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Atlassian Confluence vs. OpenText SendSecure vs. XaitPorter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    OpenText SendSecure

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A

    XaitPorter

    Score9 out of 10
    N/AXaitPorter is a co-authoring software solution for teams to collaboratively create, manage and produce documents. With it, users can streamline and optimize document production to maximize revenue from bids and proposals and other business-critical documents. XaitPorter is designed to enable co-authors to focus on creating bid-winning content so that teams can become more efficient while production time and costs are reduced.N/A
    Pricing
    ConfluenceOpenText SendSecureXaitPorter
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceOpenText SendSecureXaitPorter
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
    More Pricing Information
    Community Pulse
    ConfluenceOpenText SendSecureXaitPorter
    Considered Multiple Products
    Atlassian
    No answer on this topic
    OpenText
    No answer on this topic
    Xait
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    No answers on this topic
    No answers on this topic
    Features
    ConfluenceOpenText SendSecureXaitPorter
    Project Management
    Comparison of Project Management features of Atlassian Confluence and OpenText SendSecure and XaitPorter
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    OpenText SendSecure
    -
    Ratings
    XaitPorter
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings00 Ratings
    Mobile Access6.9118 Ratings00 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and OpenText SendSecure and XaitPorter
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    OpenText SendSecure
    -
    Ratings
    XaitPorter
    -
    Ratings
    Chat6.415 Ratings00 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and OpenText SendSecure and XaitPorter
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    OpenText SendSecure
    -
    Ratings
    XaitPorter
    -
    Ratings
    Versioning8.2137 Ratings00 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings00 Ratings
    Advanced security features8.3115 Ratings00 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings00 Ratings
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    Medium-sized Companies
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    Score9.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceOpenText SendSecureXaitPorter
    Likelihood to Recommend
    8.3
    (174 ratings)
    10.0
    (1 ratings)
    9.3
    (12 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.1
    (63 ratings)
    -
    (0 ratings)
    9.5
    (2 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.4
    (25 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.9
    (2 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ConfluenceOpenText SendSecureXaitPorter
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
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    OpenText
    It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
    Incentivized
    Read full review
    Xait
    XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    OpenText
    • It is very user-friendly even for users that are not particularly tech-savvy.
    • The integration into Outlook makes it so convenient to use.
    • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
    Incentivized
    Read full review
    Xait
    • This tool gives us the opportunity to work together. We always work in the last revision.
    • We can write comments as we go along and all involved will see it straight away.
    • We can structure it the way we want/our the way customer wants it and print the whole book in one go. We are sure that pictures/text/tables are where they are supposed to be (they have not moved around the document as it does when using Microsoft Word).
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    OpenText
    • Only compatible with Outlook 2010 or newer.
    • Only compatible with Windows OS.
    • No other complaints so far.
    Incentivized
    Read full review
    Xait
    • It would be helpful to improve functions used to organize and reorganize sections. They work fine, but could be retooled for ease of use. Simple drag-drop over the tree-view from the primary navigator (not only in the dedicated dialog for reordering sections) would be very good. It would be good to support simple flagging or tagging of sections to indicate whatever is meaningful to the user (e.g., to flag a section as imported text that needs formatting, or a section that is high priority for review). The icons do change to indicate predefined workflow states (e.g. approved), but there isn't support for a user-defined tag, perhaps with the ability to filter by tag as many newer applications can do. That would be handy. These aren't criticisms so much as product enhancement suggestions.
    • The editor is ok but could be tuned up a bit. For example, styles in the toolbar dropdown apply only to the whole paragraph. It's hard to indent text. The button tool doesn't consistently remove the button attribute on an existing button; works sometimes, sometimes not. Little stuff. Overall it's adequate for text creation.
    • The process of defining templates and styles appears to be a black art. While it's something you don't do often, it should be simplified and better exposed to ordinary admins.
    • The ability to have more than one section open at a time in the editor would be fantastic. Great productivity tool.
    • Word import/export could be cleaner.
    • The ability to export to html with user-defined style sheets would open new markets for Xait. If the product had that, we'd use Xait to maintain our online help site too.
    • The ability to link to externally stored images rather than lock them inside the Xait library would be huge, as we've expressed to the support team. We manage hundreds of images (diagrams, screen shots etc.) that are used throughout the company, not just for Xait documents. We would like to store them on a file system (e.g. Dropbox) and have them update into Xait automatically when the master copy is modified. This is a very important capability, though in fairness we didn't find it in other products either. Explicit support for Dropbox/Google Drive/Box would be one way, but dynamic linking a la Microsoft Word would be fine, maybe even better.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    OpenText
    No answers on this topic
    Xait
    There are too many positive aspects versus negative.
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Xait
    We find it to be intuitive to use with a simple menu and right-click based functionality in place.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Xait
    XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)
    Incentivized
    Read full review
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Xait
    Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Xait
    They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    No answers on this topic
    OpenText
    No answers on this topic
    Xait
    He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee
    Incentivized
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    Online Training
    Atlassian
    No answers on this topic
    OpenText
    No answers on this topic
    Xait
    The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.
    Incentivized
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    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
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    OpenText
    No answers on this topic
    Xait
    I was really satisfied with the implementation
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    OpenText
    None. We were not able to email securely.
    Incentivized
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    Xait
    The standard product for many years has been Microsoft Word. Some have tried to use SharePoint as a collaborative tool, but it is not suited for the purpose and is generally very user un-friendly. It is not intuitive and we have very few persons with any competency in it. Porter is easy to pick up and the new interface is very intuitive, and the way that Porter works removes many of the typical layout and formatting choices that made Microsoft Word so difficult for the average employee. It also greatly simplifies and reduces the amount of corrective work that tender support staff used to have to do. We are not aware of any product in the market that comes close to Porter. It is an ideal product that was purpose built for collaborative writing.
    Incentivized
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    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Xait
    I just love the system
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    OpenText
    • It allowed us to become HIPAA compliant with email.
    • It integrates seamlessly into our current email interface.
    • Support we have received has been excellent. Always timely.
    Incentivized
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    Xait
    • Too soon to tell. Right now we're still at the near end of the value chain - it still seems expensive given the outputs to date. But we have a lower proposal volume than some companies, so you need to factor that in.
    • Also, the named user licensing is restrictive and problematic in a small company where people perform multiple roles and may dip in and out of the proposal development process over a period of weeks or months. A concurrent user model would be much, much better for us, though I understand you'd need to figure out a way to handle email notifications.
    Incentivized
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    ScreenShots

    OpenText SendSecure Screenshots

    Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)

    XaitPorter Screenshots

    Screenshot of XaitPorter - Document WorkspaceScreenshot of XaitPorter - DashboardScreenshot of XaitPorter - Edit PictureScreenshot of XaitPorter - Edit CommentScreenshot of XaitPorter - Export PDF