Likelihood to Recommend It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review This digital version of a pin-up space is absolutely an improvement to my workflow. The input is so robust. What you do with it is where the magic happens. This program is best suited for team collaboration. It helps to discuss how/where the team will contribute information to it--whether that is discussing the templates or a plan of action. Otherwise, the workspace can tend to get messy. I like the idea of having a presentation mode, where some of the markups could be hidden. The idea of a working session with consultants or clients sounds appealing, but at the same time, there is a desire for a cleaned up, clear shareout.
Read full review Pros QUICK How-to Guides that can be generated and share instantly One can subscribe to the pages and spaces and receive updates in the feed on their home page Automatic Email notifications of new updates in the Confluence area The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability Read full review Allows for a high volume of images and sketches to be put into the canvas Lets you drop in text, freehand sketching, and shapes quick and easy Can connect images and texts together using connectors, which can be customized Read full review Cons Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.] An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits. Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project. Read full review You can use Zoom with Bluescape but it requires solid bandwidth and memory by users. A breadcrumb trail would be nice to watch students performance. I would like individual user analytics for each of my students to see where they’ve been and what contributions each has made. Read full review Likelihood to Renew I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review Usability Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment.
Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review Reliability and Availability I do not recall having outages or applications error so far, very reliable and available.
Read full review Performance Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far
Atlassian Confluence maintains its performance.
Read full review Support Rating This rating is specifically for
Atlassian 's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from
Atlassian . Instead, it is usually at a power user group elsewhere on the net.
Read full review Implementation Rating Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review Alternatives Considered We used to use
Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [
Atlassian ] Confluence has kept us more organized and its tight coupling with
Jira has made documents more accessible and more likely to be kept up to date.
Read full review We have Workware installed on different computers in our office that were supposed to be great for presentation but we had issues after a user connected their laptop then they no longer had access to our server. If they had files they needed for the presentation they had to save them to their desktop to make sure they were accessible.
Read full review Scalability This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review Return on Investment We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us. Read full review Especially in a remote work environment, Bluescape helps us continue collaborating without missing a beat Read full review ScreenShots