Atlassian Jira vs. Splunk Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Splunk Enterprise
Score 8.6 out of 10
N/A
Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A
Pricing
Atlassian JiraSplunk Enterprise
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraSplunk Enterprise
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraSplunk Enterprise
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
JIRA has a great support and a heap of documentation to fast-forward users to learn the software. It also has agile development capability which is a must to have feature in our organization. Active directory integration is also very handy. Especially the capability for bugs …
Splunk Enterprise
Chose Splunk Enterprise
Splunk Enterprise stores and captures more detailed customer logs. Also, we can build search including back-end information.
Features
Atlassian JiraSplunk Enterprise
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
36 Ratings
1% above category average
Splunk Enterprise
-
Ratings
Task Management8.835 Ratings00 Ratings
Resource Management7.734 Ratings00 Ratings
Gantt Charts7.225 Ratings00 Ratings
Scheduling7.733 Ratings00 Ratings
Workflow Automation8.134 Ratings00 Ratings
Team Collaboration8.535 Ratings00 Ratings
Support for Agile Methodology8.936 Ratings00 Ratings
Support for Waterfall Methodology7.930 Ratings00 Ratings
Document Management6.930 Ratings00 Ratings
Email integration8.031 Ratings00 Ratings
Mobile Access7.126 Ratings00 Ratings
Timesheet Tracking7.626 Ratings00 Ratings
Change request and Case Management8.027 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.5
21 Ratings
3% below category average
Splunk Enterprise
-
Ratings
Quotes/estimates7.517 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings
Project & financial reporting7.219 Ratings00 Ratings
Integration with accounting software7.516 Ratings00 Ratings
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Atlassian Jira
-
Ratings
Splunk Enterprise
8.1
85 Ratings
3% above category average
Centralized event and log data collection00 Ratings9.081 Ratings
Correlation00 Ratings8.383 Ratings
Event and log normalization/management00 Ratings8.482 Ratings
Deployment flexibility00 Ratings7.975 Ratings
Integration with Identity and Access Management Tools00 Ratings8.176 Ratings
Custom dashboards and workspaces00 Ratings8.682 Ratings
Host and network-based intrusion detection00 Ratings7.761 Ratings
Data integration/API management00 Ratings8.229 Ratings
Behavioral analytics and baselining00 Ratings7.527 Ratings
Rules-based and algorithmic detection thresholds00 Ratings7.728 Ratings
Response orchestration and automation00 Ratings7.324 Ratings
Reporting and compliance management00 Ratings8.529 Ratings
Incident indexing/searching00 Ratings8.632 Ratings
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Atlassian JiraSplunk Enterprise
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User Ratings
Atlassian JiraSplunk Enterprise
Likelihood to Recommend
8.3
(221 ratings)
8.6
(86 ratings)
Likelihood to Renew
8.5
(37 ratings)
7.0
(18 ratings)
Usability
7.8
(62 ratings)
8.3
(19 ratings)
Availability
8.0
(4 ratings)
10.0
(1 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
8.0
(18 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
8.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
7.0
(3 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Atlassian JiraSplunk Enterprise
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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Cisco
It's well suited for what I do, which is network security operations. And that's for anything from troubleshooting incidents, troubleshooting performance, troubleshooting for the purpose of a compliance and auditing. It's not best suited for users who are new in terms of they're new to the product and they have expectations that probably Splunk cannot meet.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Cisco
  • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
  • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
  • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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Cisco
  • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
  • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
  • Better insight into daily ingestion values
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Cisco
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Cisco
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Cisco
When properly setup and configured, Splunk is extremely reliable.
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Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Cisco
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Cisco
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Cisco
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Cisco
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Cisco
Smooth without too many major issues.
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Cisco
I didn't get to fully evaluate Logstash as our corporation was already using Logstash, but both seemed like viable solutions to the problem that we were having. I wanted to evaluate Logstash some more, both did seem like they would work for the business needs that we had, we went with splunk as many teams were already using it.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Cisco
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Cisco
Splunk can scale in to the petabyte per day range which of course is awesome
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Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Cisco
  • I don't have any numbers to share but Splunk has positively served as a 24/7 monitoring tool that has saved hours of work by self-detecting, saving statistics and alerting problems in the system or from external interfaces as soon as they happen.
  • Splunk dashboards does a solid job in collecting, analyzing data and creating reports that contain an entire day's activity and then automatically sent out to the business.
  • Splunk is very easy to learn and very useful to any program or business application.
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ScreenShots