What users are saying about
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Top Rated
1024 Ratings
6 Ratings
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Score 4.8 out of 100

Webex App

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Top Rated
1024 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Webex App ranks higher in 1 feature set: Project Management

Project Management

8.0

Stride, from Atlassian (discontinued)

80%
8.2

Webex App

82%
Webex App ranks higher in 6/7 features

Mobile Access

9.0
90%
2 Ratings
8.9
89%
328 Ratings

Search

6.9
69%
3 Ratings
8.1
81%
266 Ratings

Task Management

N/A
0 Ratings
8.2
82%
200 Ratings

Gantt Charts

N/A
0 Ratings
7.7
77%
116 Ratings

Scheduling

N/A
0 Ratings
8.7
87%
293 Ratings

Workflow Automation

N/A
0 Ratings
8.0
80%
158 Ratings

Visual planning tools

N/A
0 Ratings
8.2
82%
181 Ratings

Communication

Stride, from Atlassian (discontinued)

Feature Set Not Supported
N/A
8.4

Webex App

84%
Webex App ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.0
90%
359 Ratings

Notifications

N/A
0 Ratings
8.7
87%
353 Ratings

Discussions

N/A
0 Ratings
8.9
89%
335 Ratings

Surveys

N/A
0 Ratings
7.9
79%
224 Ratings

Internal knowledgebase

N/A
0 Ratings
8.0
80%
205 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.3
83%
131 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.1
81%
161 Ratings

Integrates with Outlook

N/A
0 Ratings
8.7
87%
310 Ratings

File Sharing & Management

Stride, from Atlassian (discontinued)

Feature Set Not Supported
N/A
8.3

Webex App

83%
Webex App ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.0
80%
189 Ratings

Video files

N/A
0 Ratings
8.1
81%
282 Ratings

Audio files

N/A
0 Ratings
8.5
85%
280 Ratings

Document collaboration

N/A
0 Ratings
8.3
83%
271 Ratings

Access control

N/A
0 Ratings
8.4
84%
241 Ratings

Advanced security features

N/A
0 Ratings
8.3
83%
251 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.4
84%
157 Ratings

Device sync

N/A
0 Ratings
8.4
84%
228 Ratings

Attribute Ratings

  • Webex App is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.9

Stride, from Atlassian (discontinued)

49%
3 Ratings
8.7

Webex App

87%
422 Ratings

Likelihood to Renew

Stride, from Atlassian (discontinued)

N/A
0 Ratings
7.3

Webex App

73%
10 Ratings

Usability

Stride, from Atlassian (discontinued)

N/A
0 Ratings
8.8

Webex App

88%
359 Ratings

Availability

Stride, from Atlassian (discontinued)

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Performance

Stride, from Atlassian (discontinued)

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

Stride, from Atlassian (discontinued)

N/A
0 Ratings
8.5

Webex App

85%
397 Ratings

In-Person Training

Stride, from Atlassian (discontinued)

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Stride, from Atlassian (discontinued)

N/A
0 Ratings
8.9

Webex App

89%
3 Ratings

Implementation Rating

Stride, from Atlassian (discontinued)

N/A
0 Ratings
9.0

Webex App

90%
6 Ratings

Configurability

Stride, from Atlassian (discontinued)

N/A
0 Ratings
9.0

Webex App

90%
2 Ratings

Ease of integration

Stride, from Atlassian (discontinued)

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Product Scalability

Stride, from Atlassian (discontinued)

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Vendor post-sale

Stride, from Atlassian (discontinued)

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Vendor pre-sale

Stride, from Atlassian (discontinued)

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Likelihood to Recommend

Atlassian

Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
Read full review

Cisco

In case of meetings with external vendors, we can restrict permissions to external participants. This is a radical and very useful feature that helps us manage our company privacy better. When organising training programmes for our interns, we download the attentiveness data from Webex at the end of the session, which helps us monitor the level of seriousness and meticulousness of our interns.
Read full review

Pros

Atlassian

  • Stride is great as a chat tool with your team members online.
  • Stride allows us to share documents and files with one another.
Read full review

Cisco

  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review

Cons

Atlassian

  • Dark theme would be nice
  • Better integrations to 1 on 1 chats, some software only works in group/room chat
  • Platform is going away in a few months, so letting it run longer would be nice.
Read full review

Cisco

  • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
  • Having an option to create publically searchable spaces so that a community can be grown around Webex.
  • A Meraki app/bot to push notification to the Webex App.
Read full review

Pricing Details

Stride, from Atlassian (discontinued)

Starting Price

Editions & Modules

Stride, from Atlassian (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Stride Free includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) File sharing & 5GB storage 10 apps or bots Message history up to 25K messages Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Stride Standard includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) Unlimited file sharing & storage Unlimited apps and bots Unlimited message history Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Screen sharing Remote desktop control Outbound calls

    Webex App

    Starting Price

    $0 user/month

    Editions & Modules

    Webex App editions and modules pricing
    EditionModules
    Basic Plan$0.001
    Meet Plan$13.502
    Meet + Call Plan$25.003
    Enterprise PlanContact Sales4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Atlassian

    No answers on this topic

    Cisco

    Webex App is really easy to use, friendly interface and feature rich application. Besides that, there are some few bugs and instability to correct to give a 10 grade in my opinion. The application sometimes lost audio device configuration, specially when used with Microsoft Windows 11. It is somehow annoying behavior, not frequently but it forces you to restart Windows to get it back to normal condition.
    Read full review

    Usability

    Atlassian

    No answers on this topic

    Cisco

    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Read full review

    Reliability and Availability

    Atlassian

    No answers on this topic

    Cisco

    We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
    Read full review

    Performance

    Atlassian

    No answers on this topic

    Cisco

    I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Cisco

    The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
    Read full review

    In-Person Training

    Atlassian

    No answers on this topic

    Cisco

    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review

    Online Training

    Atlassian

    No answers on this topic

    Cisco

    Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
    Read full review

    Implementation Rating

    Atlassian

    No answers on this topic

    Cisco

    Implementation was quite smooth
    Read full review

    Alternatives Considered

    Atlassian

    Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
    Read full review

    Cisco

    I had to choose Webex App, my company uses it. It stacks up very poorly in the UI/UX department. The whole app is a mess. If it wasn’t a mess it would’ve taken over as the app of the pandemic. It needs a fundamental redesign. I hate using it.
    Read full review

    Scalability

    Atlassian

    No answers on this topic

    Cisco

    Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
    Read full review

    Return on Investment

    Atlassian

    • Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
    • Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
    • Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.
    Read full review

    Cisco

    • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
    • Many teachers have now good skills for online education due to Webex conferences.
    • Our students have good jobs and they manage to access Universities due to our Webex conferences.
    Read full review

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