What users are saying about
Confluence
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Top Rated
1663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1663 reviews and ratings
Top Rated
376 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 376 reviews and ratings
Feature Set Ratings
Project Management

7.5
Confluence
75%
Azure DevOps Services
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.7
77%
83 Ratings
N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings
N/A
0 Ratings
Workflow Automation

8.0
80%
55 Ratings
N/A
0 Ratings
Mobile Access

6.8
68%
80 Ratings
N/A
0 Ratings
Search

7.8
78%
103 Ratings
N/A
0 Ratings
Visual planning tools

7.4
74%
82 Ratings
N/A
0 Ratings
Communication

8.0
Confluence
80%
Azure DevOps Services
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings
N/A
0 Ratings
Notifications

8.6
86%
103 Ratings
N/A
0 Ratings
Discussions

8.0
80%
97 Ratings
N/A
0 Ratings
Surveys

7.0
70%
15 Ratings
N/A
0 Ratings
Internal knowledgebase

9.3
93%
97 Ratings
N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%
Azure DevOps Services
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Versioning

8.6
86%
89 Ratings
N/A
0 Ratings
Video files

7.7
77%
66 Ratings
N/A
0 Ratings
Audio files

8.0
80%
60 Ratings
N/A
0 Ratings
Document collaboration

8.5
85%
100 Ratings
N/A
0 Ratings
Access control

8.8
88%
98 Ratings
N/A
0 Ratings
Advanced security features

8.6
86%
74 Ratings
N/A
0 Ratings
Integrates with Google Drive

7.9
79%
47 Ratings
N/A
0 Ratings
Device sync

8.1
81%
46 Ratings
N/A
0 Ratings
Attribute Ratings
- Atlassian Confluence is rated higher in 1 area: Usability
- Azure DevOps Services is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating, Implementation Rating
Likelihood to Recommend

8.3
Confluence
83%
122 Ratings
8.8
Azure DevOps Services
88%
56 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings
10.0
Azure DevOps Services
100%
3 Ratings
Usability

8.3
Confluence
83%
12 Ratings
7.0
Azure DevOps Services
70%
5 Ratings
Availability

9.0
Confluence
90%
5 Ratings
Azure DevOps Services
N/A
0 Ratings
Performance

8.0
Confluence
80%
9 Ratings
Azure DevOps Services
N/A
0 Ratings
Support Rating

6.4
Confluence
64%
45 Ratings
8.3
Azure DevOps Services
83%
20 Ratings
Implementation Rating

8.4
Confluence
84%
6 Ratings
10.0
Azure DevOps Services
100%
2 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings
Azure DevOps Services
N/A
0 Ratings
Likelihood to Recommend
Confluence
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Sr. Engineer
GreyOrangeInformation Technology & Services, 1001-5000 employees
Azure DevOps Services
[Azure DevOps Services (formerly VSTS)] is well suited for agile teams. It is a digital kanban for teams to access anywhere at any time. Especially during covid when most companies are still remote, it allows teams to fully perform and still be functional in operating within an agile methodology. It also gives visibility to teams capacity.

Verified User
Analyst in Information Technology
Consumer Goods Company, 1001-5000 employeesPros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
Azure DevOps Services
- Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
- Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
- Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

Verified User
Manager in Marketing
Electrical/Electronic Manufacturing Company, 5001-10,000 employeesCons
Confluence
- Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
- An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
- Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
Azure DevOps Services
- Column sorting when in filtered states.
- A way to show cross-team dependencies.
- A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
- A way to do online poker that doesn't require a plug-in.
Product Owner
Development Dimensions InternationalHuman Resources, 1001-5000 employees
Pricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—Azure DevOps Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$2 per GB (first 2GB free)
Azure DevOps Services Editions & Modules
Edition
Basic Plan | $61 |
---|---|
Basic + Test Plan | $522 |
Azure Artifacts | $23 |
Azure Pipelines - Microsoft Hosted | $404 |
Azure Pipelines - Self-Hosted | $155 |
- per user per month (first 5 users free)
- per user per month
- per GB (first 2GB free)
- per parallel job (1,800 minutes free with 1 free parallel job)
- per extra parallel job (1 free parallel job with unlimited minutes)
Additional Pricing Details
—Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
Azure DevOps Services
Azure DevOps Services 10.0
Based on 3 answers
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
Business Analyst
InnovaSystems International, LLCComputer Software, 201-500 employees
Usability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesAzure DevOps Services
Azure DevOps Services 7.0
Based on 5 answers
Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
Technical Lead
Newell RubbermaidConsumer Goods, 10,001+ employees
Reliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
Azure DevOps Services
No score
No answers yet
No answers on this topic
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
Azure DevOps Services
No score
No answers yet
No answers on this topic
Support Rating
Confluence
Confluence 6.4
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesAzure DevOps Services
Azure DevOps Services 8.3
Based on 20 answers
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

Verified User
Professional in Information Technology
Architecture & Planning Company, 1001-5000 employeesImplementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
Azure DevOps Services
Azure DevOps Services 10.0
Based on 2 answers
Was not part of the process.

Verified User
Analyst in Research & Development
Hospital & Health Care Company, 10,001+ employeesAlternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
Azure DevOps Services
Azure DevOps is much easier to implement and use on a daily basis than VersionOne. This is based on end-user feedback and my personal experience as well. ADO has more features and seems to get updated more frequently than VersionOne as well. VersionOne is less expensive overall than ADO, but our company prefers to use ADO because it has a lot more benefits.
Senior Network Administrator
University HealthSystem ConsortiumHospital & Health Care, 1001-5000 employees
Scalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesAzure DevOps Services
No score
No answers yet
No answers on this topic
Return on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
Azure DevOps Services
- It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
- It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
- The only thing I dislike is that it takes a lot of memory space when in an idle state
VLSI TEST ENGINEER
Tessolve Services Pvt. Ltd.Semiconductors, 1001-5000 employees