Atlassian Stride (discontinued) vs. TeamViewer

Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms

Incentivized

It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.

Incentivized

• Stride is great as a chat tool with your team members online.
• Stride allows us to share documents and files with one another.

Incentivized

• Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
• It uses the full monitor instead of a browser
• File transfers are a breeze
• Chat functionality works well too
• Multiple sessions at once and viewing multiple monitors easily

Incentivized

• Dark theme would be nice
• Better integrations to 1 on 1 chats, some software only works in group/room chat
• Platform is going away in a few months, so letting it run longer would be nice.

Incentivized

• We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with Anydesk for example.
• It's fast and very reliable.
• We think that TeamViewer is a very secure platform.
• We like to use new feature and functions when they get available.

Incentivized

We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.

Incentivized

Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.

Incentivized

Always available if setup correctly.

Incentivized

The application is built on VNC which is a very stable technology.

the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.

Incentivized

Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.

Incentivized

Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.

Incentivized

Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop

Incentivized

• Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
• Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
• Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.

Incentivized

About 2 - 3 months

• Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
• Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
• Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.

Incentivized