Confluence vs Azure DevOps Server (formerly TMS)

• Collaboration. Confluence allows our entire organization to collaborate together. Instead of storing files and documents in folders, Confluence stores the files including versions, allows comments and context to be added, assigns permissions, and tracks workflows all in one place.
• Organization. Confluence is great at keeping everything organized. Assuming you set up your structure properly, it is easy to find your place in Confluence. Furthermore, the search engine allows you to search the entire instance for information.
• Notification. Confluence sends email notifications when you are referenced by someone else, assigned a duty, or any change is made to a page or group that you are subscribed to.

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• The consolidation of issues is extremely useful for us. Having one place where all bugs are entered has helped our business process immensely.
• Being able to query data regarding user stories, bugs and code is extremely helpful. As well, using the visual tools built into the system can help with messaging regarding the status of a project.
• Being able to monitor code deployments is extremely helpful. Since we are managing multiple environments, this tool makes it easy to see what is happening where.

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• Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
• Posting on Atlassian can also take more time than expected due to the plethora of options available.
• Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.

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• The older versions of TFS are more lacking in the web version-- if you aren't updated to 2015 or above I believe, a lot of the web features are not available (like bulk update). You really have to keep up to date with TFS for the best features, and it's no simple task to migrate your entire instance of TFS from an older version to a newer version.
• VSTS is supposed to be a virtual version of TFS that we've been looking into, but it severely limits customization options for ticket templates and workflows. It would be nice for VSTS to eventually carry that customization over so we could feel more comfortable switching to "the cloud" so to speak.
• Queries are a very powerful tool, but normal business users struggle to understand how they can best utilize this tool to analyze tickets. Because of the permissions structure in all companies I have been a part of, I've never been able to save my custom queries to a public folder in TFS for business/project users. Instead, I have to take time to train these users and give them guidance on how to best create queries for their needs. This is admittedly a business process issue, but it could potentially also be resolved with some good training/guidance around queries provided by TFS themselves.

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• Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
• Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
• Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.

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• Time to completion for projects has significantly gone down by 15% and that number changes as more people are trained and are comfortable with TFS.
• Change Management and Approvals are easier to access.
• More projects are implementing SCRUM methodologies for applications

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