Atlassian Jira vs. Microsoft Planner vs. Trello

Atlassian Jira

4199 Reviews and Ratings

Microsoft Planner

121 Reviews and Ratings

Trello

3017 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Atlassian Jira	Score 8.4 out of 10	N/A	Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.	$9 per month per user
Microsoft Planner	Score 7.6 out of 10	N/A	Microsoft Planner is presented as a solution to organize teamwork with intuitive, collaborative, visual task management. With it, users can create Kanban boards using task cards with files, checklists, and labels. Users can collaborate in Planner and Microsoft Teams and check visual status charts—all in the Microsoft cloud.	N/A
Trello	Score 8.4 out of 10	N/A	Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.	$6 per month per user

Pricing

Atlassian Jira

Microsoft Planner

Trello

Editions & Modules

Standard: $9
per month per user
Premium: $17
per month per user
Enterprise: Contact Sales
per year

No answers on this topic

Standard: $6
per month per user
Premium: $12.50
per month per user
Enterprise: $17.50
per month per user
Free: Forever Free

Offerings

Pricing Offerings
Atlassian Jira	Microsoft Planner	Trello
Free Trial
Yes	No	No
Free/Freemium Version
Yes	No	Yes
Premium Consulting/Integration Services
No	No	No

Entry-level Setup Fee

No setup fee

Additional Details

Higher volume teams may qualify buyers for a discount.

—

A discount is offered for annual billing and for larger numbers of users.

More Pricing Information

Community Pulse
	Atlassian Jira	Microsoft Planner	Trello
Considered Multiple Products	Atlassian Jira Verified User Anonymous Chose Atlassian Jira For business reasons, we opted for Jira, which offers many more features. User-specific features are shared, and from an experience standpoint, it is intuitive. Comments tracking, taking links are better and easier to use. Any freshers can immediately pick up items and continue … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira We didn’t test all the other solutions because Jira is the standard that our teams use. If we were to test others, we could see the difference. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira I used ClickUp for task and project management. This is easy to start for small teams. Atlassian Jira is more powerful when it comes to managing software development projects. It provides better issue tracking, workflow, and strong support for agile method. Compared to this … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira It was an organizational decision to go for JIRA and hence we moved to JIRA. Incentivized Helpful? Milin H Kapatel Associate Salesforce Consultant Chose Atlassian Jira It is very professional tool for Industrial use. It is also easy to contribute with other people. Incentivized Helpful? Vivek Shah QA Chose Atlassian Jira Firstly the community support and the help that the community it supports is amazing also the product which is designed simple but is perfect when it comes to execution and the ease of using the product and the extra features of the bug logging and resources management and … Incentivized Helpful? NF Nadja Feicht Senior Software Engineer Chose Atlassian Jira Compared to gitlab, Jira offers a lot more features and details. The gitlab feature is nice for small projects or teams but we are multiple teams with multiple topics and projects even inside one team - so Jira is more applicable for our case. Azure DevOps offers a comparable … Incentivized Helpful? Bertrand Potart Product manager Chose Atlassian Jira Both are really complex, and need a lot of work to maintain. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira ClickUp Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Performance and features compared to other tools here are really impressive and its very easy to use and it has very good support and it can do majority of tasks like Task ManagementResource ManagementWorkflow AutomationSupport for Agile MethodologDocument ManagementChange … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen … Incentivized Helpful? KB Kanishka Banala Software Developer Chose Atlassian Jira Trello is amazing for simple project management and great for non-technical teams, but it lacks the depth and complexity of JIRA for detailed issue tracking and complex workflows. Asana, similar to Trello, is great for simple and lightweight project management but isn't … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Project management tools are selected by the clients and companies with whom I have worked so far. I don't have an option to choose one. However, I still believe that Jira is the best one I have used for a long time. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Atlassian Jira is like an old person trying to look young. In the last couple of years it started succeeding somewhat but I'd still pick something from the alternatives if starting a new project. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to Monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and Monday.com has an … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Atlassian Jira integrates with the other Atlassian products, like Confluence and Trello. Atlassian Jira makes it easier to collaborate and keep track of everything. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Great UI/UX, easy to use and great filters than the product we were using before. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Atlassian Jira is a very different tool than opsgenie and Confluence. Opsgenie excellences in the current work in progress and visualizing the trends of how the work is getting done, but it really doesn't function as a longterm repository of a knowledgebase, instead that is … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira I have majorly used Atlassian Jira and not Asana as i have only worked it for like a month or two. The vast support with Confluence and bitbucket makes Atlassian Jira my first choice among all other major player who are competing against each other. I absolutely love using … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira We selected Atlassian Jira because our company told us to do so. Which was a good decision Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Jira was selected because it is used by all of our clients and has become the accepted standard in the type of work that we do. The other tools are great in their own right and would better suit a more insular way of working, where a business conducts all work internally, but … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira I haven't used other tools like Jira in my work career. Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira We've used a variety of tools for project/work tracking and Jira seems to be the most detailed one that allowed cross-functional collaboration between product, dev, ux, and other key stakeholders. It also allows users to be tagged in work and asynchronously share documentation … Incentivized Helpful? Verified User Anonymous Chose Atlassian Jira Jira was the application choose by the company that work for, was already part of the culture, it perform well for organizing and managing the software projects and the company, ClickUp its easier to configure projects and automations and Azure Dev Ops and Trello is simpler but … Incentivized Helpful?	Microsoft Planner Richard (Ric) Hazel Strategy Planning Advisor Chose Microsoft Planner Microsoft Planner is far superior and doesn't require expensive training to give people access to it. It is far easier to customize and allows for people to add projects and milestones without the cumbersome interface that Agility offers. I would far rather use Microsoft … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner We tried to select software from various tools, and in the end we chose Planner both for economic reasons (it is included in the Microsoft 365 license we have in the company) and for its ease of use (we have no particular or specific needs, such as advanced scheduling or ticket … Incentivized Helpful? MC Micaella Cirilo Talent Acquisition Specialist Chose Microsoft Planner Main reason is that it is cost efficient because we're already using Microsoft 365 and it's literally part of the ecosystem. No need to purchase any other software. Microsoft is also a well known company, credible for providing business solutions and has a strong enterprise … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Planner is free and integrated with other Microsoft products that we use. We don't have a need for something more sophisticated given the price it would have cost to purchase licenses for a dedicated task/project mgmt tool. Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Microsoft Planner isn't as detailed for project planning as some of these. However, it is more user friendly. Anyone can learn how to use it. If you want simple and affordable for a diverse group, it's the way to go. Incentivized Helpful? Brandon Stokes Global Revenue Enablement Manager Chose Microsoft Planner Our organization chose MS Planner because it is an included tool in the MS Suite, and since we are unfortunately replacing our current and much better project management tool due to a consolidation of the tech stack. However, it doesn't appear that any of the teams using the … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner In my experience, Microsoft Planner has much less features and less effective than other project management tools. But, it's free and included as part of Microsoft 365, so senior management may think it's saving them money. However, the poor productivity and the inefficient … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner The Planner has a more straightforward and intuitive interface, making it ideal for teams that want to get started quickly without a steep learning curve. Additionally, Planner is more budget-friendly, making it a better option for smaller teams like mine. Additionally, … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner We used Microsoft Planner because it was free to our organization but ended up paying for Asana for more features we needed for our team. Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Microsoft Planner stands out for its seamless integration with Microsoft 365, making collaboration with tools like Teams, Outlook, and SharePoint effortless. Its user-friendly interface, with drag-and-drop features and color-coded labels, simplifies task management. Microsoft … Incentivized Helpful? Matt Aldridge Learning Analytics Lead Chose Microsoft Planner Compared to the other options, we already had access to Microsoft Planner, preconfigured accounts, and support and ordination from tech internally to use it. We previously used Wrike, I wanted to use Asana, and other people in the organisation either used Microsoft Project, or … Incentivized Helpful? francesca turra Project Manager Chose Microsoft Planner The integration with Microsoft Teams is a must that other platform doesn't have. Incentivized Helpful? DA Deepika Arora Digital Marketer Chose Microsoft Planner Microsoft Planner was included in our package of Microsoft email. Thus, we [don't] have to pay anything separately. This is was the main reason. However, the functionality we required was similar. [Microsoft] Planner also gives a schedule calendar where we can add tasks as per … Incentivized Helpful? Quratulain Habib, PMP Partner / Director / Head of Projects Chose Microsoft Planner While Asana and Trello are mature products, Planner is getting there pretty quickly. Since our organization is on the Microsoft ecosystem, it helps to use SSO for most of the apps that are within the same license. It helps save money and does the work. For proper project … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Microsoft Planner won out over Todoist due to it's ability to integrate other software and allow us to be able to do more work in one software. The project management functions were superior as well. Probably the biggest advantage was the task management. We liked how it worked … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Have moved to JIRA in my recent project. I can say Microsoft plan is a good option but JIRA is more powerful compare to this tool. The only thing is its integration and easy communication feature between teams or assigned groups stand it out while comparing with the similar … Incentivized Helpful? DS Darshil S Assistant Manager Chose Microsoft Planner Microsoft Planner has a clear cut edge over all the other project planning software of having its native and extensive capability of integrating with the Office 365 apps which everyone uses heavily. Also, it is highly accessible and usable to a large extent through PDAs and … Incentivized Helpful? Christie Carbone Digital Marketing Analyst Chose Microsoft Planner Pros: Communicating with all members of the plan is easy since it’s part of the Office 365 suite. This allows you to easily communicate via Outlook. You can quickly view all the tasks everyone is working across Boards Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Planner provides better integration with Microsoft products that are used across the organization as a whole. It provides better connection to SharePoint, MS Teams, MS Office products, and even in MS Outlook, which is the company's email client. Incentivized Helpful? Fernanda Ministerio Especialista de Desenvolvimento Industrial Chose Microsoft Planner Many areas of the company still use Trello to organize their activities and tasks, but gradually Microsoft Planner must replace the activities. Users are often "attached" to familiar technologies, but Office 365 takes advantage of the more organized use of the tools. This year … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner I would recommend Planner for light project / team management with strong MS Teams integration. For a PMO / large project with resources/cost/gantt management, I would really recommend MS Project. Incentivized Helpful? John Bayerl Director of Teaching Excellence Chose Microsoft Planner I have not used any other products that serve a similar function to Microsoft Planner. Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Planner, tho its user interface could be improved, was leaps and bounds better than TYA suite. Their user interface is difficult for many at our job site to use, especially the older generation. The decision to bring it in was largely a corporate decision. Individuals likely … Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner I've used Asana and prefer it to Microsoft Planner. Asana has more functionalities than Planner and I think it is more user-friendly. Incentivized Helpful? Verified User Anonymous Chose Microsoft Planner Trello is better as a one off product, but if you use the Microsoft suite then Planner integrates better into the rest of your day-to-day apps. The integration into team members' calendars and mail makes the ease of assigning tasks across our organization well worth using the … Incentivized Helpful?	Trello Verified User Anonymous Chose Trello I've tried using an agenda, making tasks in the Google Calendar, copy the Trello organization in Notion. But I can say confidently, that nothing beats how nicely and attractive Trello looks. It's not only visually appealing, but it's super easy to use and great to have a follow … Incentivized Helpful? Ellen Valdez, CMP Event Manager Chose Trello Our business ended up using Monday due to the holistic nature of the tool. It allows us to collaborate amongst teams and see the project as a whole easier. Trello is for personal usage and task management. I use Monday to organize my overarching needs, and then put specific … Incentivized Helpful? Verified User Anonymous Chose Trello I don't feel that Trello stacks up to these other tools as well. I used to use Trello much more in the past and, over the last 5 years, have consistently used it less and less because it is easier to stay within the workflow of the tools I listed above. Incentivized Helpful? CL Carlos Lopez Animation and VFX Engineer Chose Trello Okay, I have to say that at the organization where I work, we completely switched from Trello to Monday.com, and it wasn't an easy decision. As I've mentioned throughout this review, I think Trello works perfectly for small and medium-sized businesses and/or entrepreneurs … Incentivized Helpful? Verified User Anonymous Chose Trello We actually use both in our company. I personally prefer Slack just because I feel like it gives me more avenues of communication with my peers and coworkers then Trello does. However, Slack would fail to meet our business requirements for what we need to succeed with new … Incentivized Helpful? Verified User Anonymous Chose Trello Ease of adaption for small startups. Incentivized Helpful? Nick Butler Trainer and coach Chose Trello Trello is more visual than Todoist and MS To Do. For me, the major advantage of Trello is its functionality around creating Kanban Boards—there is not the same flexibility or options in either of the other two products. I was also able to seek advice from colleagues who were … Incentivized Helpful? Muhammad Rohan Director Chose Trello Asana is awesome but it comes with a price. For a startup pricing hurts. ClickUp is so vast and has a lot of areas to get lost in, if you don't set some standards there are many ways to do it wrong. Slack is just a communication platform, you can collaborate and stuff but not … Incentivized Helpful? Courtney Wolf Founder Chose Trello Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done. Incentivized Helpful? Verified User Anonymous Chose Trello We found that those software, while they included Kanban boards, offered a lot more features. Our tickets tended to get lost and it was harder to navigate through. Our Product team didn't particularly like how they functioned as much. Incentivized Helpful? Verified User Anonymous Chose Trello Trello won becuase of the easy drag and drop feature that makes it simple for team members to jump on and use from day one. That said, Asans has way more features and for a tech-savvy person it would be the choice; it is still user-friendly. While it has a steeper learning … Incentivized Helpful? Fahim Haque Software Engineer Chose Trello Trello provides precise goal setting, targets, and activity tracking with minimal human intervention, while Trello provides tags and tasks to add users and communicate visual task organization. Trello also offers real-time updates, team collaboration, and project progress … Incentivized Helpful? Verified User Anonymous Chose Trello Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch. Incentivized Helpful? Verified User Anonymous Chose Trello For our purposes and my role in the business, Trello is simpler and easier to use. I found Jira very hard to navigate to individual projects, and the process of creating a card was very time-consuming. That said, I think Jira performs a number of roles that Trello doesn't, and … Incentivized Helpful? Rehan Kanuga Data Analyst Chose Trello Airtable Incentivized Helpful? Verified User Anonymous Chose Trello Trello offers wide range of features even for free users which other vendors rarely offers. Incentivized Helpful? Smeetha Singh Founder Chose Trello I have been able to use the free version of Trello for many years and for the free version, this platform offers incredible value. I have not yet found such value in other free versions of similar platforms. This platform is also very easy to use as a first time user. Incentivized Helpful? Verified User Anonymous Chose Trello Trello is more in-depth and task-driven, whereas 15Five is more accountable and has personal weekly goals and accomplishments. Trello can be divided up to allow others to do the listed task, and all employees work together to accomplish and complete each required ticket/card … Incentivized Helpful? Verified User Anonymous Chose Trello We are still transitioning into using Trello but used ActiveCollab in the past for our website management and projects. I do like the layout of Trello better and feel that the notifications work well. Incentivized Helpful? Verified User Anonymous Chose Trello I also use Whatsapp chat as a task management tool. Whatsapp group chat is very convenient for assigning tasks and making follow-ups. Trello currently lacks here. Whatsapp chat is also way more handy and user-friendly than Trello, because of its better interface and engagement. … Incentivized Helpful? Verified User Anonymous Chose Trello Atlassian Jira Align (formerly AgileCraft) Incentivized Helpful? Verified User Anonymous Chose Trello Trello offers more functionality and features for use before forcing you to purchase. Incentivized Helpful? Verified User Anonymous Chose Trello Trello is convenient for tasks management of the team, there are columns, additional tools, and integrations. Regular to-do lists are better to add routine tasks that you need to do daily. In Trello, It is convenient to add small projects or add smaller tasks for a big project … Incentivized Helpful? Guy Stephane Waffo Software Engineering Chose Trello Trello is better than Gitlab CI and other tools because it provides a very simple way of managing project with just lists and draggable components. Also, thanks to Mobile version, it is really easy for a team lead to manage his projects at anytime of a day. So I widely … Incentivized Helpful? Namandeep Bhatia Co Founder & Chief Technology Officer Chose Trello Trello has a better and easy UI, very quick learning curve. Flexibility to add plugins. Incentivized Helpful?

Features

Atlassian Jira

Microsoft Planner

Trello

Project Management

Comparison of Project Management features of Product A and Product B
	Atlassian Jira 7.8 Ratings 1% above category average	Microsoft Planner - Ratings	Trello 8.5 Ratings 10% above category average
Task Management	8.80 Ratings	00 Ratings	9.50 Ratings
Resource Management	7.70 Ratings	00 Ratings	9.20 Ratings
Gantt Charts	7.20 Ratings	00 Ratings	7.30 Ratings
Scheduling	7.70 Ratings	00 Ratings	8.90 Ratings
Workflow Automation	8.00 Ratings	00 Ratings	8.10 Ratings
Team Collaboration	8.50 Ratings	00 Ratings	8.90 Ratings
Support for Agile Methodology	8.90 Ratings	00 Ratings	8.90 Ratings
Support for Waterfall Methodology	7.90 Ratings	00 Ratings	7.70 Ratings
Document Management	6.90 Ratings	00 Ratings	8.20 Ratings
Email integration	7.90 Ratings	00 Ratings	7.50 Ratings
Mobile Access	7.10 Ratings	00 Ratings	9.20 Ratings
Timesheet Tracking	7.50 Ratings	00 Ratings	9.00 Ratings
Change request and Case Management	7.90 Ratings	00 Ratings	8.60 Ratings
Budget and Expense Management	7.00 Ratings	00 Ratings	7.40 Ratings

Professional Services Automation

Comparison of Professional Services Automation features of Product A and Product B
	Atlassian Jira 7.4 Ratings 4% below category average	Microsoft Planner - Ratings	Trello 6.5 Ratings 17% below category average
Quotes/estimates	7.30 Ratings	00 Ratings	7.00 Ratings
Invoicing	7.80 Ratings	00 Ratings	6.30 Ratings
Project & financial reporting	7.20 Ratings	00 Ratings	6.80 Ratings
Integration with accounting software	7.40 Ratings	00 Ratings	5.80 Ratings

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User Ratings
	Atlassian Jira	Microsoft Planner	Trello
Likelihood to Recommend	8.3 (0 ratings)	7.6 (0 ratings)	9.3 (0 ratings)
Likelihood to Renew	8.6 (0 ratings)	10.0 (0 ratings)	10.0 (0 ratings)
Usability	7.8 (0 ratings)	7.8 (0 ratings)	9.3 (0 ratings)
Availability	8.0 (0 ratings)	- (0 ratings)	10.0 (0 ratings)
Performance	8.0 (0 ratings)	- (0 ratings)	10.0 (0 ratings)
Support Rating	8.0 (0 ratings)	- (0 ratings)	9.9 (0 ratings)
In-Person Training	8.0 (0 ratings)	- (0 ratings)	10.0 (0 ratings)
Online Training	8.0 (0 ratings)	- (0 ratings)	- (0 ratings)
Implementation Rating	9.0 (0 ratings)	- (0 ratings)	8.0 (0 ratings)
Configurability	8.0 (0 ratings)	- (0 ratings)	5.0 (0 ratings)
Ease of integration	8.0 (0 ratings)	- (0 ratings)	- (0 ratings)
Product Scalability	8.0 (0 ratings)	- (0 ratings)	10.0 (0 ratings)
Vendor post-sale	- (0 ratings)	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	Atlassian Jira	Microsoft Planner	Trello
Likelihood to Recommend	Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists. Incentivized Verified User Anonymous Read full review	Microsoft Planner is a user-friendly visual tool for organizing tasks and workflows. It’s great for team collaboration, integrates seamlessly with Microsoft 365 tools like Teams and Outlook, and offers flexibility for projects of all sizes. Additionally, it provides mobile and web access for seamless productivity on the go. That’s a big plus right there. Incentivized Verified User Anonymous Read full review	Trello is great for cross-team communication and intra-team organization. It's simple to get setup, with flexible tools that give businesses control over how to make Trello work the best for them. It is an amazing platform for operations tracking, project management, and even organizing customer service requests for a smaller business. Incentivized Verified User Anonymous Read full review
Pros	As a developer, it is easy to create, track and manage tickets efficiently. Customizable issue types (eg: Bug, Task, Story, Epic) allow teams to categorize and priorizate work. Great text editor and markdown support for detailed issue descriptions. Assign issues to team members, set due dates and define priorities. Integration with Jenkins, GitHub and other CI/CD tools to automate builds and deployments. Incentivized Verified User Anonymous Read full review	I love the ability to tag and untag others as needed I love the ability to customize the tag labels and that there are so many options I love the ability to add comments and it notifies the others tagged in the task I love that the task description can be changed as needed without notification to others assigned to the task Incentivized Verified User Anonymous Read full review	Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves" Provides important information on each employee like personal information along with data collected during the time of hire and during employment time Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task Verified User Anonymous Read full review
Cons	The interface is not intuitive to learn for new users JQL is similarly challenging for newbies It's possible to accidentally move issues from one sprint to another without realizing your mistake Certain issue attributes aren't available in certain view (e.g. story points from the epic overview) Incentivized Verified User Anonymous Read full review	Does not allow you to view all tasks and sub-tasks (checklist) in a nested view. Comments have character limits that can make it harder for teams to communicate exactly what they want to share. There is no way to mention a teammate in a comment and share files and documents in the conversation (collaborative tool???). Fernanda Ministerio Especialista de Desenvolvimento Industrial Read full review	I use colour coding a lot so I would like a wider range of colour options. Also as a visual thinker I would like to be able to easily add images to cards. I would like to be able to attach a wider range of file formats to cards. Incentivized Nick Butler Trainer and coach Read full review
Likelihood to Renew	JIRA is highly integrated into our organization. Nearly every department uses it, and many have multiple JIRA projects set up to track different types of work. We rolled out JIRA in a staged manner, but it continued to be adopted by more and more people and departments because it continues to show results. I expect we will continue to renew our JIRA license for years to come Incentivized Verified User Anonymous Read full review	It is a very useful tool that brings teams in sync with one another. The integration with other Microsoft products makes it an obvious choice because you don't have to purchase a license for a completely different tool that doesn't have cross-functional capabilities with the software you already use on a daily basis. Incentivized Richard (Ric) Hazel Strategy Planning Advisor Read full review	I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined. Incentivized Sahr Saffa CXO Read full review
Usability	Atlassian Jira is relatively easy to use, but there are several ways to configure it, which can make it more complicated if you configure it incorrectly. Keeping the customizations and complexity limited to being the project would be suggested to ensure you don't lose in-built Atlassian Jira features, then change the configuration as you find things aren't meeting your exact needs. Incentivized Verified User Anonymous Read full review	The tool is easy to use, but it is just as easy to set up. No specific skills are required, but its usefulness in our work is immediately apparent. Colors are very helpful in creating a clear interface and providing a very precise overview of the tasks to be performed. Incentivized Verified User Anonymous Read full review	I am technology illiterate, it's my Achilles heel and this program is so easy to use. I have been utilizing it for a decade now. It makes organizing and prioritizing my life, my work, my business, my kids life, etc so much more manageable and without having to hold on to a bunch of into in my head. I can find it and locate it quickly and easily in Trello. Incentivized Courtney Wolf Founder Read full review
Reliability and Availability	Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability. Incentivized Verified User Anonymous Read full review	No answers on this topic	yes always support available when I need it! Verified User Anonymous Read full review
Performance	Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good Incentivized Verified User Anonymous Read full review	No answers on this topic	Never experienced issues with the above! Verified User Anonymous Read full review
Support Rating	I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself. Incentivized EB Elissa Bernstein Product Content Strategist Read full review	No answers on this topic	I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign. Incentivized Sarah Meerschaert Business Operations Manager Read full review
In-Person Training	Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own Incentivized Verified User Anonymous Read full review	No answers on this topic	It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience Verified User Anonymous Read full review
Online Training	One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9. Incentivized Verified User Anonymous Read full review	No answers on this topic	No answers on this topic
Implementation Rating	Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on. Incentivized Bo Acimovic Director E-Commerce Read full review	No answers on this topic	For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do. Incentivized Raylene Wall Owner Read full review
Alternatives Considered	Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen cases where companies choose to use either one or the other, but I haven't met an actual case of a company using both. Incentivized Verified User Anonymous Read full review	Our organization chose MS Planner because it is an included tool in the MS Suite, and since we are unfortunately replacing our current and much better project management tool due to a consolidation of the tech stack. However, it doesn't appear that any of the teams using the current program intend to use MS Planner due to its poor functionality. We will likely be pivoting to Jira instead. Incentivized Brandon Stokes Global Revenue Enablement Manager Read full review	Our business ended up using Monday due to the holistic nature of the tool. It allows us to collaborate amongst teams and see the project as a whole easier. Trello is for personal usage and task management. I use Monday to organize my overarching needs, and then put specific tasks into Trello to stay organized. Incentivized Ellen Valdez, CMP Event Manager Read full review
Scalability	Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs Incentivized Verified User Anonymous Read full review	No answers on this topic	Feels like anyone across the org (no matter their location) can use the tool easily! Verified User Anonymous Read full review
Return on Investment	JIRA has increased the teams' productivity and efficiency; the sprint timelines have improved by 15-20%. JIRA's integration with tools like Bitbucket and Confluence has improved functional collaboration, leading to faster decision-making and issue resolution by approximately 10-15%. Additional functionality requires additional third-party plugins, which require additional costs; the requirements of these plugins increase the costs by approximately 15%. Incentivized KB Kanishka Banala Software Developer Read full review	Saved over $1000 each year by not having to purchase a third party tool for our content planning Not sure that I can provide a hard number to this, but having the oversight to see when something is coming due and making sure everything gets executed in time Incentivized Christie Carbone Digital Marketing Analyst Read full review	It's been an essential tool for our onboarding team. We wouldn't be able to operate without it. It's been a very affordable investment for our team as well since we still use the free version. We have had a negative return in the fact that there aren't any reporting tools within the app. We have to spend time tracking certain elements manually. Incentivized Jared DeLong Onboarding & Services Manager Read full review
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