Atlassian Confluence vs. Pigeon Messengr

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Pigeon Messengr
Score 8.5 out of 10
N/A
Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way. Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you…
$7
per month
Pricing
Atlassian ConfluencePigeon Messengr
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Starter
$7
per user
Professional
$14
per user
Business
$25
per user
Enterprise
$40
per user
Offerings
Pricing Offerings
ConfluencePigeon Messengr
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is per user per month. Contact Pigeon Messengr for more information on pricing for your team.
More Pricing Information
Community Pulse
Atlassian ConfluencePigeon Messengr
Top Pros
Top Cons
Features
Atlassian ConfluencePigeon Messengr
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.2
109 Ratings
9% below category average
Pigeon Messengr
-
Ratings
Task Management7.087 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation6.958 Ratings00 Ratings
Mobile Access6.882 Ratings00 Ratings
Search6.8107 Ratings00 Ratings
Visual planning tools7.586 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
109 Ratings
2% below category average
Pigeon Messengr
9.2
11 Ratings
14% above category average
Chat6.415 Ratings9.811 Ratings
Notifications8.2107 Ratings8.111 Ratings
Discussions7.9101 Ratings9.710 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase8.5101 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.9
109 Ratings
3% below category average
Pigeon Messengr
8.0
10 Ratings
1% below category average
Versioning8.192 Ratings00 Ratings
Video files7.869 Ratings8.010 Ratings
Audio files7.763 Ratings8.110 Ratings
Document collaboration9.0104 Ratings00 Ratings
Access control8.7102 Ratings00 Ratings
Advanced security features8.178 Ratings00 Ratings
Integrates with Google Drive7.048 Ratings00 Ratings
Device sync6.748 Ratings00 Ratings
Best Alternatives
Atlassian ConfluencePigeon Messengr
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Troop Messenger
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Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Atlassian ConfluencePigeon Messengr
Likelihood to Recommend
7.9
(126 ratings)
8.5
(11 ratings)
Likelihood to Renew
9.9
(19 ratings)
-
(0 ratings)
Usability
8.1
(12 ratings)
-
(0 ratings)
Availability
9.0
(3 ratings)
10.0
(1 ratings)
Performance
8.0
(5 ratings)
9.0
(1 ratings)
Support Rating
5.4
(25 ratings)
-
(0 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
10.0
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluencePigeon Messengr
Likelihood to Recommend
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Team Messengr
Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
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Pros
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
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Team Messengr
  • Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
  • Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
  • Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!
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Cons
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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Team Messengr
  • Sometimes a message will get broken up and I am unable to view it all at once.
  • It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
  • It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.
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Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Team Messengr
No answers on this topic
Usability
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Team Messengr
No answers on this topic
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
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Team Messengr
I've never had it be not available.
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Performance
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Team Messengr
Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.
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Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Team Messengr
No answers on this topic
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Team Messengr
No answers on this topic
Alternatives Considered
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
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Team Messengr
Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.
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Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Team Messengr
I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.
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Return on Investment
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Team Messengr
  • Positive - less time wasted on emails
  • Positive - less expensive than having a chat tool and a video tool (and phones!)
  • Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings
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ScreenShots