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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    IBM Cloud Continuous Delivery

    Score8.1 out of 10
    N/AIBM Cloud Continuous Delivery, available on IBM Cloud, allows users to provision an integrated toolchain using customizable, shareable templates with tools from IBM, third parties and open source. Automate builds and tests with Tekton-based delivery pipelines, and control quality with analytics.

    $0

    Pricing
    Atlassian JiraIBM Cloud Continuous Delivery
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Lite
    $0.00
    Professional
    $35.00
    Authorized user per month
    Offerings
    Pricing Offerings
    Atlassian JiraIBM Cloud Continuous Delivery
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsHigher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    Atlassian JiraIBM Cloud Continuous Delivery
    Considered Both Products
    Atlassian
    No answer on this topic
    IBM
    Chose IBM Cloud Continuous Delivery
    IBM Cloud developer tools had good support for mobile and web based applications and seemed relatively easy to integrate to our applications. We have other IBM tools so it had a slight edge over others when we compared.
    Incentivized
    Chose IBM Cloud Continuous Delivery
    This is recommended over other applications as it has a continuous delivery for non-mission critical applications also which has simple proof of concepts and this is reliable. Also, the integration to different platforms along with cloud implementation is an add-on. The ease of …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    81%
    Would buy again
    13 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    80%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    Atlassian JiraIBM Cloud Continuous Delivery
    Project Management
    Comparison of Project Management features of Atlassian Jira and IBM Cloud Continuous Delivery
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    IBM Cloud Continuous Delivery
    8.5
    4 Ratings
    13% above category average
    Task Management8.765 Ratings8.24 Ratings
    Resource Management7.963 Ratings8.04 Ratings
    Gantt Charts7.149 Ratings8.33 Ratings
    Scheduling7.858 Ratings8.84 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings8.04 Ratings
    Support for Waterfall Methodology7.950 Ratings7.63 Ratings
    Document Management6.954 Ratings8.73 Ratings
    Email integration7.855 Ratings8.63 Ratings
    Mobile Access7.044 Ratings8.73 Ratings
    Timesheet Tracking7.744 Ratings8.73 Ratings
    Change request and Case Management8.149 Ratings8.63 Ratings
    Budget and Expense Management7.136 Ratings8.33 Ratings
    Search00 Ratings9.03 Ratings
    Visual planning tools00 Ratings9.04 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and IBM Cloud Continuous Delivery
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    IBM Cloud Continuous Delivery
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of Atlassian Jira and IBM Cloud Continuous Delivery
    Feature
    Atlassian Jira
    -
    Ratings
    IBM Cloud Continuous Delivery
    7.6
    6 Ratings
    2% below category average
    DevOps Tool Integrations00 Ratings8.66 Ratings
    Code Review00 Ratings7.45 Ratings
    Code Collaboration00 Ratings7.75 Ratings
    Velocity Calculation00 Ratings6.84 Ratings
    Dependencies and Blockers00 Ratings7.25 Ratings
    Best Alternatives
    Atlassian JiraIBM Cloud Continuous Delivery
    Small Businesses
    Any.do
    Score8 out of 10
    monday dev
    Score8.2 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Planview AgilePlace
    Score7.6 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Planview AgilePlace
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraIBM Cloud Continuous Delivery
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.5
    (16 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    9.1
    (1 ratings)
    Usability
    7.8
    (79 ratings)
    8.2
    (1 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    7.0
    (2 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraIBM Cloud Continuous Delivery
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    IBM
    It provides a cloud-based integrated development environment that integrates with other IBM Cloud services to provide a streamlined development workflow. This includes real-time collaboration and code sharing capabilities, making it easy for teams to work together on projects. This feature is very useful for our app to maintain the code
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    IBM
    • It contains the deployment templates which are much more time saving and is of great use.
    • This has the integration of the Cloud applications which makes the work much more convenient.
    • This is flexible when it comes to development, deployment, and delivery.
    • [It] also has a much more reasonable pricing.
    • Provides space for the data storage.
    • [IBM Cloud Developer Tools] also can support many useful tools.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
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    IBM
    • Its price is quite high and this made it unsuitable for us as we cannot afford such high rates.
    • Its Setup takes much longer time and this is frustrating.
    • Its interface needs to be improved and easy even for the Newbies.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    IBM
    It's a great platform to develop, run, test and deploy the applications easily. And it makes very easier and secure the implementation of continuous delivery process. For first time and experts also can use this service so easily. Great service provided by the IBM Cloud Continuous Service. There are more services that helps a lot to work on it. Thanks a lot.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
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    IBM
    Nothing special to say : the UX is clear and simple.
    Incentivized
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    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    IBM
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    IBM
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    IBM
    In more than a year using the IBM Cloud Continuous Delivery tool, I haven't had any major complaints or problems. However, in the last month, IBM suffered from a couple of problems through several of its services, and for a short period of time, I couldn't deploy successfully my projects. The problem was brief and was quickly fixed.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    IBM
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    IBM
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    IBM
    We chose IBM Cloud Developer Tools for multiple reasons. Cost, current infrastructure vendor list, and Cloud Operations team experience were key driving factors for us. Palo Alto's Prisma Cloud product was slick for sure but we found it more difficult to deploy and integrate with our current environment and applications
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
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    IBM
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    IBM
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    IBM
    • This has made the configuration files much easier to access.
    • Has made the commands more logical as well as easy for use and learning.
    • Contains great AI capabilities
    • The documentation needs improvement.
    • Error received from commands are pretty hard to understand.
    Incentivized
    Read full review
    ScreenShots