Asana vs Google Chat | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 1960 reviews and ratings

Score 8.3 out of 10

Based on 107 reviews and ratings

Feature Set Ratings

Google Chat ranks higher in 1 feature set: Project Management

Project Management

7.8

Asana

78%

8.8

Google Chat

88%

Asana ranks higher in 10/16 features

Task Management

8.8

88%

154 Ratings

8.7

87%

8 Ratings

Resource Management

7.4

74%

128 Ratings

N/A

0 Ratings

Gantt Charts

7.9

79%

41 Ratings

8.8

88%

5 Ratings

Scheduling

7.9

79%

140 Ratings

8.7

87%

11 Ratings

Workflow Automation

7.8

78%

111 Ratings

8.2

82%

7 Ratings

Team Collaboration

8.5

85%

153 Ratings

N/A

0 Ratings

Support for Agile Methodology

8.5

85%

7 Ratings

N/A

0 Ratings

Support for Waterfall Methodology

8.5

85%

7 Ratings

N/A

0 Ratings

Document Management

7.0

70%

129 Ratings

N/A

0 Ratings

Email integration

7.0

70%

124 Ratings

N/A

0 Ratings

Mobile Access

8.2

82%

127 Ratings

9.4

94%

16 Ratings

Timesheet Tracking

6.1

61%

6 Ratings

N/A

0 Ratings

Change request and Case Management

8.4

84%

4 Ratings

N/A

0 Ratings

Budget and Expense Management

6.5

65%

59 Ratings

N/A

0 Ratings

Search

N/A

0 Ratings

9.0

90%

14 Ratings

Visual planning tools

N/A

0 Ratings

8.5

85%

7 Ratings

Professional Services Automation

6.7

Asana

67%

Google Chat

Feature Set Not Supported

N/A

Asana ranks higher in 2/2 features

Project & financial reporting

5.5

55%

1 Rating

N/A

0 Ratings

Integration with accounting software

8.0

80%

33 Ratings

N/A

0 Ratings

Communication

Asana

Feature Set Not Supported

N/A

9.1

Google Chat

91%

Google Chat ranks higher in 8/8 features

Chat

N/A

0 Ratings

9.3

93%

17 Ratings

Notifications

N/A

0 Ratings

8.9

89%

17 Ratings

Discussions

N/A

0 Ratings

8.3

83%

15 Ratings

Surveys

N/A

0 Ratings

8.6

86%

10 Ratings

Internal knowledgebase

N/A

0 Ratings

9.3

93%

8 Ratings

Integrates with GoToMeeting

N/A

0 Ratings

9.4

94%

7 Ratings

Integrates with Gmail and Google Hangouts

N/A

0 Ratings

9.8

98%

15 Ratings

Integrates with Outlook

N/A

0 Ratings

9.0

90%

6 Ratings

File Sharing & Management

Asana

Feature Set Not Supported

N/A

8.5

Google Chat

85%

Google Chat ranks higher in 8/8 features

Versioning

N/A

0 Ratings

8.4

84%

11 Ratings

Video files

N/A

0 Ratings

7.7

77%

14 Ratings

Audio files

N/A

0 Ratings

8.0

80%

13 Ratings

Document collaboration

N/A

0 Ratings

8.8

88%

14 Ratings

Access control

N/A

0 Ratings

8.5

85%

11 Ratings

Advanced security features

N/A

0 Ratings

8.1

81%

12 Ratings

Integrates with Google Drive

N/A

0 Ratings

9.2

92%

15 Ratings

Device sync

N/A

0 Ratings

9.2

92%

15 Ratings

Attribute Ratings

Asana is rated higher in 2 areas: Usability, Support Rating
Google Chat is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Asana

81%

185 Ratings

8.7

Google Chat

87%

17 Ratings

Asana

96%

35 Ratings

10.0

Google Chat

100%

1 Rating

Asana

90%

22 Ratings

8.0

Google Chat

80%

2 Ratings

Asana

84%

4 Ratings

Google Chat

N/A

0 Ratings

Asana

76%

80 Ratings

7.2

Google Chat

72%

3 Ratings

Asana

82%

1 Rating

Google Chat

N/A

0 Ratings

Pros

Easy to use by any user (good UX and no installation needed)
Easy to create a simple project, add tasks and sub tasks.
Different display options, according to the project/tasks type
Works great using a web browser, you don't have to install the application

Read full review

Verified User

Engineer in Other

Environmental Services Company, 11-50 employees

View all 185 answers on this topic

Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
You can download and upload image file that can be use for business process and more.
Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.

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Verified User

Advisor in Customer Service

Consumer Services Company, 10,001+ employees

View all 17 answers on this topic

Cons

Some users might find the user interface a bit dull and un inspired
We found the way to use multiple workspaces a bit confusing
It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place

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Louis Schietekat

Managing Director

IP BraaiLegal Services, 1-10 employees

View all 185 answers on this topic

I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
Some people have trouble getting their notifications before midnight, somehow?
Prior to downloading the app, group messages didn't come up for me on my computer.

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Verified User

Team Lead in Other

Non-profit Organization Management Company, 11-50 employees

View all 17 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$10

Starting Price

$50 per month

Asana Editions & Modules

Edition

Premium	$13.49¹
Business	$30.49¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Google Chat Editions & Modules

—

Additional Pricing Details

—

Likelihood to Renew

Asana 9.6

Based on 35 answers

Mobile + Desktop capabilities - Able to use it anywhere, anytime.
Task management - Easy to view projects and their progress.
Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.

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page V

CEO (Chief Executive Officer)

Simply Heaven DesignMarketing and Advertising, 1-10 employees

View all 35 answers on this topic

Google Chat 10.0

Based on 1 answer

No answer on this topic is available.

Usability

Asana 9.0

Based on 22 answers

It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.

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Verified User

Manager in Information Technology

Internet Company, 1-10 employees

View all 22 answers on this topic

Google Chat 8.0

Based on 2 answers

It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.

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Kristi R-C, CTS, CQT

Electrician/Props/Wardrobe/Makeup Artist/Wigs

IATSEInformation Technology & Services, 11-50 employees

View all 2 answers on this topic

Reliability and Availability

Asana 8.4

Based on 4 answers

Working with Asana on a daily basis

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Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 4 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Asana 7.6

Based on 80 answers

I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).

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Adam Lumley

Director of Marketing & Communications

787 NetworksMarketing and Advertising, 51-200 employees

View all 80 answers on this topic

Google Chat 7.2

Based on 3 answers

I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.

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Kristi R-C, CTS, CQT

Electrician/Props/Wardrobe/Makeup Artist/Wigs

IATSEInformation Technology & Services, 11-50 employees

View all 3 answers on this topic

Alternatives Considered

Asana compared to Jira is certainly better in terms of user experience, since most of the people can start using it basically without having any kind of training or previous explanation, which makes it really useful not only for people already used to project management but also for people new in the matter and with a need of a tool that provides all that value in the quickest and better way

Read full review

Verified User

Manager in Product Management

Financial Services Company, 201-500 employees

View all 185 answers on this topic

Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.

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Verified User

C-Level Executive in Customer Service

Hospital & Health Care Company, 51-200 employees

View all 17 answers on this topic

Scalability

Asana 8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

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Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
Easy to use - I can make the most of my time to get up (and stay) up and running.
Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.

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Kristi Porter

Chief Do-Gooder

SignifyMarketing & Advertising, 1-10 employees

View all 185 answers on this topic

In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
I hope we can make it on our own choice of colors to heightened workers vibe
It is connected to your email

Read full review

Vianne Marie Abulucion

Agent

Sykes AsiaTelecommunications, 10,001+ employees

View all 17 answers on this topic

Screenshots

See All (9) Asana Screenshots

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Asana

Google Chat

Asana

Google Chat

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Search

Visual planning tools

Asana

Google Chat

Project & financial reporting

Integration with accounting software

Asana

Google Chat

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Asana

Google Chat

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Asana

Google Chat

Asana

Google Chat

Asana

Google Chat

Asana

Google Chat

Asana

Google Chat

Asana

Google Chat

Likelihood to Recommend

Asana

Google Chat

Pros

Asana

Google Chat

Cons

Asana

Google Chat

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Asana Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?