TrustRadius: an HG Insights company

Atlassian Confluence vs. Cryoserver vs. FileHold Document Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Cryoserver

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cryoserver is an email archiving solution delivered either on-premises or in the cloud. It stores copies of every email sent and received by an organisation in a secure archive. It then turns this data into a resource for everyday use. Cryoserver is designed to keep business-critical information contained in email or IM is safe and retrievable. Cryoserver free trials available.

    $0.35

    per GB per month.

    FileHold Document Management

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    FileHold is a document and records management software. FileHold is integrated with both Microsoft Office and Microsoft Teams and provides secure single log in to both FileHold and Office 365. FileHold can be deployed on a customers own servers or private cloud or hosted by FileHold on the Azure Cloud Standard features include; document scanning, version control, search, tagging, full user audit trail, archiving and scheduled disposition. Out of the box, users can search the FileHold…

    $30

    per month per seat

    Pricing
    ConfluenceCryoserverFileHold Document Management
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Cryoserver Cloud
    $0.35
    per GB per month.
    Cryoserver Software
    $1.00
    per active user per month or less
    FileHold Enterprise
    $10.00
    Per user / month
    FileHold installed on cusomers own Cloud or in house server
    $15.00
    per month per seat
    FileHold Express for 5 users
    $15.00
    per user / month
    FileHold Cloud, Fully hosted on Microsoft Azure
    $30.00
    per month per seat
    Offerings
    Pricing Offerings
    ConfluenceCryoserverFileHold Document Management
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup fee$150Optional
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.With Cryoserver Cloud the price per GB reduces as the archive grows. i.e. 120TB will be ~$0.10 per GB per month.In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.
    More Pricing Information
    Community Pulse
    ConfluenceCryoserverFileHold Document Management
    Considered Multiple Products
    Atlassian
    No answer on this topic
    FCS (UK) Limited - The Cryoserver People
    No answer on this topic
    FileHold Systems Inc
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    No answers on this topic
    No answers on this topic
    Features
    ConfluenceCryoserverFileHold Document Management
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Cryoserver and FileHold Document Management
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    8% below category average
    Cryoserver
    -
    Ratings
    FileHold Document Management
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings00 Ratings
    Mobile Access7.0118 Ratings00 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Cryoserver and FileHold Document Management
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Cryoserver
    -
    Ratings
    FileHold Document Management
    -
    Ratings
    Chat6.415 Ratings00 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Cryoserver and FileHold Document Management
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Cryoserver
    -
    Ratings
    FileHold Document Management
    -
    Ratings
    Versioning8.3137 Ratings00 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings00 Ratings
    Advanced security features8.4115 Ratings00 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings00 Ratings
    Best Alternatives
    ConfluenceCryoserverFileHold Document Management
    Small Businesses
    Flock
    Score9.5 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Google Vault
    Score9.5 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceCryoserverFileHold Document Management
    Likelihood to Recommend
    8.3
    (174 ratings)
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (63 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    5.4
    (25 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceCryoserverFileHold Document Management
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    It simplifies my professional life by keeping all my emails safe in archive, Used to have a loss of emails previously due to accidental deletion one way or another this keeps all my emails safe, and no more IT contacts to recover emails if they are in Microsoft AD its all taken care by Cryoserver Loved the search filters can pinpoint the email I want.
    Incentivized
    Read full review
    FileHold Systems Inc
    Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    • no more loss of emails
    • Safe email archive how much long it is
    Incentivized
    Read full review
    FileHold Systems Inc
    • FileHold scales well and can serve small companies up to enterprises with thousands of users.
    • Powerful workflow and approval processes.
    • MS Office Integration, version control, a powerful search engine, and cloud availability.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    • There is room for improvement in terms of UI and UX
    Incentivized
    Read full review
    FileHold Systems Inc
    • Whenever there was an update done to the program, we would run into multiple issues.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    No answers on this topic
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    No answers on this topic
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    No answers on this topic
    FileHold Systems Inc
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    FCS (UK) Limited - The Cryoserver People
    • Its really great tool for safeguarding emails without any scare of loosing one.
    Incentivized
    Read full review
    FileHold Systems Inc
    • Faster approval process
    • Better relationships with our plant [locations]
    • Improved employee efficiency by making the approval process faster
    • Improved employee efficiency by allowing employees to find documents faster through the search function
    Incentivized
    Read full review
    ScreenShots

    Cryoserver Screenshots

    Screenshot of Cryoserver Results driven search interface.Screenshot of Cryoserver example of search with tokenisation of the search criteria.Screenshot of Cryoserver Classic Search interface

    FileHold Document Management Screenshots

    Screenshot of Adding documents from Microsoft officeScreenshot of The Library treeScreenshot of FileHold architecture