Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Axure RP
Score 8.2 out of 10
N/A
Axure RP is a software prototyping tool used by UX designers, from Axure Software Solutions in San Diego.
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Still the best IMHO for dynamic prototyping. Sometimes you need to wireframe novel on-page widgets, such as draggable search areas (in the context of map-based search), or interactive annotations on diagrams. And sometimes real data values are necessary for test participants to give good feedback. However, this is something of a niche scenario. The majority of uxers prefer xd or Figma and find that static prototypes (screen1->click->screen2) is sufficient.
Adaptive views enable us to create truly responsive designs, even when they are very complex.
The platform’s many available templates and ability to create a library of reusable designs enables us to prototype faster and more efficiently than creating every single design from the ground up.
The company provides a lot of support options, from training videos to online forums. This is a pretty complex tool, so knowing that we can always look up or ask a question and get a quick answer has helped us immensely.
Axure’s comprehensive suite of tools to portray interactivity in prototypes has truly helped us show stakeholders and clients what an end product will look like, which has really helped us gain necessary internal and external buy-in.
Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Axure feels like a tool that started with a simple interface that wasn't redesigned over time. Simple tasks sometimes require clicking through multiple layers. Crucial pieces of functionality are hidden under text links, or just flatly aren't discoverable. Much of the quirks of the interface only come from having screwed up numerous times, and knowing that certain things are just difficult to accomplish.
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
I've never used the support for Axure but they do have an online community that can be helpful when you're unsure how to accomplish a specific bit of interactivity. Overall the community for Axure is a great benefit for the software. There are also a lot of shared library assets which can help reduce the time you spend on projects.
I think that the online training videos cover all product features and are a great resource to point people to. The newsletter is also frequent and passes on a range of tips and techniques for users that are eager to learn more, or just want to keep themselves up to date
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
Since Axure RP is a desktop software that can work without a cloud connection, it is easy to have approved within a highly restricted corporate environment for a low cost with a small team. iRise is a solution that requires greater amounts of management, best service a group of designers in a corporate environment. InVision is cloud-based and, although not impossible, would require a long-term agreement to be made between the corporate and InVision. These could take years. Origami is free and desktop based and has great control of the transitions and data - but is so granular that additional time commitments may have to be made to make a prototype of this fidelity
We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Axure allows for us to quickly get the entire sales team trained on a specific narrative and gives them a fool proof click path for them to use in the demo.
Axure is relatively inexpensive and allows for purchasing the software without having to pay a monthly subscription (although they do have that option).
The Sketch integration has allowed for a 10 fold increase in productivity by taking designs already created in another program and quickly adding them to Axure.
