What users are saying about
Confluence
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Top Rated
1683 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 1683 reviews and ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 21 reviews and ratings
Feature Set Ratings
Project Management

7.5
Confluence
75%
XaitPorter
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.7
77%
83 Ratings
N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings
N/A
0 Ratings
Workflow Automation

8.0
80%
55 Ratings
N/A
0 Ratings
Mobile Access

6.8
68%
80 Ratings
N/A
0 Ratings
Search

7.8
78%
103 Ratings
N/A
0 Ratings
Visual planning tools

7.4
74%
82 Ratings
N/A
0 Ratings
Communication

8.0
Confluence
80%
XaitPorter
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings
N/A
0 Ratings
Notifications

8.6
86%
103 Ratings
N/A
0 Ratings
Discussions

8.0
80%
97 Ratings
N/A
0 Ratings
Surveys

7.0
70%
15 Ratings
N/A
0 Ratings
Internal knowledgebase

9.3
93%
97 Ratings
N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%
XaitPorter
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Versioning

8.6
86%
89 Ratings
N/A
0 Ratings
Video files

7.7
77%
66 Ratings
N/A
0 Ratings
Audio files

8.0
80%
60 Ratings
N/A
0 Ratings
Document collaboration

8.4
84%
100 Ratings
N/A
0 Ratings
Access control

8.8
88%
98 Ratings
N/A
0 Ratings
Advanced security features

8.6
86%
74 Ratings
N/A
0 Ratings
Integrates with Google Drive

7.9
79%
47 Ratings
N/A
0 Ratings
Device sync

8.1
81%
46 Ratings
N/A
0 Ratings
Attribute Ratings
- XaitPorter is rated higher in 8 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Implementation Rating, Product Scalability
Likelihood to Recommend

8.3
Confluence
83%
122 Ratings
9.3
XaitPorter
93%
12 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings
10.0
XaitPorter
100%
3 Ratings
Usability

8.3
Confluence
83%
12 Ratings
9.5
XaitPorter
95%
2 Ratings
Availability

9.0
Confluence
90%
5 Ratings
10.0
XaitPorter
100%
2 Ratings
Performance

8.0
Confluence
80%
9 Ratings
10.0
XaitPorter
100%
2 Ratings
Support Rating

6.3
Confluence
63%
45 Ratings
10.0
XaitPorter
100%
6 Ratings
In-Person Training

Confluence
N/A
0 Ratings
10.0
XaitPorter
100%
1 Rating
Online Training

Confluence
N/A
0 Ratings
9.9
XaitPorter
99%
2 Ratings
Implementation Rating

8.4
Confluence
84%
6 Ratings
10.0
XaitPorter
100%
2 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings
10.0
XaitPorter
100%
1 Rating
Likelihood to Recommend
Confluence
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Sr. Engineer
GreyOrangeInformation Technology & Services, 1001-5000 employees
XaitPorter
XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.

Verified User
Manager in Engineering
Oil & Energy Company, 10,001+ employeesPros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
XaitPorter
- This tool gives us the opportunity to work together. We always work in the last revision.
- We can write comments as we go along and all involved will see it straight away.
- We can structure it the way we want/our the way customer wants it and print the whole book in one go. We are sure that pictures/text/tables are where they are supposed to be (they have not moved around the document as it does when using Microsoft Word).
Sr. Proposal Specialist
Halliburton ASOil & Energy, 1001-5000 employees
Cons
Confluence
- Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
- An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
- Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
XaitPorter
- It would be helpful to improve functions used to organize and reorganize sections. They work fine, but could be retooled for ease of use. Simple drag-drop over the tree-view from the primary navigator (not only in the dedicated dialog for reordering sections) would be very good. It would be good to support simple flagging or tagging of sections to indicate whatever is meaningful to the user (e.g., to flag a section as imported text that needs formatting, or a section that is high priority for review). The icons do change to indicate predefined workflow states (e.g. approved), but there isn't support for a user-defined tag, perhaps with the ability to filter by tag as many newer applications can do. That would be handy. These aren't criticisms so much as product enhancement suggestions.
- The editor is ok but could be tuned up a bit. For example, styles in the toolbar dropdown apply only to the whole paragraph. It's hard to indent text. The button tool doesn't consistently remove the button attribute on an existing button; works sometimes, sometimes not. Little stuff. Overall it's adequate for text creation.
- The process of defining templates and styles appears to be a black art. While it's something you don't do often, it should be simplified and better exposed to ordinary admins.
- The ability to have more than one section open at a time in the editor would be fantastic. Great productivity tool.
- Word import/export could be cleaner.
- The ability to export to html with user-defined style sheets would open new markets for Xait. If the product had that, we'd use Xait to maintain our online help site too.
- The ability to link to externally stored images rather than lock them inside the Xait library would be huge, as we've expressed to the support team. We manage hundreds of images (diagrams, screen shots etc.) that are used throughout the company, not just for Xait documents. We would like to store them on a file system (e.g. Dropbox) and have them update into Xait automatically when the master copy is modified. This is a very important capability, though in fairness we didn't find it in other products either. Explicit support for Dropbox/Google Drive/Box would be one way, but dynamic linking a la Microsoft Word would be fine, maybe even better.

Verified User
Director in Other
Computer Software Company, 51-200 employeesPricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—XaitPorter
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—XaitPorter Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
XaitPorter
XaitPorter 10.0
Based on 3 answers
There are too many positive aspects versus negative.

Verified User
Team Lead in Sales
Oil & Energy Company, 1001-5000 employeesUsability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesXaitPorter
XaitPorter 9.5
Based on 2 answers
We find it to be intuitive to use with a simple menu and right-click based functionality in place.
Tendering Manager
Altus InterventionOil & Energy, 1001-5000 employees
Reliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
XaitPorter
XaitPorter 10.0
Based on 2 answers
XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)
Sr. Proposal Specialist
Halliburton ASOil & Energy, 1001-5000 employees
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
XaitPorter
XaitPorter 10.0
Based on 2 answers
Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.
Sr. Proposal Specialist
Halliburton ASOil & Energy, 1001-5000 employees
Support Rating
Confluence
Confluence 6.3
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesXaitPorter
XaitPorter 10.0
Based on 6 answers
They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.
Tendering Manager
Altus InterventionOil & Energy, 1001-5000 employees
In-Person Training
Confluence
No score
No answers yet
No answers on this topic
XaitPorter
XaitPorter 10.0
Based on 1 answer
He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee
Sr. Proposal Specialist
Halliburton ASOil & Energy, 1001-5000 employees
Online Training
Confluence
No score
No answers yet
No answers on this topic
XaitPorter
XaitPorter 9.9
Based on 2 answers
The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.
Sr. Proposal Specialist
Halliburton ASOil & Energy, 1001-5000 employees
Implementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
XaitPorter
XaitPorter 10.0
Based on 2 answers
I was really satisfied with the implementation
Sr. Proposal Specialist
Halliburton ASOil & Energy, 1001-5000 employees
Alternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
XaitPorter
The standard product for many years has been Microsoft Word. Some have tried to use SharePoint as a collaborative tool, but it is not suited for the purpose and is generally very user un-friendly. It is not intuitive and we have very few persons with any competency in it. Porter is easy to pick up and the new interface is very intuitive, and the way that Porter works removes many of the typical layout and formatting choices that made Microsoft Word so difficult for the average employee. It also greatly simplifies and reduces the amount of corrective work that tender support staff used to have to do.We are not aware of any product in the market that comes close to Porter. It is an ideal product that was purpose built for collaborative writing.

Verified User
Manager in Sales
Oil & Energy Company, 1001-5000 employeesScalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesXaitPorter
XaitPorter 10.0
Based on 1 answer
I just love the system
Sr. Proposal Specialist
Halliburton ASOil & Energy, 1001-5000 employees
Return on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
XaitPorter
- Too soon to tell. Right now we're still at the near end of the value chain - it still seems expensive given the outputs to date. But we have a lower proposal volume than some companies, so you need to factor that in.
- Also, the named user licensing is restrictive and problematic in a small company where people perform multiple roles and may dip in and out of the proposal development process over a period of weeks or months. A concurrent user model would be much, much better for us, though I understand you'd need to figure out a way to handle email notifications.

Verified User
Director in Other
Computer Software Company, 51-200 employees