What users are saying about
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Top Rated
1158 Ratings

Confluence

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Top Rated
1158 Ratings
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Score 8.1 out of 100
307 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Azure DevOps Services

[Azure DevOps Services (formerly VSTS)] is well suited for agile teams. It is a digital kanban for teams to access anywhere at any time. Especially during covid when most companies are still remote, it allows teams to fully perform and still be functional in operating within an agile methodology. It also gives visibility to teams capacity.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Azure DevOps Services
Task Management
Confluence
7.9
Azure DevOps Services
Gantt Charts
Confluence
7.9
Azure DevOps Services
Scheduling
Confluence
7.2
Azure DevOps Services
Workflow Automation
Confluence
7.9
Azure DevOps Services
Mobile Access
Confluence
7.2
Azure DevOps Services
Search
Confluence
7.8
Azure DevOps Services
Visual planning tools
Confluence
7.8
Azure DevOps Services

Communication

Confluence
8.0
Azure DevOps Services
Chat
Confluence
6.4
Azure DevOps Services
Notifications
Confluence
8.8
Azure DevOps Services
Discussions
Confluence
8.0
Azure DevOps Services
Surveys
Confluence
7.0
Azure DevOps Services
Internal knowledgebase
Confluence
8.9
Azure DevOps Services
Integrates with GoToMeeting
Confluence
6.0
Azure DevOps Services
Integrates with Gmail and Google Hangouts
Confluence
9.3
Azure DevOps Services
Integrates with Outlook
Confluence
9.6
Azure DevOps Services

File Sharing & Management

Confluence
8.1
Azure DevOps Services
Versioning
Confluence
8.7
Azure DevOps Services
Video files
Confluence
7.6
Azure DevOps Services
Audio files
Confluence
7.7
Azure DevOps Services
Document collaboration
Confluence
8.6
Azure DevOps Services
Access control
Confluence
8.7
Azure DevOps Services
Advanced security features
Confluence
8.2
Azure DevOps Services
Integrates with Google Drive
Confluence
7.8
Azure DevOps Services
Device sync
Confluence
7.4
Azure DevOps Services

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Azure DevOps Services

  • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
  • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
  • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Azure DevOps Services

  • Column sorting when in filtered states.
  • A way to show cross-team dependencies.
  • A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
  • A way to do online poker that doesn't require a plug-in.
Amy Liston | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Azure DevOps Services

Azure DevOps Services 10.0
Based on 3 answers
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
Raylene Wall, PMP | TrustRadius Reviewer

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Azure DevOps Services

Azure DevOps Services 7.5
Based on 5 answers
Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
Kyle Kochtan | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Azure DevOps Services

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.7
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Azure DevOps Services

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Azure DevOps Services

Azure DevOps Services 8.7
Based on 19 answers
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
Anonymous | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Azure DevOps Services

Azure DevOps Services 10.0
Based on 2 answers
Was not part of the process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Azure DevOps Services

Azure DevOps is much easier to implement and use on a daily basis than VersionOne. This is based on end-user feedback and my personal experience as well. ADO has more features and seems to get updated more frequently than VersionOne as well. VersionOne is less expensive overall than ADO, but our company prefers to use ADO because it has a lot more benefits.
Mark McCully | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Azure DevOps Services

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Azure DevOps Services

  • It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
  • It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
  • The only thing I dislike is that it takes a lot of memory space when in an idle state
AMANDEEP KUNDRAO | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Azure DevOps Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Azure DevOps Services Editions & Modules

Edition
Basic Plan$61
Basic + Test Plan$522
Azure Artifacts$23
Azure Pipelines - Microsoft Hosted$404
Azure Pipelines - Self-Hosted$155
  1. per user per month (first 5 users free)
  2. per user per month
  3. per GB (first 2GB free)
  4. per parallel job (1,800 minutes free with 1 free parallel job)
  5. per extra parallel job (1 free parallel job with unlimited minutes)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Azure DevOps Services
8.8

Likelihood to Renew

Confluence
9.5
Azure DevOps Services
10.0

Usability

Confluence
8.5
Azure DevOps Services
7.5

Reliability and Availability

Confluence
9.0
Azure DevOps Services

Performance

Confluence
8.7
Azure DevOps Services

Support Rating

Confluence
8.3
Azure DevOps Services
8.7

Implementation Rating

Confluence
8.0
Azure DevOps Services
10.0

Scalability

Confluence
8.0
Azure DevOps Services

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