Atlassian Jira vs. Drupal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.3 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Drupal
Score 6.7 out of 10
N/A
Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A
Pricing
Atlassian JiraDrupal
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraDrupal
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraDrupal
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual …
Drupal
Chose Drupal
Drupal like any other software has its own unique strengths and weaknesses. We didn't select to use it for any particular project of our own, we chose to offer Drupal to our end users so that they can make a decision on their own of what the product excels at.
Chose Drupal
Drupal is better than all of these other products 10 times over simply because you can do anything that those other products can do and so much more. You'd need a combination of those products to do what Drupal can do all on its own. Each of those products have inherent …
Chose Drupal
WordPress is like working with an old brick building, aesthetically it's appealing, but restructuring it is difficult, messy, and often takes a considerable amount more effort. It isn't as feature rich, most of the module add-ons are either not well made, or not open-source, so …
Features
Atlassian JiraDrupal
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
34 Ratings
1% above category average
Drupal
-
Ratings
Task Management8.833 Ratings00 Ratings
Resource Management7.732 Ratings00 Ratings
Gantt Charts7.224 Ratings00 Ratings
Scheduling7.831 Ratings00 Ratings
Workflow Automation8.132 Ratings00 Ratings
Team Collaboration8.533 Ratings00 Ratings
Support for Agile Methodology8.934 Ratings00 Ratings
Support for Waterfall Methodology7.828 Ratings00 Ratings
Document Management6.928 Ratings00 Ratings
Email integration8.030 Ratings00 Ratings
Mobile Access7.125 Ratings00 Ratings
Timesheet Tracking7.625 Ratings00 Ratings
Change request and Case Management7.925 Ratings00 Ratings
Budget and Expense Management6.918 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
19 Ratings
4% below category average
Drupal
-
Ratings
Quotes/estimates7.416 Ratings00 Ratings
Invoicing7.712 Ratings00 Ratings
Project & financial reporting7.217 Ratings00 Ratings
Integration with accounting software7.415 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Atlassian Jira
-
Ratings
Drupal
7.8
72 Ratings
5% below category average
Role-based user permissions00 Ratings7.872 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Atlassian Jira
-
Ratings
Drupal
7.2
67 Ratings
7% below category average
API00 Ratings6.562 Ratings
Internationalization / multi-language00 Ratings7.858 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Atlassian Jira
-
Ratings
Drupal
6.2
76 Ratings
23% below category average
WYSIWYG editor00 Ratings5.769 Ratings
Code quality / cleanliness00 Ratings7.973 Ratings
Admin section00 Ratings6.276 Ratings
Page templates00 Ratings5.575 Ratings
Library of website themes00 Ratings5.466 Ratings
Mobile optimization / responsive design00 Ratings6.370 Ratings
Publishing workflow00 Ratings6.674 Ratings
Form generator00 Ratings5.970 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Atlassian Jira
-
Ratings
Drupal
5.9
75 Ratings
23% below category average
Content taxonomy00 Ratings6.569 Ratings
SEO support00 Ratings5.770 Ratings
Bulk management00 Ratings5.765 Ratings
Availability / breadth of extensions00 Ratings5.968 Ratings
Community / comment management00 Ratings5.767 Ratings
Best Alternatives
Atlassian JiraDrupal
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Stackby
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Score 9.0 out of 10
ManageWP
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Score 10.0 out of 10
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InEight
InEight
Score 9.5 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
InEight
InEight
Score 9.5 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian JiraDrupal
Likelihood to Recommend
8.3
(221 ratings)
6.0
(84 ratings)
Likelihood to Renew
8.5
(37 ratings)
1.0
(19 ratings)
Usability
7.8
(62 ratings)
6.6
(18 ratings)
Availability
8.0
(4 ratings)
9.7
(3 ratings)
Performance
8.0
(2 ratings)
8.9
(2 ratings)
Support Rating
8.0
(24 ratings)
1.0
(5 ratings)
In-Person Training
8.0
(1 ratings)
8.0
(1 ratings)
Online Training
8.0
(2 ratings)
6.0
(2 ratings)
Implementation Rating
9.0
(1 ratings)
5.1
(4 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
9.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
8.0
(2 ratings)
User Testimonials
Atlassian JiraDrupal
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Drupal.org
Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Drupal.org
  • It has excellent security features and consistent updates.
  • It allows for extensive customization with the integrated themes and core code, especially when you first install it. This allows our dev team to get creative with marketing initiatives.
  • There is a large online community of Drupal users that consistently help answer any questions and issues
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Drupal.org
  • Security and new release notifications are a hassle as they happen too often
  • Allowing them to write PHP modules is a big advantage, but sometimes integrating them is a small challenge due to the version the developer is working on.
  • Steep learning curve, but worth it
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Drupal.org
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Drupal.org
As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Drupal.org
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
Read full review
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
Drupal.org
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
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Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Drupal.org
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
Drupal.org
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Drupal.org
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Drupal.org
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Drupal.org
Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Drupal.org
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Drupal.org
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
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Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Drupal.org
  • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
  • It has become much much faster and easier for us to launch a new project due to reusability
  • Configuration management in Drupal helps greatly with CI/CD, saves us costs
Read full review
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