Atlassian Jira vs. Tricentis qTest

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.3 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Tricentis qTest
Score 8.6 out of 10
N/A
Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.
$1,200
per year per user
Pricing
Atlassian JiraTricentis qTest
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraTricentis qTest
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraTricentis qTest
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
It's ability to handle issue management and ticket.

Tricentis qTest
Chose Tricentis qTest
We found that Tricentis qTest and TestRail have some similarities, but the main problem was that we needed to use an existing shared instance of TestRail, and we discovered that there was no easy way to prevent users of other projects from editing or even accidentally deleting …
Chose Tricentis qTest
I have used HP AlM, Redmine , ADO in past and I loved qTest for its ability to integrate with CI tool , automation frameworks and Jira.
Chose Tricentis qTest
As I am not the actual decision maker of which tool to purchase. I have always liked the Tricentis qTest tool. Decision has been made by the top management, The tool has proven is value and for the Same reason it is still being used.
Chose Tricentis qTest
Still evaluating. TestRail seems to be a far better solution but we need to solve migration issues.
Chose Tricentis qTest
All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, …
Chose Tricentis qTest
Tricentis is easy to use and user friendly. Less time consuming with lot of good utilities. And for better test management. qTest also stacks up better than the above tools due to its efficiency, test case interface and test execution interface. Excellent comments area and …
Chose Tricentis qTest
- It was not our decision to use qTest as a tool, as this was a management decision.
- Since I have used many Test Management Tools I can compare for e.g
The Reporting and Statistics in qTest is very impressive.
Chose Tricentis qTest
I have worked on Jira, but i found it more difficult interface to handle. It was not user friendly. The defect management was also not impressive. qTest experience actually helped me to take decision while evaluating.
Chose Tricentis qTest
Tricentis was better suited to our processes, tools integration and migration of data from our prior tool set.
Chose Tricentis qTest
Didn’t have the same ease of use for us and didn’t integrate as well into our test process.
Chose Tricentis qTest
Tricentis qTest provides a neater package, with easier test execution and better integration with our other tools.
Chose Tricentis qTest
The main tool we compared to Tricentis qTest Explorer was the "Steps Recorder" that comes with Windows. We selected Tricentis qTest Explorer because, at least at the time, Steps Recorder would sometimes skip recording arbitrary steps, which didn't meet our needs.
Chose Tricentis qTest
None of our previous tools we listed in the available drop-down options. We had previously used Spira Test and Xray as our test repositories. We are currently evaluating Test Rail, Zephyr, PractiTest, and others.

From an organizational perspective, qTest is better than Xray as …
Chose Tricentis qTest
We felt like for the feature set and due to the fact it was mid-range on the cost, it was a good choice. It also has some other plugins which we plan to utilize at some point like Tosca.
Features
Atlassian JiraTricentis qTest
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
35 Ratings
1% above category average
Tricentis qTest
-
Ratings
Task Management8.834 Ratings00 Ratings
Resource Management7.833 Ratings00 Ratings
Gantt Charts7.225 Ratings00 Ratings
Scheduling7.832 Ratings00 Ratings
Workflow Automation8.133 Ratings00 Ratings
Team Collaboration8.534 Ratings00 Ratings
Support for Agile Methodology8.935 Ratings00 Ratings
Support for Waterfall Methodology7.929 Ratings00 Ratings
Document Management6.929 Ratings00 Ratings
Email integration8.030 Ratings00 Ratings
Mobile Access7.125 Ratings00 Ratings
Timesheet Tracking7.626 Ratings00 Ratings
Change request and Case Management8.026 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.5
20 Ratings
3% below category average
Tricentis qTest
-
Ratings
Quotes/estimates7.517 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings
Project & financial reporting7.218 Ratings00 Ratings
Integration with accounting software7.516 Ratings00 Ratings
Test Management
Comparison of Test Management features of Product A and Product B
Atlassian Jira
-
Ratings
Tricentis qTest
8.1
38 Ratings
0% above category average
Centralized test management00 Ratings7.937 Ratings
Manage test hosts and schedules00 Ratings8.332 Ratings
Map tests to user stories00 Ratings7.78 Ratings
Test execution reporting00 Ratings8.837 Ratings
Defect management00 Ratings7.932 Ratings
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User Ratings
Atlassian JiraTricentis qTest
Likelihood to Recommend
8.3
(221 ratings)
8.6
(39 ratings)
Likelihood to Renew
8.5
(37 ratings)
6.0
(2 ratings)
Usability
7.8
(62 ratings)
8.0
(1 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
1.0
(1 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
5.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraTricentis qTest
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Tricentis
Tricentis qTest integrates seamlessly with Jira, making it ideal for teams that manage user stories and defects in Jira while keeping test cases and execution in qTest. When paired with automation tools like tosca, Selenium, or WebdriverIO, qTest is excellent for aggregating both manual and automated test results in one place.
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Tricentis
  • As a fresher, when I started using qTest it was very handy and easy to understand.
  • It helps us trace the test cases that are used to test the quality in a single location
  • The main thing is its integration with JIRA as soon as we create a ticket we would be getting all the requirements in the qTest so it became easy for me
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Tricentis
  • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
  • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Tricentis
This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
Read full review
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
Tricentis
qTest is actually intuitive and user-friendly, despite my other scathing review aspects
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
Tricentis
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
Tricentis
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Read full review
Tricentis
The actual answer is 0. I have never experienced worse support, whether personal or professional
Read full review
In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
Tricentis
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
Tricentis
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Tricentis
Again, supporting documentation could have been a lot better
Read full review
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Tricentis
All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, user-centric interface contrasts with ALM's more dated appearance and complex setup. While TestRail provides a clean user experience and caters to a broad spectrum of business, qTest's scalability, from SMBs to large enterprises, stands out. PractiTest's cloud-based solution is geared towards mid-sized companies, but qTest's flexibility, advanced analytics, and robust reporting grant teams actionable insights. qTest' approach to a more holistic test management closely aligning with modern software development practices
Read full review
Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
Tricentis
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
Tricentis
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Tricentis
  • In comparison to other Testing tools, Tricentis qTest was the most expensive.
  • We were able to quickly bring international users up to speed on how to use the tool.
  • The ability to clone a project rather than create a new one from scratch was a valuable time saver.
Read full review
ScreenShots

Tricentis qTest Screenshots

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards