What users are saying about
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Top Rated
1153 Ratings
7 Ratings

Confluence

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Top Rated
1153 Ratings
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Score 8.1 out of 100
7 Ratings
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Score 7 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Sococo

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Sococo
4.7
Task Management
Confluence
7.9
Sococo
5.0
Gantt Charts
Confluence
7.9
Sococo
Scheduling
Confluence
7.2
Sococo
5.0
Workflow Automation
Confluence
7.9
Sococo
4.0
Mobile Access
Confluence
7.2
Sococo
3.0
Search
Confluence
7.8
Sococo
3.0
Visual planning tools
Confluence
7.8
Sococo
8.0

Communication

Confluence
8.0
Sococo
5.7
Chat
Confluence
6.4
Sococo
8.0
Notifications
Confluence
8.8
Sococo
5.0
Discussions
Confluence
8.0
Sococo
6.0
Surveys
Confluence
7.0
Sococo
Internal knowledgebase
Confluence
8.9
Sococo
5.0
Integrates with GoToMeeting
Confluence
6.0
Sococo
5.0
Integrates with Gmail and Google Hangouts
Confluence
9.3
Sococo
7.0
Integrates with Outlook
Confluence
9.6
Sococo
4.0

File Sharing & Management

Confluence
8.1
Sococo
4.6
Versioning
Confluence
8.7
Sococo
6.0
Video files
Confluence
7.6
Sococo
3.0
Audio files
Confluence
7.7
Sococo
3.0
Document collaboration
Confluence
8.6
Sococo
3.0
Access control
Confluence
8.7
Sococo
5.0
Advanced security features
Confluence
8.2
Sococo
6.0
Integrates with Google Drive
Confluence
7.8
Sococo
5.0
Device sync
Confluence
7.4
Sococo
6.0

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Sococo

  • Conference calls. No need for formal invites, excellent call quality and reliability.
  • Virtual rooms - see who's talking with who.
  • Instant chat - can also use Slack as a backend.
John Ball | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Sococo

  • On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
  • Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Sococo

Sococo 6.0
Based on 1 answer
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Sococo

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Sococo

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Sococo

  • Sococo completely overcame the problem of staying in touch with remote development teams.
  • Enabled daily scrum meetings, sprint reviews, etc.
  • Helped keep everybody engaged in the project.
John Ball | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Sococo Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Sococo
7.0

Likelihood to Renew

Confluence
9.5
Sococo

Usability

Confluence
8.5
Sococo
7.0

Reliability and Availability

Confluence
9.0
Sococo

Performance

Confluence
8.8
Sococo

Support Rating

Confluence
8.3
Sococo
6.0

Implementation Rating

Confluence
8.0
Sococo

Scalability

Confluence
8.0
Sococo

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