What users are saying about
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Top Rated
1683 Ratings
8 Ratings

Confluence

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Top Rated
1683 Ratings
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Score 8.1 out of 100
8 Ratings
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Score 1 out of 100

Feature Set Ratings

  • Atlassian Confluence ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.5

Confluence

75%
4.7

Sococo

47%
Atlassian Confluence ranks higher in 6/7 features

Task Management

7.7
77%
83 Ratings
5.0
50%
1 Rating

Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
21 Ratings
5.0
50%
1 Rating

Workflow Automation

8.0
80%
55 Ratings
4.0
40%
1 Rating

Mobile Access

6.8
68%
80 Ratings
3.0
30%
3 Ratings

Search

7.8
78%
103 Ratings
3.0
30%
2 Ratings

Visual planning tools

7.4
74%
82 Ratings
8.0
80%
1 Rating

Communication

8.0

Confluence

80%
5.3

Sococo

53%
Atlassian Confluence ranks higher in 8/8 features

Chat

6.4
64%
15 Ratings
5.0
50%
5 Ratings

Notifications

8.6
86%
103 Ratings
5.0
50%
5 Ratings

Discussions

8.0
80%
97 Ratings
6.0
60%
3 Ratings

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.3
93%
97 Ratings
5.0
50%
2 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
5.0
50%
1 Rating

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
7.0
70%
1 Rating

Integrates with Outlook

9.6
96%
10 Ratings
4.0
40%
1 Rating

File Sharing & Management

8.3

Confluence

83%
4.6

Sococo

46%
Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6
86%
89 Ratings
6.0
60%
1 Rating

Video files

7.7
77%
66 Ratings
3.0
30%
1 Rating

Audio files

8.0
80%
60 Ratings
3.0
30%
1 Rating

Document collaboration

8.4
84%
100 Ratings
3.0
30%
1 Rating

Access control

8.8
88%
98 Ratings
5.0
50%
1 Rating

Advanced security features

8.6
86%
74 Ratings
6.0
60%
1 Rating

Integrates with Google Drive

7.9
79%
47 Ratings
5.0
50%
1 Rating

Device sync

8.1
81%
46 Ratings
6.0
60%
2 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
1.0

Sococo

10%
5 Ratings

Likelihood to Renew

9.7

Confluence

97%
19 Ratings

Sococo

N/A
0 Ratings

Usability

8.3

Confluence

83%
12 Ratings
7.0

Sococo

70%
1 Rating

Availability

9.0

Confluence

90%
5 Ratings

Sococo

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Sococo

N/A
0 Ratings

Support Rating

6.3

Confluence

63%
45 Ratings
6.0

Sococo

60%
2 Ratings

Implementation Rating

8.4

Confluence

84%
6 Ratings

Sococo

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Sococo

N/A
0 Ratings

Likelihood to Recommend

Confluence

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Abhishek Nandi | TrustRadius Reviewer

Sococo

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Tom Roller | TrustRadius Reviewer

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Sococo

  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Hari kapse | TrustRadius Reviewer

Sococo

  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
John Ball | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Sococo Editions & Modules

Additional Pricing Details

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 6.3
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Sococo

Sococo 6.0
Based on 2 answers
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Bill Kratzer | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Benoît Desroches | TrustRadius Reviewer

Sococo

I prefer Sococo over Lync/Skype for a few reasons.I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Brandon Patton | TrustRadius Reviewer

Sococo

  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
Anonymous | TrustRadius Reviewer

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