Atlassian Confluence vs. Arena PLM and QMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
Arena PLM and QMS
Score 8.5 out of 10
N/A
Arena by PTC is a cloud-based PLM and QMS platform. Arena helps product companies that rely on distributed teams and global supply chains to develop products, ensure regulatory compliance, and respond to customer demands.N/A
Pricing
Atlassian ConfluenceArena PLM and QMS
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Arena PLM Launch
Contact Sales
Arena PLM Enterprise
Contact Sales
Arena QMS
Contact Sales
Arena QMS Enterprise
Contact Sales
Offerings
Pricing Offerings
ConfluenceArena PLM and QMS
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Arena's cloud-based PLM and QMS solutions include role-based subscriptions to meet diverse team needs. Their fixed-fee QuickStart™ implementations supports rapid deployment.
More Pricing Information
Community Pulse
Atlassian ConfluenceArena PLM and QMS
Considered Both Products
Confluence
Chose Atlassian Confluence
We used to use shared spreadsheets but that was not very efficient due to frequent locking of files and getting them corrupted. Confluence is by far a more user-friendly and efficient solution for sharing information.
Arena PLM and QMS
Chose Arena PLM and QMS
Been a long time, and it was called Agile then, and I did not use it a LOT, but my recollection was the interface was FAAARRR better than Arena PLM and QMS. Simple things like 'where uses' was a graphic with lines to all items/places where an items was used, including REF DES, …
Chose Arena PLM and QMS
Arena is an easier to use solution.
Chose Arena PLM and QMS
We selected Arena because one of our suppliers uses it. I would say you are equal.
Chose Arena PLM and QMS
I was not involved with SAP when it was evaluated but feedback from others SAP was chosen without full knowledge of ARENA's capabilities in these areas.
Chose Arena PLM and QMS
These two products are extremely similar. Agile has better integration with certain systems, like JDE Enterprise One and is more rigid in terms of entering information.
Chose Arena PLM and QMS
Arena is only a PLM solution, so if you need PDM + PLM, look elsewhere. Or use a separate PDM to your PLM system. Large companies with complex products may find this an issue, but if you can streamline your PLM use Arena could be a good fit. Once you get past that decision, …
Chose Arena PLM and QMS
We evaluated other products including Windchill, Agile prior to selecting Arena to move forwards with.
Chose Arena PLM and QMS
I have had the opportunity to research other tools including Oracle and I am a former Agile Administrator. Arena is a great tool and easy to use. It is also the most cost effective.
Features
Atlassian ConfluenceArena PLM and QMS
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.1
158 Ratings
9% below category average
Arena PLM and QMS
-
Ratings
Task Management7.2126 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation6.490 Ratings00 Ratings
Mobile Access6.9117 Ratings00 Ratings
Search6.9156 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
158 Ratings
1% below category average
Arena PLM and QMS
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.2155 Ratings00 Ratings
Discussions7.8148 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase9.0149 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
157 Ratings
4% below category average
Arena PLM and QMS
-
Ratings
Versioning8.2136 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings
Document collaboration8.4152 Ratings00 Ratings
Access control8.7147 Ratings00 Ratings
Advanced security features8.3114 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings
Device sync8.485 Ratings00 Ratings
Best Alternatives
Atlassian ConfluenceArena PLM and QMS
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
monday dev
monday dev
Score 8.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Teamcenter
Teamcenter
Score 9.2 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Roadmunk
Roadmunk
Score 5.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian ConfluenceArena PLM and QMS
Likelihood to Recommend
8.3
(174 ratings)
8.2
(220 ratings)
Likelihood to Renew
9.4
(22 ratings)
9.0
(5 ratings)
Usability
8.1
(62 ratings)
6.1
(17 ratings)
Availability
9.0
(3 ratings)
9.0
(3 ratings)
Performance
8.0
(5 ratings)
9.1
(3 ratings)
Support Rating
5.4
(25 ratings)
9.9
(18 ratings)
Online Training
-
(0 ratings)
8.2
(2 ratings)
Implementation Rating
8.8
(4 ratings)
8.3
(2 ratings)
Configurability
6.0
(1 ratings)
8.7
(2 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
9.1
(3 ratings)
Vendor post-sale
8.0
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Atlassian ConfluenceArena PLM and QMS
Likelihood to Recommend
Atlassian
It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
Read full review
Arena by PTC
Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
Arena by PTC
  • It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
  • It provides secure access control for employees & vendors (but you pay per person for access licenses).
  • Data is effectively 'always backed up' in the internet-cloud.
  • There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
Arena by PTC
  • In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots!
  • I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom.
  • In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Arena by PTC
We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
Read full review
Usability
Atlassian
Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
Read full review
Arena by PTC
Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Arena by PTC
Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
Read full review
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
Arena by PTC
We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.
Read full review
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Arena by PTC
Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
Read full review
Online Training
Atlassian
No answers on this topic
Arena by PTC
The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
Arena by PTC
Pretty straightforward, from OOB
Read full review
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
Read full review
Arena by PTC
Arena is much better than QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Arena by PTC
Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
Read full review
Return on Investment
Atlassian
  • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
  • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
  • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
Read full review
Arena by PTC
  • Decreased the company's time to market for release of its second generation flagship product.
  • Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs).
  • Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings.
Read full review
ScreenShots

Arena PLM and QMS Screenshots

Screenshot of Arena Bill of Materials (BOM) Management. Indented BOM displaying "in production" item status.Screenshot of Arena Engineering Change Management.  Engineering Change Order (ECO) approval with redlines.Screenshot of Arena Projects. Project schedule with status and progress.Screenshot of Arena Quality. Quality process showing a Corrective Action Report (CAR) with the issue details, affected items, and resolution progress/status.Screenshot of Arena Requirements. Tracks requirements and related product development issues for a complete product picture.Screenshot of Arena Analytics, Arena's business intelligence (BI) tool