8.7

Google Chat

87%
17 Ratings

Likelihood to Renew

9.6

Asana

96%
35 Ratings
10.0

Google Chat

100%
1 Rating

Usability

9.0

Asana

90%
22 Ratings
8.0

Google Chat

80%
2 Ratings

Availability

8.4

Asana

84%
4 Ratings

Google Chat

N/A
0 Ratings

Support Rating

7.6

Asana

76%
80 Ratings
7.2

Google Chat

72%
3 Ratings

Product Scalability

8.2

Asana

82%
1 Rating

Google Chat

N/A
0 Ratings

Likelihood to Recommend

Asana

I think the best part about Asana is how we can use it seamlessly across the company within all departments and have separate spaces for each department as well. We are all remote so when we aren't able to have a standup meeting it is easy to pop in there and see where everyone is on a specific project
Chantelle Chase | TrustRadius Reviewer

Google Chat

Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
Ryan Mays | TrustRadius Reviewer

Pros

Asana

  • Easy to use by any user (good UX and no installation needed)
  • Easy to create a simple project, add tasks and sub tasks.
  • Different display options, according to the project/tasks type
  • Works great using a web browser, you don't have to install the application
Anonymous | TrustRadius Reviewer

Google Chat

  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Anonymous | TrustRadius Reviewer

Cons

Asana

  • Some users might find the user interface a bit dull and un inspired
  • We found the way to use multiple workspaces a bit confusing
  • It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
Louis Schietekat | TrustRadius Reviewer

Google Chat

  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Anonymous | TrustRadius Reviewer

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10

Starting Price

$50 per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. per month
Additional Pricing Details

Google Chat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Google Chat Editions & Modules

Additional Pricing Details

Likelihood to Renew

Asana

Asana 9.6
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Google Chat

Google Chat 10.0
Based on 1 answer
No answer on this topic is available.

Usability

Asana

Asana 9.0
Based on 22 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Google Chat

Google Chat 8.0
Based on 2 answers
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Google Chat

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 7.6
Based on 80 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Google Chat

Google Chat 7.2
Based on 3 answers
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Alternatives Considered

Asana

Asana compared to Jira is certainly better in terms of user experience, since most of the people can start using it basically without having any kind of training or previous explanation, which makes it really useful not only for people already used to project management but also for people new in the matter and with a need of a tool that provides all that value in the quickest and better way
Anonymous | TrustRadius Reviewer

Google Chat

Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Anonymous | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Google Chat

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
  • Easy to use - I can make the most of my time to get up (and stay) up and running.
  • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
Kristi Porter | TrustRadius Reviewer

Google Chat

  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Vianne Marie Abulucion | TrustRadius Reviewer

Screenshots

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